Error: 4HDD/30/40000005:SATA (0,0)

This is for my Uncle, his hard drive test gave this error and he cannot use his computer. Any help is appreciated. Thanks
Theresa

Have the HD replace, it has failed. He can take it to any Apple Store or AASP and they will be happy to help him. If he has been backing up his system restoring all his data, apps and settings will be very straightforward. If he has not been backing up unfortunately he's about to learn a very painful lesson on why backup is absolutely necessary.

Similar Messages

  • Error 4hdd/11/4000000:sata ssd - using Apple diagnostics on a MacBook PRO 15" with 512GB SSD. My trackpad goes berserk.

    I have a MacBook PRO early 2013 15" (10,1). 16 GB RAM, 512GB SSD. Running Mac OS X 10.10.
    A couple of weeks ago my trackpad started being unresponsive and within a couple of days was not usable. Searched for solutions and have tried them all, (control option shift L power); (Option cmd R P power) (checked for dirt around the trackpad) (Cleaned the trackpad in case there was oil on it from my skin) (shut the screen and leave for a few minutes and try again).
    I ran apple diagnostics (twice) and got the error 4hdd/11/4000000:sata ssd.
    I have noticed that the computer recently will also randomly reboot.
    When I connect the bluetooth mouse it sometimes has problems connecting; i.e. won't pair, but once paired works fine.
    Anyone had similar issues. This is my 5th MacBook and the first time I've had a problem.
    John

    Ah, here we go. The alert can be safely ignored. Your drive is fine:
    Symptoms
    When you test your Mac notebook using an SSD or Flash storage drive with Apple Hardware Test (AHT) diagnostics, you may encounter the following message if the test is looped multiple times:
    4HDD/11/40000000:SATA
    Resolution
    The alert is erroneous and generally takes multiple loops of Apple Hardware Test to induce.
    Before starting Apple Hardware Test, looping can be enabled or disabled by pressing the L key on the keyboard. If the message appears and there are also other issues with the computer that appear to be related to the solid state drive (SSD) or Flash storage drive, schedule an appointment at an Apple Retail Store or contact an Apple Service Provider.
    Excerpt from Apple Support article: http://support.apple.com/kb/TS4356

  • I'm getting this: Error: 4hdd/11/40000000 SATA (0,0)

    I ran the Apple Start Up "D" test and it said Alert! Then is: 4hdd/11/40000000 SATA (0,0). Is there sometinhg really wrong????

    There are problems with your HDD.  Back up your data then open Disk Utility>First Aid and run verify and repair.  See if that solves the situation.
    Ciao.

  • MacBook Pro Retina, AHT Error: 4HDD/11/40000000: SATA(0,0)

    I have written this post to note a strange occurrence with my MacBook Pro, with retina display.
    When I had connected my classic iPod to iTunes, I had received an error message telling me that I was only using a USB 1.1 port.
    I knew that this was impossible, so I had run an extended Apple Hardware Test to see if I had any issues.
    Sure enough, I had received the above error.
    After a restart and a quick back up to save my data, I had performed the extended Apple Hardware Test 3 more times with no errors whatsoever.
    This message is not to solicit the "head down to your local Apple Store or AASP" advice.
    I am curious if anyone else has experienced such an issue and what was their ultimate outcome.
    For reference, I have a 15-inch, retina, 2.7 GHz, 16 GB RAM, 768 flash drive MacBook Pro notebook. I am running 10.8.2.
    Thank you!
    LukeD

    This is choice that is entirely within the OPs province.  I certainly agree with your position that intermittent issues are exceedingly difficult to diagnose and address.  Failure to recreate a problem does not mean that the issue does not exist.
    The support article that you raise has a certain ambiguity contained within.  It states: "looping can be enabled or disabled by pressing the L key" .  Which is it?  That aside, this is the first I have encountered this feature since it is not mentioned in any of the AHT articles that I have come across.  The real question is, did the OP utilize this?
    If I were in the OPs position and even considering the argument that you present, I still would make an appointment at the genius bar.  Call me Chicken Little if you will, but the warranty is there to erase any doubts whether the MBP has issues or not.  Apparently you would not, so I hope that we can agree to disagree on this issue.
    Ciao.

  • 4HDD/11/40000000: SATA(0,0) error on AHT, but not on extended AHT.

