Error -50 when opening itunes....PLEASE HELP - been this way for 2 months
Hi Everyone...I have had this issue for 2 months now and even when I have been talking to apple support team they are unable to fix the problem.
When I try to open my itunes i get the error message -50...I am running the 64 version of the itunes when its working, with my operating system of Windows 7...Apple technical support thought that it might be my anti-virus program - which is systems mechanic pro (an all in one program for cleaning out my computer)
I have tried un-installing and then re-installing, over and over again. I have also tired deleting file and installing older versions and I again get the same error. If anyone has any ideas or solutions that would be greatly appreciated as I have been without my itunes for 2 months - and I'm sure you all can understand that your not able to do anything without this program...PLEASE HELP
I resolved an issue of this description just 2 nights ago. I am guessing the error number is a 'General' error number not a specific one, becasue from reading I see many reasons or fixes for the same error code and as in my case possibly a different underlying causes.
My (it was my wifes iTunes ) that would not open on her work provisioned laptop. Being a server admin I am the luccky one at home that get to fix it.
The System side scenario of my (-50) is this:-
1. Work provide (Windows Vista ) laptop.
2. Work distribute Software to laptop via networked Windows Distribution services.
3. My wife uses Quicktime to listen to medical audio off the net that requires Quicktime.
4. Quicktime installed from said Windows distribution services All works no problem.
5. Son visits us from USA with an iPad.
6. Wife buy's an ipad the week released in Australia.
7. I install Itunes to her laptop so we can 'register iPad'and she can manage her Apps, Doc's and Tunes.
8. All works good.
9. iTunes 10 is released and updates her iTunes.
10. I get called (not sure if same day tho) Help me I don't want to loose or reset my IPad to fix this.
11. I as she had tried several uninstalls and reinstalls of iTunes.
12 No change.... still (-50) on loading iTunes.
13. I call Apple Support (after all we pay for the additional support pack).
14. Apple check a number of services such as 'MobileDeviceHelper' is loaded and they appear to be.
15. Apple guide me through an orderly uninstall of ALL Apple Apps that are hooked into iTunes. (order of uninstall is specific to be done properly I will post apps removal orde at bottom of this thread).
16. I get to Quicktime and I note the Windows distribution of Quicktime 7 and additional Quicktime 10 application installed in 'Windows7 Control Panel 'Programs and Features).
17. I as an Admin at my wifes work (no I have nothing to do with the desktop Builds) realise I need to go in to my wifes work and (yes) reinstall the vesion 7 Quicktime from our Application Distribution service then Uninstall it.
18. I do just that Work provisioned Quicktime 7 is uninstalled.
19. I then set about uninstalling the remainder of the Apple applications that are 'connected to iTunes and for good measure two others that are not.
20. All is now gone
21. I reinstall iTunes7
22. 'Voila' it opens now.
I seems to me that the update to Itunes introduced an additional install of Quicktime and messed things up. if software is 'distributed' to the laptop as ours is Updates like Quicktime cannot happen unless distributed by work. Neither can you uninstall work distributed apps unless connected to the work network. (Oh we do have (Local Admin) permissions on the work provided laptop to do what we did) Obviously Work provisioned Quicktime will not go on again..
Oh the Order of uninstalling the Apple apps from a Windows 7 Laptop as provided by the Apple Support Guy is.
1. iTunes
2. Quicktime (where I saw the 2 Quicktime installs)
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Application Support
For good measure I also uninstalled
7. Mobile Me Control Panel
8. Safari
Restarted the Machine and presto it was working again. I did not manually go and delete the Folders left behind if any were after the uninstall. I noted all my wifes stuff Apps, Tunes, Doc's etc came back when iTunes loaded and the iPad was not connected (which I did first). iPad was connected and sync performed normally.
Thankfully the marriage is on an even keel again.
I now have my oWn iPad
and I now am ******* after a MacBook Pro
Rachel at work still says ... Get a Mac
Work still resisting.
