Error 5 after installing Indesign CC (2014)

Hi,
Error 5 at launch of Indesign CC 2014? The other CS progs work well.
I've re-installed Indesign three times! :-/

InDesign CC 2014 startup crash / Mavericks / Error 5

Similar Messages

  • Installing InDesign CC 2014 on Windows 7 fails with error EX11 (error extracting to temporary folder).

    @

    Hi Jeff,
    I finally resolved the problem. I was trying to install CC 2014 on a 32 Bit system not being aware that CC 2014 is 64 bit only!
    Thanks for your help
    Jo
    Am 24.07.2014 um 19:13 schrieb Jeff A Wright <[email protected]>:
    Installing InDesign CC 2014 on Windows 7 fails with error EX11 (error extracting to temporary folder).
    created by Jeff A Wright in Creative Cloud Download & Install - View the full discussion
    Jolauterbach the error indicates that your User account is not able to properly write to the temporary directory.  Please make sure you have sufficient disk space and proper rights to modify the temporary directory.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6580278#6580278
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  • EX11 error while installing InDesign CC (2014).

    I am getting an EX11 error while installing InDesign CC (2014). Any ideas what to do?

    Natassoula make sure your current User account has read/write privileges to the temp directory and that you have sufficient disk space to download the installation files.

  • Problem installing Indesign CC (2014)  - in log - Failed in key3List generation

    Trying to install InDesign CC (2014), all other apps worked no issue with Creative Cloud. Illustrator, Photoshop, Dreamweaver CC (2014) all no problems.
    I keep getting there was a problem installing InDesign CC (2014) with the error Installation failed. Unable to extract to temp directory, Please contact customer support. (EX11)
    There is adequate disk space, no security issues with folder, have tried disabling Norton, on admin account.
    I guess maybe the next step is to uninstall Creative Cloud and run cleaner as a last possibility.
    Any other thoughts?
    Thanks,
    Brian

    I am also having the exact same issue. During installation, the CC App was unable to extract to a temporary directory. Please contact customer support (EX11). In my searches to resolve this issue someone pointed me to http://prodesigntools.com/adobe-cc-2014-direct-download-links.html to download CC apps manually. I was still having issues installing the program that way as well. When I extract the files to install an error in copying the files occurs. (Error: 0x80004005 Unspecified Error)
    Thanks.
    Edit:
    I am using Windows 7
    After troubleshooting the process with adobe customer support, The few key things that made the install successful for me were thus...
    1: Find your windows temp folder (press windows key+r) and type %temp% and hit ok. Find your temporary install and delete it and any copies you might have.
    2: Make sure you have winzip, winrar or some other file extraction program.
    3: Re-download InDesign from your CC app, and if/when it fails go back to the temp folder. (Do not try to download InDesign from the CC app multiple times.)
    4: Extract your install in the windows temp file if necessary, and install manually through the installer in your temp folder.
    5: The file should install without problems as this point, and proceed to update indesign.
    This worked for me. If this does not work for you, customer support is available with your Creative Cloud Membership.
    Best of luck!

  • I want to install Indesign CC 2014. Once unpacking, the file installation fails. Since: 'it's impossible to unpack to temporary folder (EX11)'. How to resolve?

    I want to install Indesign CC 2014. Once unpacking, the file installation fails. Since: 'it's impossible to unpack to temporary folder (EX11)'. How to resolve?

    Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
    Mylenium

  • Application Manager gives back error (EX11) while installing InDesign CS6 (error while extracting in

    Hello, I need help regarding the Application Manager
    Application Manager gives back the error (EX11) while installing InDesign CS6 (error while extracting in temporary folders).
    I don´t have problems installing PS, Acrobat etc.
    Any idea?
    Thanks

    I would have never figured that out myself. Thank you so much! On behalf on my dad a big thanks as well, because he is going to use Adobe InDesign CC (2014).
    Here, a local, standard user account worked for me. However, the password of an Administrator account was required once.
    Here, any username longer than 13 created that error code, for example I tried "AInDesignCC14" unsuccessfully. Usernames with 12 or less characters worked, for example "InDesignCC14" worked.
    Just renaming an existing account did not work, because the personal folders did not change in name. Therefore, I was forced to create a new account.
    Windows 7 Ultimate (32bit, German), Apple Boot Camp; a vanilla installation

  • Error downloading and installing InDesign CC trial.