    I have the mid 2010 15" i7 MBP (no hardware upgrades except a replaced logic board in 2014) and I ran the AHT which gave me the 4HDD/11/40000000: SATA(0,0) error. After this I ran the extended test but no errors were found. I ran standard AHT again and then got the same error.
    Is this error something I can ignore or should I take my computer in for a diagnosis at the Apple Store? Thanks.

    We don't have charts to tell us what all the error codes mean. However, 4HDD is a hard disk drive error. If your drive appears to be working then I would take this time to make a bootable backup on an external drive just in case.
    Clone Yosemite, Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         1. Select Disk Utility from the main menu then press the Continue
             button.
         2. Select the destination volume from the left side list.
         3. Click on the Restore tab in the DU main window.
         4. Select the destination volume from the left side list and drag it
             to the Destination entry field.
         5. Select the source volume from the left side list and drag it to
             the Source entry field.
         6. Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.

  • I've encountered 4HDD/11/40000000 SATA(0,0). AFTER SOME RESEARCH IN APPLE COMMUNITY, I LEARNT THAT IT'S A HARDWARE ISSUE. SO I WILL BE TAKING MY MACBOOK PRO TO NEAREST APPLE STORE. MY QUE IS, WILL IT BE FIXED IF I UPGRADE FROM OSX 10.8.5 TO MAVERICKS?

    I've encountered 4HDD/11/40000000 SATA(0,0). AFTER SOME RESEARCH IN APPLE COMMUNITY, I LEARNT THAT IT'S A HARDWARE ISSUE. SO I WILL BE TAKING MY MACBOOK PRO TO NEAREST APPLE STORE. MY QUE IS, WILL IT BE FIXED IF I UPGRADE FROM OSX 10.8.5 TO MAVERICKS? What other options do I have? What can be an approximate cost for fixing this problem?

    Of course not. It's a hardware problem, so it can't be fixed by upgrading software. The only option you have got is to take the MacBook to an Apple Store or reseller.
    That error indicates a problem with the hard drive. What you have to do is to make a backup of your files and take the MacBook to an Apple Store or reseller, so they can confirm that the problem is the hard drive and not the SATA connector, which could be worse.
    If it's a hard drive issue, it's not expensive (about $100-200, depending on the hard drive). If it's a SATA connector issue, the whole logic board may have to be replaced.
    Note that you can replace the hard drive yourself if you want, but the cost between doing it yourself and taking the MacBook to an Apple Store or reseller is similar

  • 4HDD/11/40000004: SATA (0,0) - Apple Extended Hardware Test

    Hi!
    My mid-2009 13-inch Macbook Pro's performance deteriorated last month. It become super super slow.
    So, out of curiosity, I performed an Apple Extended Hardware Test. And here is the error code: 4HDD/11/40000004: SATA (0,0)
    I didn't expect that problem to arise so I don't have any back-up of my essential files. I tried to copy my files to an external drive but copying a 600MB folder required me to wait for more than 30 min before receiving the error code which said somthing like "files cannot be copied"
    Then, I bought a new 60GB Kingston SSDnow V+ and 4GB Trascend 1066Mhz RAM. I successfully installed Snow Leopard on my new SSD and installed the new 4GB memory. Things went well. I even booted my mac so fast using my new SSD via USB enclosure.
    But the problem came when I installed my new drive internally. Flashing question mark appears when starting my Mac. Internal drive is also not recognized by Disk utility when booting my Mac from OS X Installation Disk. Installed my old drive and no success.
    I don't know if the problem is the compatibility of my SSD or the SATA cable. For now, I'm booting my Mac on my new SSD via a USB External Enclosure. My old drive is installed internally but it is not recognized. And I find it too inconvenient to use my Mac booting externally (even though the performance is ultra fast) since I'm a college student.
    My problems:
    a. What to do so that my SSD will be recognized when connected on my Mac internally via SATA?
    b. What to do so that I can have a back-up of my very essential files saved on my old drive? (I remember booting from my old drive connected via USB Enclosure took me more than 1 hour, then logging in to enter my password took me to watch that spinning rainbow wheel forever)
    P.S. Sorry if you find grammatically incorrect sentences.
    I also leave here in the Philippines. And there is no Apple Store here. Apple Authorized Service Centers don't sell the SATA cable. Purchasing the cable via internet is not feasible due to the following reasons: a. My location. b. I'm still a student and I don't have a credit card to pay an online purchase.
    Your generous help will be much appreciated.
    Here's additional info on my Mac:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro5,5
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.26 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          4 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP55.00AC.B03
      SMC Version (system):          1.47f2
      Serial Number (system):   xxxxxxxxxxx
      Hardware UUID:          84AA25C3-B3EC-5FD4-B9EA-03885D9E41B6
    Regards, Christ Denn - Philippines

