Error 50 when downloading from itunes and cant get purchases downloaded but i am charged for them

I used a redeem code and it downloaded the extras but the movie portion that appears to be a separate app states error-50 and will not download. I cannot delete the error file nor can I use the redeem code (one time use) to try downloading again.

Temporary fix:  I am having the same problem, have been for months.  I get sporadic results, sometimes I can download, sometimes not.  You need to delete the download from the Downloads section in iTunes, then find your Downloads folder under Users folder (a few folders deep) and delete the folder for the item that failed.  Then go back to iTunes and check for new downloads, which causes the download to start over.
Permanent fix: What I've come to understand is that iTunes does not like NTFS formatted hard drives.  I am downloading to a FAT32 formatted thumb drive and it is working flawlessly.  The way iTunes downloads a file is archaic to say the least.  It creates a file container the size of the file being downloaded, then downloads it in one long stream to the hard drive.  When the incompatibility arises with NTFS, the download fails and the files have to be deleted to start over.  In a day and age when we have p2p technology and Apple can't fix a simple download compatibility issue.  It's sad.  My advice... get an external hard drive, format it for FAT32 and redirect your downloads to that (under Edit, Preferences, Advanced).  You should be fine.

Similar Messages

  • I purchased tv shows from iTunes and keep getting a download error tap to retry.

    I purchased tv shows from iTunes and keep getting a download error tap to retry.  Why don't the shows download?  What can I do?

    Hello there Julfos,
    I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
    If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
    iTunes Store: Where can I download and sync my purchases?
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Additional Information
    If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
    Restart your computer or device.
    Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
    If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
    If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Perhaps even forgetting your home network and rejoining it.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Or resetting your network settings.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    All the very best,
    Sterling

  • HT1386 I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible?  What do I do?

    I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible?  What do I do?

    iOS 5 is only compatible with the iPhone 3Gs and later...
    Updating to iOS 5   http://support.apple.com/kb/HT4972

  • I am trying to down load a moive from Itunes and keep getting err (-50) saying check connection and there is nothing wrong with my connection. I have downloaded movies since just can't get this movie (Safe House) downloaded.

    I am trying to download a movie from Itunes and keep getting the ERR (-50) saying check connection and there is nothing wrong with connnection. I have downloaded movies since and just can't download this movie (Safe House) downloaded. Help Please

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT203200 Error (-50 when sync from iTunes

    Error (-50 when sync from iTunes ???

    There countless posts on this?!  I'm in the same boat.
    PLEASE stop posting about the 3rd party or Firewall getting in the way.  Does not apply.
    I've turned off the firewall and have no 3rd party anything.
    The issue is itunes will not sync with 11.1.4 and iphone (5).
    Anyone?

  • I deleted my itunes and cant get back my songs, anny one help?

    i deleted my itunes and cant get back my songs, anny one help?

    See Recover your iTunes library from your iPod or iOS device if you have one, otherwise see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
    tt2

  • So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

    so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Unable to uninstall Bonjour and iTunes, and cant get into iTunes at all!!!

    I have been trying to install the new iPhone update for iTunes 9 (I have Windows Vista), but it didnt work. So following advice on the Apple Support pages I tried uninstalling it, as it suggests in this order... 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these?? so I have tried to re-install iTunes 9, and then I get a message coming up saying 'the older version of Bonjour cannot be removed' and then at the end it says 'installation interupted' I now cannot open iTunes at all and the message I am getting is 'this action is only valid for products that are currently installed' very annoying as I cant do anything at all and so am unable to sync my iPhone!.
    I hope someone can help!
    Many thanks

    1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these??
    What error messages are you getting when you try to uninstall iTunes and BonJour, Catz? (Precise text, please.)

  • Error message when Sync from itunes.