    Error downloading and installing InDesign CC trial, Download Failed, contact custumor support (49).

    Hi blocksta,
    Which os are you using. Are you on a managed network. If yes please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html.
    You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
    Kindly follow the very important instructions before download.
    Regards,
    Romit sinha

  • TS1717 I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    Hi pholewinski!
    I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Troubles installing InDesign CC (2014) – "0 fatal error(s), 0 error(s)"

    When trying to download and install InDesign, Photoshop and Illustrator CC (2014) I keep getting an "Installation Failed" message. When I click for more info it says "0 fatal error(s), 0 error(s)". My internet connection is solid (not using wifi). Any ideas why I can't install?

    After doing a search, the only error I can find is payload error DW050. Otherwise it's still saying "0 fatal errors" and "0 errors" – see below. I verified and repaired my disk permissions again, renamed my folders (ie. I changed the InDesign CC folder in applications to "InDesign CC (old)") and still had no luck.
    This may be a stupid question but is verifying file permissions different than verifying disk permissions?
    DW050: The following payload errors were found during install:
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe ID CC2014 AppFSet: Install failed
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe ID CC2014 AppBase2: Install failed
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe ID CC2014 AppLang_AdobeInDesign10AppLang-en_US: Install failed
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe Player for Embedding 3.4: Install failed
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - AdobeColorJA CC: Install failed
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - AdobeColorNA CC: Install failed
    07/09/14 09:47:25:246 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe ID CC2014 CLang_AdobeInDesign10CommonLang-en_US: Install failed
    07/09/14 09:47:25:247 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - AdobeColorCommonSetCMYK CC: Install failed
    07/09/14 09:47:25:247 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - DPS Desktop Tools CC2014: Install failed
    07/09/14 09:47:25:247 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - AdobeColorCommonSetRGB CC: Install failed
    07/09/14 09:47:25:247 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe ID CC2014 AppBase: Failed due to Language Pack installation failure
    07/09/14 09:47:25:247 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - Adobe ID CC2014 CBase: Install failed
    07/09/14 09:47:25:247 | [WARN] |  | OOBE | DE |  |  |  | 36335 | DW050:  - AdobeColorEU CC: Install failed
    07/09/14 09:47:25:247 | [INFO] |  | OOBE | DE |  |  |  | 36335 | Call PostSession Custom Hook
    07/09/14 09:47:25:247 | [INFO] |  | OOBE | DE |  |  |  | 36335 | :: END TIMER :: [Total Timer] took 15969 milliseconds (15.969 seconds) DTR = 8.76699 KBPS (0.00856151 MBPS)
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 | -------------------------------------- Summary --------------------------------------
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 |  - 0 fatal error(s), 0 error(s)
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 | OSX version: 10.9.4 
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 |
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 | -------------------------------------------------------------------------------------
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 |
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 | Exit Code: 7 - Unable to complete Silent workflow.
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    07/09/14 09:47:26:248 | [INFO] |  | OOBE | DE |  |  |  | 36335 | END - Installer Session

