Error 50 when i try to update creative cloud

When i try to update creative cloud ( for updating later lightroom) , I get error 50?

Hi Yvetot36,
Please refer to the following thread where this issue stands resolved:
Error code 50
Regards,
Sheena

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When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.

When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.

Hi,
Thank you for getting back to me. I was able to locate the opm.db file and delete it. (as instructed below) I go to applications>Adobe Creative Cloud and double click. It prompts me to login, it logs in and says there is an update, I click update and it prompts me to sign in with my password, I enter the same password and it doesn't take it. Also, the opm.db file is back in the OOBE folder. Im I launching Creative Cloud incorrectly?
Close the Creative Cloud Desktop application.
Navigate to the OOBE folder.
Windows: :\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud. Try signing in.

Adobe installer just hangs when I try to update Creative Cloud, how can I fix?

Adobe installer just hangs when I try to update Creative Cloud, how can I fix?

Hi Totti Pointer,
Please follow the below mentioned steps:
1. Navigate to Application/Utilities/Adobe Installers and uninstall CC desktop.
2. In Application/Utilities/ trash Adobe Creative Cloud and Adobe Application Manager folder.
3. Go to Library/Application Support/Adobe and rename OOBE to OOBE.old.
4. Go to ~/Library/Appplication Support/Adobe and trash OOBE.
Try to install CCD again and let us know if still the same issue.
Regards,
Romit Sinha

When i try to update creative cloud i get the message that i have another creative cloud open and i have to close it first?

Once i had installed a trial from creative cloud. Now i bought the creative cloud. I want to use it but every time i open creative cloud i first have to update it. When i try to updrate i get an error that i have another creative cloud open on my computer and i first have to close that one. but i don't know how... I hope somebody here can help me! Thanks

Hi laura2110,
Kindly specify the OS so that we can help you in a better way.
To end process follow the below mentioned links.
              Windows : End a process - Windows Help
              Mac : Activity Monitor: Quit a process
   2. Restart the machine and retry.
   3. Please re-install Creative Cloud if you are facing trouble updating it.
        Creative Cloud Help | Install, update, or uninstall apps
Thanks,
Atul Saini

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

Error Message when I try to update my iPod and Nano

HELP! I am suddenly getting an error message when I try to update both my iPod and Nano that states "...certain songs could not be added because I am not authorized to play them on this computer..."
Any thoughts???

do you know which songs are being missed? (they will be itunes Music Store purchases.)
do they play in your itunes at the moment?
were they purchased through your iTunes Music Store account, or were they purchased by someone else (and your PC has been authorised to play songs from that account?)

HT201210 I get the follow error message when i try to update my Iphone on I Tunes "Could not update file because firmware file is not compatible

I get the follow error message when i try to update my Iphone on I Tunes " fireware is not capatible 2

got an anti virus that thinks it should scan email. Turn that function off.
Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.

HT4623 I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted

I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted

Turn off any antivirus and firewall programs and try again

HT201302 error message when I try to update to IOS 6 how can i correct?

Error message when I try to update to IOS6 how can i correct?

Jenn4836 wrote:
Can anyone help me out?
Not unless you start by telling us what the error messages say...

I keep getting an error message when I try to update iMovie and Pages. What can I do?

Hi! I keep getting errors messages when I try to update iMovie and Pages. Can anyone help me out? Thanks!

Jenn4836 wrote:
Can anyone help me out?
Not unless you start by telling us what the error messages say...

Error message when I try to update the Raw 7.3 update

Hi,
I get an error message when I try to update the Raw 7.3 update for Premiere Elements 11 and photoshop Elements. It says to run support adviser which I did, but it says that it could not detect any problems.
Thanks,
Ron

try downloading ACR manually
manual update for ACR (Win) = http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0 /7.3.37/Setup.zip
for mac = http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0 /7.3.37/Setup.dmg

When I try to download Creative Cloud on my mac Error Starting Creative Cloud comes up

When I try to download Creative Cloud on my mac Error Starting Creative Cloud comes up message is:cookies dir: cannot make folder/cookies:Permission denied (error 13). What to do?

Thank you!
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Founder, Wedding Planner
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15 sep 2014 kl. 22:52 skrev Sheena Kaul <[email protected]>:
When I try to download Creative Cloud on my mac Error Starting Creative Cloud comes up
created by Sheena Kaul in Adobe Creative Cloud - View the full discussion
Hi weddinginsweden,
Please refer to the help document below where this issue stands resolved:
Re: cannot make folder /cookies: Permission denied (error 13)
Regards,
Sheena
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Hi everyone- does anyone know how to fix "error-600" which comes up when i try to launch creative cloud installer- its driving me insane..

Error-600 keeps appearing when I try to launch creative cloud installer- does anyone know how to fix this? osx 10.9.2
help is greatly appreciated

Welcome to Adobe Forum,
If there is no billing issue, then I would like to mention that
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree

When i try to download creative cloud its dosent

when i try to download creative cloud its dosent downloding plz help me as soon as possible

My suggestion is you probably have a desktop that is filled with icons, and can't see the cloud mounted image in the crowd of icons. If you have a crowd of icons, go to your Hard drive-> Users -> yourname -> desktop folder, and create a folder inside that folder and drag all the items in the desktop folder into the new Untitled folder you just created. If you have nothing on your desktop, go to Finder menu -> Preferences and check the items shown here:
When you mount a DMG file, it looks like the image that opens when you click on this link, on your desktop:
http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT1611/HT1611_2.jpg
You'll double click that icon, and the window should appear with the Cloud installer to double click, or the folder/file containing the Cloud software to be copied over to your Hard drive -> Applications folder. Once done, the Cloud software should be in your Hard drive -> Applications folder. It may be in a sub folder called Adobe something.

I have serial numbers for previous versions so why dont qualify for members price when I try to buy creative cloud?

I have serial numbers for previous versions so why dont qualify for members price when I try to buy creative cloud?

We can't know. You have not told us anything about your existing products nor under which specific licensing/ pricing they were purchased. Not every product is eligible for discounts and that is just that.
Mylenium

Error 50 when i try to update creative cloud

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