    Well, usually DW (Disk Warrior) may be able to fix that; see this discussion:
    https://discussions.apple.com/thread/424787?start=0&tstart=0
    You need to use DW from either an external boot disk or the DW CD since repairs cannot be made on a volume that you are booted up from.
    You can take a look at DW here:
    http://www.alsoft.com/diskwarrior/index.html

  • 4HDD/11/40000000 SATA (0,0)

    I recently got this error message when doing a disc utility check on my white macbook -  4HDD/11/40000000 SATA (0,0).
    Now everything I read has told me that this means my hard drive is failing.  After this happened my computer took forever to start, and when it did nothing would mount, including the dvd drive and anything plugged into the usb port, or any type of program like vlc.  Eventually the computer wouldn't even start.  So I decided before I declare it dead, I would try to reinstall mac osx 10.5.6 (the disc that came with this computer, which is by the way the mid 2009 white macbook 2.13 ghz).  So, when i inserted the disc, and tried to reinstall mac os 10.5, it worked.  Not only that, but when I ran the apple hardware test, no errors were found even when I ran the extended test.  Also, the computer starts up as fast as it did when I first got it, all the drives mount, and it basically is working as good as new (so far).  I was wondering, is it possible that the problem I was having is now fixed?  Should I trust that this computer is worth buying a new battery for (which it needs) and perhaps buying a new/cheap hard drive in case it fails again?  To me it's odd that not only is my computer working again, but it seems to be as efficient as it ever was.  If anyone could give me any answers or suggestions, i'd appreciate the help. 

    Well I agree in a sense that I will be backing up important things pretty much everyday.  But I do think that i'm going to buy one of the cheap replacement batteries and a new hard drive that i'll keep to the side when this one does go.  I'm hoping to get about six months out of this machine, and I generally use it as a glorified netbook.  Does that sound reasonable?

  • Hardware test error: 4bat/6/40000005

    i have problem with macbook pro md104, some times will turn on macbook do push power key...  so not turn on macbook  and only front led light is turn on! proverb standby mod.  so running test hardware and see error :  4bat/6/40000005
    help me

    full error code is:  4bat/6/40000005: 0x8b810790

  • My imac8,1 has an error code of 4HDD/11/40000004:SATA(0,0) what does this mean and where or how can i get this fixed?

    I need my computer although it is old i bought it in 2008, i just can not afford a new computer. Could someone possibly tell me the meaning of my error code?

    The error shows a problem with the hard drive, and as it says SATA, it may be related to the SATA connector of the hard drive or the logic board. I recommend you to take it to an Apple Store or reseller to get it diagnosed, so you will know what the problem is and they will provide you a solution. If the problem is in the logic board, this may be an expensive repair

  • New MacBook Air 4HDD/11/40000000: SATA(0,0) Error

    My new Macbook Air has just produced the above error after running the Apple Diagnostics test, both the short test and the longer test.
    I've had problems since opening the box two and a half weeks ago. I always do a clean install, so after installing OS X, I used the key to install iLife11. The install got to 4 minutes to completion, then bombed out with an error. Tried shutting down, using the other USB port, even cloning the drive onto a 8GB memory key, but it still fails!
    When I got the air, it would boot into OS X well under 20 secs. Recently and also after the firmware update it was taking almost a minute. Even with a fresh install of OS X, I couldn't get it to boot in under 40 secs. I've reset the PRAM etc many times too.
    When I closed the lid and came back to the Air after a few hours, the screen would be unresponsive, pressing the trackpad would display the spinning beach ball. Even after a clean install, it would still do this.
    Looks like I will be booking a Genius Bar appointment. Nothing other than a new MBA will suffice, as I've totally lost all confidence in this faulty unit.
    Sam.
    I've had problems with USB software reinstall drive.