  • Error message after installing Office 2013 from DVD

    After i install office 2013 on new Win 8.1 Pro laptop , i can start in control panel mail 32 bit option to configure accounts...
    i found error in event logs:
    Log Name:      Application
    Source:        Application Error
    Date:          2014-06-24 5:20:58 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      PMCHome
    Description:
    Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.16656, time stamp: 0x531812f4
    Exception code: 0xc06d007e
    Fault offset: 0x00012c1a
    Faulting process id: 0x1180
    Faulting application start time: 0x01cf8ff2304d4f6f
    Faulting application path: C:\Windows\SysWOW64\rundll32.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: 6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2
    Faulting package full name: 
    Faulting package-relative application ID: 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-06-24T21:20:58.000000000Z" />
        <EventRecordID>1851</EventRecordID>
        <Channel>Application</Channel>
        <Computer>PMCHome</Computer>
        <Security />
      </System>
      <EventData>
        <Data>rundll32.exe</Data>
        <Data>6.3.9600.16384</Data>
        <Data>52158827</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.3.9600.16656</Data>
        <Data>531812f4</Data>
        <Data>c06d007e</Data>
        <Data>00012c1a</Data>
        <Data>1180</Data>
        <Data>01cf8ff2304d4f6f</Data>
        <Data>C:\Windows\SysWOW64\rundll32.exe</Data>
        <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
        <Data>6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    Can some answer why?
    Fresh install, no errors in install at all
    Regards

    Hi,
    Rundll32.exe is responsible for calling Windows DLL (or Dynamic Link Library) files and loading them into your PC's memory.
    Usually the rundll32.exe Application error is not a straight forward error. There are lots of possible reasons for this error, includes a failed or incorrect installation or uninstallation of any softwares, which might have left erroneous Windows registry
    entries.
    Tracking down the exact issue can take lots of investigation. The severity of this error really depends, if everything works well for you, you can just ignore it. However, if you want to correct this, try below steps:
    Since you notice this error right after you installed Office 2013, try to remove and re-install it using default setting.
    Reboot your computer, many programs require a reboot for successful installation.
    Try to update your computer drivers. This is usually the cause of lots of .dll file error.
    Try to run the System File Checker tool (SFC.exe) to correct any incorrect system file. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files:
    http://support.microsoft.com/kb/929833/en-us
    Hope this helps.
    Thanks,
    Ethan Hua CHN
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Applications keep quitting unexpectedly after installing security update 2014-002

