Error -50 I have contacted iTunes but cannot resolve the issue
I have tried downloading four different songs but every time error message 50 pops up and I cannot get any song to download even after iTunes help. If you have resolved this issue please let me know how to solve the issue.
Some other posts seem to indicate that the cause is related to voice memos. You may want to try the remedy described in this document
http://support.apple.com/kb/ts2830
although it says it's for the 6th gen iPod nano.
Similar Messages
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TS3212 I have downloaded iTunes but cannot get the Store to open. Any suggestions?
I have made many attempts to download iTumes however I cannot access iTunes store. Also my iPhone 4 will no longer sync. Any suggestions to rectify this. It is most frustrating.
Does your system meet all the requirements:
How to install OS X Yosemite on your Mac - Apple Support -
.........I have deleted the .ini file associated with the profile file and the profile file itself...have tried to locate the "lock" file but cannot find the file in the specified path on the support forum for this problem....I believe there is a file mounted in another directory somewhere that firefox is seeing....I would really like to be able to use firefox as the default browser on this new linux (ubuntu) install...it was working prior to my trying to import my profile from the windows partition.....
See this. <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit -
Bought a song I have been charged but cannot play the song
Bought the song ,it registered and charged but it will not play, it jumps to next downloaded song
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I am trying to download itunes 11.1.3.
I cannot save the file,ItunesSetup.exe.
I click on Save File and nothing happens, I use XP. The thank you page comes up right awayI'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I'm using the latest version of iTunes on my Mac (OS X 10.9.5) - I can see the thumbnail of the video I want to play in iTunes, my videos, but it won't play because "original file could not be found". What gives? I never delete anything, backing everything up to my Mac and an external drive. It's my sister-in-laws wedding video(s) - I'm a dead man if I can't find them. Thanks! I think I took the videos a few years back with a BlackBerry, if that matters.
Hi Fun Johnny,
Welcome to the Apple Support Communities!
I understand that you are unable to play videos because of an alert notifying you that the original files cannot be found. In this situation, I would recommend working through the suggested steps in the attached article to try and locate these files.
If you see an exclamation point next to content in iTunes - Apple Support
Best regards,
Joe -
i have a macbook pro on snow leopard 10.6.8 have recently downloaded yosemite but the install page will not move suggestions please
Does your system meet all the requirements:
How to install OS X Yosemite on your Mac - Apple Support -
I Have two monitors but cannot get the right configuration
My main monitor (apple cinema display) is located in front of me and have a monitor to the left (a Samsung). The problem is getting to Samsung to behave as it is located to the left of the main display when I move the cursor. I have to go through the right of the main display to get to it. I have tried changing settings in the Nvidia panel, but there is not way to re-arrange the monitors as you can in OSX.
I have a Macpro with win7 installed in a bootcamp partition.
ThanksWindows does allow arranging displays right or left. See here to get you started.
http://windows.microsoft.com/en-US/windows7/Move-windows-between-multiple-monito rs -
I have the tones tab in iTunes, but cannot move the .m4r files to it. How can I resolve this issue?
iIn iTunes - click on the Tones tab. Now go to the menu - select "File" - "add file to library" - browse to your file - select it and thats it.
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I have installed itunes, but when connecting the iphone, ipad or ipod it states the following:-
Connot be used because required software is not installed run itunes installer to
remove itunes, then install itune again.
I have done this on a number od times, but still having the same message coming up.
Please can you help me.
Kind regards
Caroline JonesLet's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I have downloaded firefox but cannot get tv thru Sol Times newspaper, what can I do
I want to watch UK tv via Sol Times Newspaper.
I have downloaded firefox but cannot download the Add-Ons that I have to download so that I can view UK TV. What can I do???
Sadly I am not computer literate and need your help. Many thanks.You mentioned in a different thread that you cannot download Flash without deleting Internet Explorer. That should not be necessary. Anyway, your "More System Details" shows that you have Flash 12 installed, so you shouldn't need to reinstall it unless we determine that it is really broken.
When on the problem site, do you see a notification icon to the left of the address, up in the address bar? It would look like a piece of Lego. Could you click that and see whether it indicates anything about the status of Flash, or any other plugin? -
"Registry settings used by ITune drivers for importing and burning CDs and DVDs are missing." I have reinstalled ITunes but still get the same message. What should I do? bkgee
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?
Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.
Thank you.Thanks Mohammad - much appreciated.
I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
Once we'd removed this we were able to upload the epub no problem.
It's odd that the system seems to say that all is okay when it isn't. We have to rely on guesswork rather a lot using iBook Producer.
Anyway, all sorted now and thank you again for your contribution.
Best wishes and a Happy New Year!
Sue -
My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom, i have them download to itunes but cannot get them to the ipod. I dont know if its my my computer or my ipod.
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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