    First, why did you reinstall the OS on a brand new computer? And did you use the software restore drive for the OS reinstall?
    The new MBA will not run with earlier versions of the OS than what comes on the restore drive. If you did use the USB restore drive, you should have been ok. More than likely, based on the error listed in the subject, your SSD drive is failing, which would account for the long boot times and other problems you are having. The only way to fix the issue is to return it to Apple (or call AppleCare) to get it repaired under warranty.

  • HT201257 4HDD/11/4 SATA error

    I have four vertical lines on the screen of my macbook pro 2 green colors n 2 red colors. I ran diagnostics and the error i got is as above. Ant relation between the two. Is my screen issue with hardware or software. any solutions please. thanks

    The error may not be directly related to the display.
    http://support.apple.com/en-us/HT203648
    Thew vertical lines suggest problems with the GPU, the display or the display connection.  The best option is an appointment at an Apple store genius bar for a FREE evaluation.
    Ciao.

  • Intel 520 SATA III SSD causes atapi errors, but stock Hatachi SATA II does not

    W520 Received March 2012. Took out stock Hatachi HTS72322A7A365 500GB SATA II drive and replaced with Intel 520-Series 240 GB SATA III SSD also put a second identical SSD in drive bay. All went well until a few days ago, now getting scores of Atapi - Event ID:11 - The driver detected a controller error on \Device\Ide\IdePort0.  Either of these two SSDs bring up this error on channel 0 (underneath laptop).  NEITHER (NONE) SSD brings up the error in the drive bay.
    Put the Hatachi back and no error.  What happened over the last few days?  Hatachi SATA II no error; is there a W520 hardware problem with very high speed SATA III SSDs?  Why the degrade all of a sudden?  Bad chip set? BIOS was upgraded to latest, but still errors. Don't think there were any WIN-7 / 64 updates. 
    Call Lenovo to replace laptop?  But NO errors with the stock / supplied SATA II Hatachi, just the SATA III SSD on channel 0, but not channel 1, so do I have a claim?  Any ideas?  I'd buy the wimpy Lenovo 160GB SSD (it's approved) for channel 0, but it's SATA II not III.  SSD or W520?
    W520 4282W59 WIN-7-64 i7-2760QM @ 2.40GHz 2401 Mhz, 16GB Memory, NVIDIA Quadro 1000M

    I did a hard drive copy from the Intel 520 SSD in chanel 0 (underside laptop) to a new Samsung 830 256GB SSD in channel 1 (Ultra Bay).  Remember I get the atapi errors on channel 0 with the Intel 520 SSD in chanel 0.  The copy took longer that I thought it would.  Then I put the Samsung in chanel 0 and the Intel in chanel 1 UltraBay.  Reboot.  No atapi errors!  The Samsung DOES NEED "enable write caching and turn off buffer flushing" or it performs badly compared to an Intel 520 SSD.  The Samsung (using ATTO and AS SSD) comes in at 475-495 MB/s with "enable write caching and turn off buffer flushing".  It performs half that if "enable write caching and turn off buffer flushing" is not checked.  The Intel SSD performs at 485-505 MB/s no matter if "enable write caching and turn off buffer flushing" is checked or not.  These are general observations and are dependant on transfer size, queue depth and so forth, but this observation is repeatable.
    So, all things being equal, one might conclude that the Intel 520 SSD is not compatible with the W520.  NO.  NOT.  I put that Intel 520 SSD back into chanel 0 and booted up.  Again see atapi errors.  Next I did a complete software update from lenovo.  Checked and installed all updates, recommended, critical, so forth.  Ended up with all that bloatware.  Big battery and Wi-Fi icons on notification area task bar...  Ran the ATTO and the AS SSD in parallel.  No atapi errors.  Disk rates way up there at 500 MB/s.  Ran MalwareBytes in parallel with MS Security Essential in parallel with ATTO in parallel with AS SSD.  No atapi errors and still great disk rates. 
    Nest removed as much Lenovo bloatware as possible. Reboot.  Still NO ATAPI ERRORS.  The Intel 520 SSD is better than the Samsung 830 looking at AS SSD and ATTO, but the Samsung is quite respectable.
    Solved? Yes mostly.  I took another Intel 520 SSD that was always used as a one for one copy of my chanel 0 Intel 520 SSD.  I put this other, identical copy, Intel 520 SSD in chanel 0 and again saw atapi errors.  I upgraded Lenovo software, but only the one critical update (Intel ACHI SATA Driver 11.2.0.1006).  Reboot. No more errors, BUT this (identical copy) Intel 520 SSD only works at SATA 2 rates.  ATTO and AS SSD never go higher than 250 MB/s.
    I will keep trying and get to the bottom of this.  Maybe I'll install all that other Lenovo updates and see if the "copy" Intel 520 SSD goes up to 500 MB/s.  Maybe I'll just copy the "working 500 MB/s" Intel 520 SSD to the "copy" Intel520 SSD but this is like giving up.  Jimbetto, I would recommend doing what I did.  Install ALL Lenovo updates and see if your problems go away.  Or, copy to a Samsung 830 and then see if your problems go away.
    Any comments from the group?