    Hello,
    After i installed secuirty update 2014-002 today on my Macbook Pro (Early 2011) many applications stopped working including Acrobat, Skype and Google Chrome. applications keep quitting unexpectedly and noticed that with Google Chrome first and i thought it's has something wrong with Chrome not the update, but later on figured that Skype, Acrobat and many others can't start anymore. I will post the crash report for both Chrome and Skype (it's crashing for the same reason but i couldn't track it)
    Thanks
    Chrome Crashing report:
    Process:    
    Google Chrome [1346]
    Path:       
    /Applications/Google Chrome.app/Contents/MacOS/Google Chrome
    Identifier: 
    com.google.Chrome
    Version:    
    34.0.1847.131 (1847.131)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [273]
    Responsible:
    Google Chrome [1346]
    User ID:    
    501
    Date/Time:  
    2014-04-25 13:53:08.225 +0700
    OS Version: 
    Mac OS X 10.9.2 (13C1021)
    Report Version:  11
    Anonymous UUID:  2BE9F7D6-4419-441B-FC6D-1CA4EF1D7F7D
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libicucore.A.dylib       
    0x9a600000 icu::TimeUnitAmount::getTimeUnit() const + 2
    1   com.apple.CoreFoundation 
    0x92f2d643 CFLocaleCreateComponentsFromLocaleIdentifier + 243
    2   com.apple.CoreFoundation 
    0x92f2d4e0 __CFLocaleCopyCodes + 80
    3   com.apple.CoreFoundation 
    0x92f2d34f CFLocaleGetValue + 671
    4   com.apple.CoreFoundation 
    0x92f2d0a8 -[__NSCFLocale objectForKey:] + 24
    5   com.apple.Foundation     
    0x9662afba -[NSUserDefaults(NSUserDefaults) init] + 703
    6   com.apple.Foundation     
    0x9662a552 +[NSUserDefaults(NSUserDefaults) standardUserDefaults] + 93
    7   com.apple.AppKit         
    0x9b3882e8 +[NSView initialize] + 159
    8   libobjc.A.dylib          
    0x97a28eb6 _class_initialize + 526
    9   libobjc.A.dylib          
    0x97a28cdb _class_initialize + 51
    10  libobjc.A.dylib          
    0x97a2ede1 lookUpImpOrForward + 109
    11  libobjc.A.dylib          
    0x97a28ca3 _class_lookupMethodAndLoadCache3 + 55
    12  libobjc.A.dylib          
    0x97a284e1 objc_msgSend + 81
    13  libobjc.A.dylib          
    0x97a28199 call_load_methods + 740
    14  libobjc.A.dylib          
    0x97a27cc7 load_images + 61
    15  dyld                     
    0x8fea4dd7 dyld::notifySingle(dyld_image_states, ImageLoader const*) + 231
    16  dyld                     
    0x8feb2918 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 274
    17  dyld                     
    0x8feb28bb ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 181
    18  dyld                     
    0x8feb27bc ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    19  dyld                     
    0x8fea505e dyld::initializeMainExecutable() + 193
    20  dyld                     
    0x8fea8828 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2603
    21  dyld                     
    0x8fea4264 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 430
    22  dyld                     
    0x8fea4077 _dyld_start + 71
    Thread 1:
    0   libsystem_kernel.dylib   
    0x9889c046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x93170dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x93174cce start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x9889c992 kevent64 + 10
    1   libdispatch.dylib        
    0x9883d8ad _dispatch_mgr_invoke + 238
    2   libdispatch.dylib        
    0x9883d546 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib   
    0x9889c046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x93170dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x93174cce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xbff310d7  ebx: 0x00000101  ecx: 0x9aa88014  edx: 0x00000000
      edi: 0xbff30fd6  esi: 0xbff30f6c  ebp: 0xbff30f28  esp: 0xbff30efc
       ss: 0x00000023  efl: 0x00010207  eip: 0x9a600000   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xa06187dc
    Logical CPU:
    2
    Error Code: 
    0x00000000
    Trap Number:
    13
    Binary Images:
       0xce000 -
    0xceff3 +com.google.Chrome (34.0.1847.131 - 1847.131) <8A501D0F-0405-354D-9E19-3EF87B5248FE> /Applications/Google Chrome.app/Contents/MacOS/Google Chrome
       0xd5000 -  0x4484fbf +com.google.Chrome.framework (34.0.1847.131 - 1847.131) <10BDBF87-895F-389D-B4D7-877AE72E2461> /Applications/Google Chrome.app/Contents/Versions/34.0.1847.131/Google Chrome Framework.framework/Google Chrome Framework
    0x47ee000 -  0x482cff2  com.apple.audio.midi.CoreMIDI (1.10 - 88) <F8F76923-2681-30C9-B4F4-4BF1D97C2A84> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
    0x4852000 -  0x4868ff8  libexpat.1.dylib (12) <B0AC9020-01C4-368F-98D6-7FFC067A1B04> /usr/lib/libexpat.1.dylib