    I have 2 TVs, both have the latest update, iTunes 8, using AE for WIFI and both streaming. Both units have been working great for over a year now.
    One of the unit is now freezing up after about 1hr of use... I get this error message from iTunes when trying to Sync the unit:
    "The AppleTV is not responding.
    Check that any firewall software running on this computer has been set to allow communication on port 3689."
    Never got this message before, trying to figure out where could I find the setting for any firewall software.???
    I reset my WIFI network (WEP)
    I did a soft and hard reset of the TV.
    Don't know what to do any more.... Might be the unit going bad but I wanted to see if anyone had any suggestion.
    Here is my setup:
    iTunes 8
    AE for WIFI
    latest update on TV
    Sys Pref> Security>firewall> allow all incoming connections
    PowermacG5, 10.5.5
    Streaming from the G5
    Thanks.
    F

    Well, just talked to Applecare and they are sending a replacement unit. Looks like after over one hr of troubleshoot it is an hardware problem.
    F

  • I can open my iTunes and play my purchased music, but I cannot get into the iTunes store.  btw, I just downloaded the new version of iTunes

    I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store. 

    many thanks.
    I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
    I'd try the following document: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT1727 I bought a ring tone from itunes and got a email confirm, but it isn't on my iphone.  how do I get it to my iphone...or where do i find it?

    I purchased a ring tone from itunes (first time) on my iphone and got a confirm email but it isn't on my iphone..how do i get it to my iphone or where do i find it?

    If you bought it on your phone then it should have downloaded onto that. If you go into Settings > Sounds can you set it as an alert or your ringtone, or if you go into the Contacts app and select one of your contacts, if you tap the Edit button on their details can you set it as the sound for them ?
    Ringtones are a one-time only download from the store, so if it is on your phone you may want to connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases so as to copy it over to the Tones of your iTunes library so that you can take a backup copy of it.

  • Hi.  I'm trying to play back previously purchased songs from iTunes and keep getting the message "Your computer is not authorized for playback.  Suggestions?

    Hi.  I'm trying to play back previously purchased tracks from iTunes, but keep getting the message "Your computer is not authorized for playback."
    Suggestions?

    Click here and follow the instructions.
    (79859)

  • Error message when copying from Itunes to 3rd gen. Ipod

    The message says "Attempting to copy to the disk My Ipod failed. An unknown error occurred. (-69) What does this mean and what do I do about it? Ive restored my Ipod several times, am running the appropriate updated copy of everything. Help!!!

    This is the main iTunes support page
    http://www.apple.com/support/itunes/index.html
    And this is the main iPod support page
    http://www.apple.com/support/ipod/
    There is a search box over on the right to use.

  • HT2186 i have a macbook from 2008 and cant get the right os x so sync my iphone with with itunes

    h

    Purchase OS X "Snow Leopard" from Apple:
    Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Upgrade your MacBook to Snow Leopard, then update iTunes to the latest version, and you'll be all set.

  • What creates a windows error 126 when installing/running iTunes and how do you fix it?

    My install and reinstall keep failing with the above message.  It also states MSVCR80.dll is missing.  How do I resolve this issue?  thank you.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

Maybe you are looking for

  • Remove prefix ns from target xml

    Hi Guys, I have a target file that is as follows <?xml version="1.0" encoding="UTF-8"?> <ns:MT_Case1 xmlns:ns0="urn:Case:Case1"> <Field1></Field1> <Field2></Field2> <Field3></Field3>    < ns /MT_Case1> How can I remove the pre fix ns from the target

  • Best approach for iView communication

    Hi, I am a newbie in the development of iViews. Because of that I have a question concerning the communication between iViews. If my portal app consists of 2 iViews, one for navigation and one for displaying content, how should I propagate data betwe

  • Getting this:You cannot install Security Update 2011-002 on this volume. This volume does not meet the requirements for this update?

    I am getting this message: You cannot install Security Update 2011-002 on this volume. This volume does not meet the requirements for this update? is there a way to install this update?

  • Master volume control

    I have a complaint about my Droid X, but I need to ask a question before I start complaining. Is there a way to control all volume at the same time? For example, my previous phone had volume control that went from audible to vibrate to silent, and it

  • Trouble with unlimited world subscription

    I have trouble re-activative my unlimited world subscription. When I click re-activative, it leads me to a chinese site, where I have no idea how to re-activative my unlimited world subscription. I think my account may be linked to chinese Tom skype,