  • Error BSOD when installing SATA drive on 1 & 2 (RAID 0 on 3/4 AOK)

    Hi,
    I have successfully installed Win XP Pro on 3 & 4, & wanted to install a Maxtor 120GB SATA drive on 1 or 2.  When I do this, & enable bios on 1 & 2, windows loads then prompts for a reboot due to the install of new hardware.  After posting & whilst Win is starting, it BSOD with IRQ_NOT_EQUAL_OR_LESS etc.  I shut down computer, remove SATA drive, alter settings back to before in Bios & select last successful settings & computer reboots AOK.  This happens on both SATA 1 & 2.
    Is there a way of having the SATA storage disk on 1 or 2.  Is it best to hot install it with the O/S up, after having changed BIOS settings to enable SATA 1 & 2?

     
    To answer my own question, while computer is turned off, (after taking anti-static precautions) plug power to sata drive.
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    Enable sata 1 & 2 in bios, boot to windows. 
    Drivers are installed for device. 
    Then carefully plug sata data cable into sata drive. 
    Windows detects new hardware. 
    Enter Disk Management & partition/format to your hearts content.
    Thanks to those who had a look at my post.  Hope this helps someone else.

  • Error 2101 Detection error on HDD2 (mini sata) X220

    running 1.40 biosthink I have WWAN model as there is a SIM slot and there are a red and blue wires ready for the 3G wireless card.all lenovo drivers etc checked to latest versionsInstalled 128GB Kingspan which failed to do anything and caused the whole system to be unbootable. Turns out the ssd was dead as it did not work in working usb enclosure.swapped in 64GB msata minipci from my old eee901 it is the correct size for the lenovo slot - it wasn't for the 901 and I am now getting 2101 Detection Error on hdd2 on boot up.I have tried reseating the card, cleaning the pins, reseating, booting to Hirens, Slacko, Gparted, Fedora and not been able to see it as the error code is pre OS... Anything I can do? - roll back drivers, roll back bios, buy specific brand msata any suggestions welcome :-)

    Ram speed is not the issue I mentioned the speed purely in response to
    comment relating to the bios and ram speed.
    Because i would like to multiboot I would like to get an ssd to run in the
    msata slot, which is currently empty. I bought a 128GB Kingspan ssd that
    did "nothing" in the slot and refused to even let the x220 boot (I tried
    booting from the ultrabase and from the laptop) i tried reseating the ssd a
    number of times but the laptop would not boot with it in the msata slot.
    And the Kingspan ssd did nothing in a working external msata enclosure and
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    I have an old m-factor 64GB ssd from my eee901 (with 2 or 3 mixed format
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    the 2101: Detection error on hdd2. I tried reseating the ssd to no avail
    and tried cleaning the contacts with rubbing alcohol and reseated it but
    still keep getting the error.
    What I do not know is if the x220 is a wwan model does it need a specific
    brand of msata ssd to work in the slot? E.G. the Intel 80GB + that are
    mentioned in the forums.
    Re Bios: According to the readme file attached to the older bios versions
    that are available from lenovo there were some fixes for the wwan models
    that related to the ssds which is why I asked about rolling back the bios
    in the hope that an earlier bios might work the ssd in the msata slot.
    (Rather as the later bios restricts the speed of the ram...)
    Thanks again for all of your help. I'm new to messing around with the x
    series and don't know all of the quirks etc :-)

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