    0x8fea3000 - 0x8fed5417  dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
    0x90008000 - 0x90135ff9  com.apple.avfoundation (2.0 - 651.12) <5D46DA01-3CFB-375E-B134-8625EA3466A7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x90139000 - 0x90164ff7  libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
    0x90165000 - 0x9018cfff  com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x90191000 - 0x90196ff6  libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
    0x90197000 - 0x901abff9  com.apple.MultitouchSupport.framework (245.13 - 245.13) <1576F96C-385B-3AAE-8A09-1D49091FE931> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x901ac000 - 0x901c4ff7  libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
    0x901c5000 - 0x901defff  libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
    0x901df000 - 0x901e0fff  libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
    0x901e1000 - 0x901ecfff  com.apple.CrashReporterSupport (10.9 - 538) <7ED18744-8296-3AB8-BBAA-77B0849CF88E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x901ed000 - 0x901f5fff  liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
    0x901f6000 - 0x902c4ff7  com.apple.backup.framework (1.5.2 - 1.5.2) <BE2F37D3-F610-30EE-B106-44B5DAE35603> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x902c5000 - 0x9063aff9  com.apple.HIToolbox (2.1 - 697.4) <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x9063b000 - 0x90646ff6  com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x90647000 - 0x90693ff7  libcups.2.dylib (372.2) <ED7CEA7C-9FD7-34E0-B960-268BD6AFA056> /usr/lib/libcups.2.dylib
    0x90694000 - 0x90696ffe  libCVMSPluginSupport.dylib (9.6) <DF20981B-DAD0-3125-8089-C96CB3226888> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x90697000 - 0x90733fff  com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x90734000 - 0x90734ffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <85316395-817E-342D-8F41-88838EC6FB63> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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    0x9a184000 - 0x9a196fff  libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
    0x9a1d2000 - 0x9a4bcfd2  com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x9a4bd000 - 0x9a4c7ff2  com.apple.AppSandbox (3.0 - 1) <FE0793BE-50CF-3E3B-82C9-71F7A294E10F> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
    0x9a4c8000 - 0x9a68effb  libicucore.A.dylib (511.31) <9C25D145-E785-357B-9833-1980A1A738C9> /usr/lib/libicucore.A.dylib
    0x9a68f000 - 0x9a698fff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9a6c6000 - 0x9a7acff7  com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x9aae2000 - 0x9ab40ffd  com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x9b302000 - 0x9b333ffb  com.apple.GSS (4.0 - 2.0) <E935DA55-0DBE-3D5A-9DFB-FBBFDB457F33> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x9b334000 - 0x9b369ffd  libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib
    0x9b373000 - 0x9bf91ff3  com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x9bf92000 - 0x9bfd2ff7  com.apple.bom (14.0 - 193.1) <FFF1C8E5-41FF-357B-8681-69B21DCED2E4> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x9bfd3000 - 0x9bfd4fff  com.apple.marco (10.0 - 1000) <F7AD1FF7-5B1E-3D3C-AF00-FA3A43118CE5> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
    0x9bfd5000 - 0x9bfd6fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
    0x9bfd7000 - 0x9bfdbffa  libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
    0x9bfdc000 - 0x9bfe6ff7  com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <C4CC55E5-6CC4-307E-9499-AF89A6463AF4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9bfe7000 - 0x9c3acff6  libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x9c3ad000 - 0x9c3b9ffe  libkxld.dylib (2422.92.1) <EDA98A27-A9F0-3487-A635-B7FE6AC1C8B6> /usr/lib/system/libkxld.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 1350
    thread_create: 0
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=260.2M resident=49.6M(19%) swapped_out_or_unallocated=210.6M(81%)
    Writable regions: Total=50.9M written=2004K(4%) resident=2156K(4%) swapped_out=0K(0%) unallocated=48.8M(96%)
    REGION TYPE                 
    VIRTUAL
    ===========                 
    =======
    Kernel Alloc Once                
    4K
    MALLOC                        
    41.1M
    MALLOC (admin)                  
    48K
    Stack                         
    65.1M
    VM_ALLOCATE                    
    852K
    __DATA                        
    18.9M
    __IMAGE                        
    528K
    __LINKEDIT                    
    42.9M
    __OBJC                        
    4024K
    __PAGEZERO                       
    4K
    __TEXT                       
    217.3M
    __UNICODE                      
    544K
    mapped file                   
    49.0M
    shared memory                    
    4K
    ===========                 
    =======
    TOTAL                        
    440.2M
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4D3253344736344342384844354E2D434720
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
    Skype Crashing Report:
    Process:    
    Skype [1172]
    Path:       
    /Applications/Skype.app/Contents/MacOS/Skype
    Identifier: 
    com.skype.skype
    Version:    
    6.14 (6.14.0.351)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [273]
    Responsible:
    Skype [1172]
    User ID:    
    501
    Date/Time:  
    2014-04-25 13:43:44.318 +0700
    OS Version: 
    Mac OS X 10.9.2 (13C1021)
    Report Version:  11
    Anonymous UUID:  2BE9F7D6-4419-441B-FC6D-1CA4EF1D7F7D
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libicucore.A.dylib       
    0x9a600000 icu::TimeUnitAmount::getTimeUnit() const + 2
    1   com.apple.CoreFoundation 
    0x92f2d643 CFLocaleCreateComponentsFromLocaleIdentifier + 243
    2   com.apple.CoreFoundation 
    0x92f2d4e0 __CFLocaleCopyCodes + 80
    3   com.apple.CoreFoundation 
    0x92f2d34f CFLocaleGetValue + 671
    4   com.apple.CoreFoundation 
    0x92f2d0a8 -[__NSCFLocale objectForKey:] + 24
    5   com.apple.Foundation     
    0x9662afba -[NSUserDefaults(NSUserDefaults) init] + 703
    6   com.apple.Foundation     
    0x9662a552 +[NSUserDefaults(NSUserDefaults) standardUserDefaults] + 93
    7   com.apple.AppKit         
    0x9b3760e3 +[NSApplication initialize] + 104
    8   libobjc.A.dylib          
    0x97a28eb6 _class_initialize + 526
    9   libobjc.A.dylib          
    0x97a2ede1 lookUpImpOrForward + 109
    10  libobjc.A.dylib          
    0x97a28ca3 _class_lookupMethodAndLoadCache3 + 55
    11  libobjc.A.dylib          
    0x97a284e1 objc_msgSend + 81
    12  com.skype.skype          
    0x000030d5 0x1000 + 8405
    Thread 1:
    0   libsystem_kernel.dylib   
    0x9889c046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x93170dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x93174cce start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x9889c992 kevent64 + 10
    1   libdispatch.dylib        
    0x9883d8ad _dispatch_mgr_invoke + 238
    2   libdispatch.dylib        
    0x9883d546 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib   
    0x9889c046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x93170dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x93174cce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xbffffa47  ebx: 0x00000101  ecx: 0x00000000  edx: 0x00000000
      edi: 0xbffff946  esi: 0xbffff8dc  ebp: 0xbffff898  esp: 0xbffff86c
       ss: 0x00000023  efl: 0x00010a82  eip: 0x9a600000   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xb0115000
    Logical CPU:
    0
    Error Code: 
    0x00000000
    Trap Number:
    13
    Binary Images:
    0x1000 -   0x9b0fff +com.skype.skype (6.14 - 6.14.0.351) <75E1A291-9B8F-355F-AB9B-93E12F7136BB> /Applications/Skype.app/Contents/MacOS/Skype
    0x1ba5000 -  0x1bbdff7  com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
    0x1da4000 -  0x1dd8ff7 +net.hockeyapp.sdk.mac (2.0 - 19) <7136E2CD-31A5-3027-BDA2-AC4069AD664F> /Applications/Skype.app/Contents/Frameworks/HockeySDK.framework/Versions/A/Hock eySDK
    0x8fe62000 - 0x8fe94417  dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
    0x90008000 - 0x90135ff9  com.apple.avfoundation (2.0 - 651.12) <5D46DA01-3CFB-375E-B134-8625EA3466A7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x90136000 - 0x90138fff  com.apple.ExceptionHandling (1.5 - 10) <0434251E-AB8E-359A-9283-DA3B086E8AE9> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x90139000 - 0x90164ff7  libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
    0x90165000 - 0x9018cfff  com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x90191000 - 0x90196ff6  libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
    0x90197000 - 0x901abff9  com.apple.MultitouchSupport.framework (245.13 - 245.13) <1576F96C-385B-3AAE-8A09-1D49091FE931> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x901ac000 - 0x901c4ff7  libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
    0x901c5000 - 0x901defff  libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
    0x901df000 - 0x901e0fff  libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
    0x901e1000 - 0x901ecfff  com.apple.CrashReporterSupport (10.9 - 538) <7ED18744-8296-3AB8-BBAA-77B0849CF88E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x901ed000 - 0x901f5fff  liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
    0x901f6000 - 0x902c4ff7  com.apple.backup.framework (1.5.2 - 1.5.2) <BE2F37D3

    If you reset the user's password you should be able to log in again:
    Start up in safe mode (you must hold the RIGHT Shift key during boot): http://support.apple.com/kb/ph11212
    Reset the password for your user: http://support.apple.com/kb/PH11390Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it and provide an administrator name and password, select a user, and then click Reset Password.
    If that didn't work, you may have to clear the AuthenticationAuthority directory service property belonging to your user: https://discussions.apple.com/message/20583726#20583726
    If you follow those instructions you may see some error messages indicating that certain properties aren't found, you can ignore those errors. After logging in, you may have to login to your Apple ID in the App Store application which you can do by opening App Store -> Store menu option -> Sign In.

  • Error message when installing SQL Server 2014 Express

    When installing SQL Server 2014 Express,
    I get the error shown below.
    Why do I get this and how to correct for it?
    TITLE: Microsoft SQL Server 2014 Setup
    The following error has occurred:
    An error occurred during the installation of assembly 'Microsoft.VC80.MFC,version="8.0.50727.4027",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more
    information. HRESULT: 0x80070422. 
    For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xDF039760%25401201%25401
    BUTTONS:
    OK
    Thanks

    Hi,
    here is the log file:
    Overall summary:
      Final result:                  Failed: see details below
      Exit code (Decimal):           -2068052081
      Start time:                    2015-04-14 10:25:00
      End time:                      2015-04-14 10:38:21
      Requested action:              Install
    Setup completed with required actions for features.
    Troubleshooting information for those features:
      Next step for Adv_SSMS:        Use the following information to resolve the error, and then try the setup process again.
      Next step for Conn:            Use the following information to resolve the error, and then try the setup process again.
      Next step for SDK:             Use the following information to resolve the error, and then try the setup process again.
      Next step for BC:              Use the following information to resolve the error, and then try the setup process again.
      Next step for SSMS:            Use the following information to resolve the error, and then try the setup process again.
      Next step for SQLEngine:       Use the following information to resolve the error, and then try the setup process again.
      Next step for Replication:     Use the following information to resolve the error, and then try the setup process again.
      Next step for Browser:         Use the following information to resolve the error, and then try the setup process again.
      Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.
    Machine Properties:
      Machine name:                  BRENDA-PC-HOME
      Machine processor count:       4
      OS version:                    Windows 7
      OS service pack:               Service Pack 1
      OS region:                     United States
      OS language:                   italiano (Italia)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  No
    Product features discovered:
      Product              Instance             Instance ID                    Feature                
                     Language             Edition              Version         Clustered  Configured
    Package properties:
      Description:                   Microsoft SQL Server 2014 
      ProductName:                   SQL Server 2014
      Type:                          RTM
      Version:                       12
      SPLevel:                       0
      Installation location:         C:\Users\Brenda\Downloads\SQLEXPRWT_x64_ENU\x64\setup\
      Installation edition:          Express
    Product Update Status:
      None discovered.
    User Input Settings:
      ACTION:                        Install
      ADDCURRENTUSERASSQLADMIN:      true
      AGTSVCACCOUNT:                 NT AUTHORITY\SERVIZIO DI RETE
      AGTSVCPASSWORD:                *****
      AGTSVCSTARTUPTYPE:             Disabled
      ASBACKUPDIR:                   Backup
      ASCOLLATION:                   Latin1_General_CI_AS
      ASCONFIGDIR:                   Config
      ASDATADIR:                     Data
      ASLOGDIR:                      Log
      ASPROVIDERMSOLAP:              1
      ASSERVERMODE:                  MULTIDIMENSIONAL
      ASSVCACCOUNT:                  <empty>
      ASSVCPASSWORD:                 <empty>
      ASSVCSTARTUPTYPE:              Automatic
      ASSYSADMINACCOUNTS:            <empty>
      ASTEMPDIR:                     Temp
      BROWSERSVCSTARTUPTYPE:         Disabled
      CLTCTLRNAME:                   <empty>
      CLTRESULTDIR:                  <empty>
      CLTSTARTUPTYPE:                0
      CLTSVCACCOUNT:                 <empty>
      CLTSVCPASSWORD:                <empty>
      CLTWORKINGDIR:                 <empty>
      COMMFABRICENCRYPTION:          0
      COMMFABRICNETWORKLEVEL:        0
      COMMFABRICPORT:                0
      CONFIGURATIONFILE:             
      CTLRSTARTUPTYPE:               0
      CTLRSVCACCOUNT:                <empty>
      CTLRSVCPASSWORD:               <empty>
      CTLRUSERS:                     <empty>
      ENABLERANU:                    true
      ENU:                           true
      ERRORREPORTING:                false
      FEATURES:                      SQLENGINE, REPLICATION, CONN, BC, SDK, SSMS, ADV_SSMS
      FILESTREAMLEVEL:               0
      FILESTREAMSHARENAME:           <empty>
      FTSVCACCOUNT:                  <empty>
      FTSVCPASSWORD:                 <empty>
      HELP:                          false
      IACCEPTSQLSERVERLICENSETERMS:  true
      INDICATEPROGRESS:              false
      INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
      INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
      INSTALLSQLDATADIR:             <empty>
      INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
      INSTANCEID:                    SQLEXPRESS
      INSTANCENAME:                  SQLEXPRESS
      ISSVCACCOUNT:                  NT AUTHORITY\Network Service
      ISSVCPASSWORD:                 <empty>
      ISSVCSTARTUPTYPE:              Automatic
      MATRIXCMBRICKCOMMPORT:         0
      MATRIXCMSERVERNAME:            <empty>
      MATRIXNAME:                    <empty>
      NPENABLED:                     0
      PID:                           *****
      QUIET:                         false
      QUIETSIMPLE:                   false
      ROLE:                          AllFeatures_WithDefaults
      RSINSTALLMODE:                 DefaultNativeMode
      RSSHPINSTALLMODE:              DefaultSharePointMode
      RSSVCACCOUNT:                  <empty>
      RSSVCPASSWORD:                 <empty>
      RSSVCSTARTUPTYPE:              Automatic
      SAPWD:                         <empty>
      SECURITYMODE:                  <empty>
      SQLBACKUPDIR:                  <empty>
      SQLCOLLATION:                  Latin1_General_CI_AS
      SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS
      SQLSVCPASSWORD:                <empty>
      SQLSVCSTARTUPTYPE:             Automatic
      SQLSYSADMINACCOUNTS:           Brenda-PC-Home\Brenda
      SQLTEMPDBDIR:                  <empty>
      SQLTEMPDBLOGDIR:               <empty>
      SQLUSERDBDIR:                  <empty>
      SQLUSERDBLOGDIR:               <empty>
      SQMREPORTING:                  false
      TCPENABLED:                    0
      UIMODE:                        AutoAdvance
      UpdateEnabled:                 true
      UpdateSource:                  MU
      USEMICROSOFTUPDATE:            true
      X86:                           false
      Configuration file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\ConfigurationFile.ini
    Detailed results:
      Feature:                       Management Tools - Complete
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
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      Component error code:          1935
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