May be MazzBritt not uninstalling in the right order. the Apply guy was adamant it needed to be done so.
Hope this helps some one........
Similar Messages
-
Application Error (0xc0000005) when starting iTunes - Please help
I get the following Application Error message when I try to start iTunes:
"The application failed to initialize properly (0xc0000005). Click on OK to terminate the application."
I cannot think of anything that has changed on my PC, but something must have. It may be that this is the first time that I tried to open iTunes after rebooting following the upgrade to 7.2, but I certainly was able to open iTunes 7.2 before rebooting.
Any help or advice on how to resolve this problem would be greatly appreciated. Thank you.
Dell Dimesion 8200 Windows XP Pro
Windows XP ProWrong forum. You need the Safari for Windows one: http://discussions.apple.com/forum.jspa?forumID=1188 Post there and close this one out.
-
I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms are appreciated.
Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.
-
i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!
Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808 -
When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message ‘An error as occurred. Please try again later’. It has been this way for some weeks. I don’t have this problem using Safari or Opera.
I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.
I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck. -
Error Message when open iTunes -42032. What can I do?
Error Message when open iTunes -42032. What can I do?
Try 2 solutions: 1. Press both Ctrl and Shift keys then double click on ITunes. Hold keys down until a box appears on screen indicating ITunes is starting in "safe mode'. left click on 'continue" and ITunes will run without closing.
2; Start ITunes normally, then after loading, choose "Match" and then touch "stop" beforre step 3 , Uploading songs...", runs for more than a few seconds. The code problems are in Match; the uploading function in Match. ITunes won't crash if you stop Match soon enough! -
my iPod appeared to be dead, i plugged it into my computer to charge and it said it needed to be restored. it updated it and now is stuck and my itunes says "waiting for iPod" and has been this way for hours. i've tried to hold down the home and power button and nothing happens!! my computere and itunes recognizes the iPod, but the iPod its self is completely unresponsive!! and helpoful hints?
See Here...
AMDS
http://support.apple.com/kb/TS1567 -
Trying to update photoshop and repeatedly get error code U44M1P7, can you please help resolve this?
JJMack, Thanks for the info. Let this old man digest it and see if I can put the info into action. I'll give you a feedback. Thanks for your help in this matter. I am not a tech savvy person.
Rueben Rueben D. Olivas Home Ph: 1-671-969-2452
Cell Ph: 1-671-747-2453La Luz Photography
Email: [email protected]/Guam Firehouse Cook: http://guamfirehousecook.blogspot.com/BBQGuam: http://bbqguam.blogspot.com/My Photostream: http://ruebenolivas.megashot.net/photostream -
Acrobat XI does not open - licensed copy - has been working properly for several months
acrobat XI does not open - licensed copy - has been working properly for several months. i never did have any problems before this. was acrobat 10 with acrobat XI upgrade in November 2013 so 6-7 months of trouble free use
I too have the same problem working property until about January or February this year...get "bad parameter' message trying to open files and then when I did the upgrade this a.m. it will not open at all, just spins and then disappears. I had this problem about a week ago and our IT man thought he had it resolved, even then kept getting 'bad parameter' and then this a.m. right back to not opening at all. I have Windows 7 Professional v6.1 and am wondering if it's a compatibility issue? Will I continue to have these issued until I install Windows 8?
-
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes page.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I have 3 phones on one Icloud account. They have been this way for over a year. After an update last week one of the phones started getting messages for all of the other lines. We fixed this under the send and receive under settings. It was fine for a few days. Suddenly it started happening again. Yesterday after two hours on the phone I changed my apple id and it is still happening. Before that Verizon had told me to turn off my imessage when that happened I could not get any texts at all from other Iphone users.
Make 3 different iCloud accounts and use ONLY for iMessage. That will permanently fix your issue.
-
I am getting runtime error R6034 when trying to open iTunes I have followed all instructions for reinstalling iTunes but it still occurs can any help please?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99537) -
Error 2380 when starting burn please help
This error has been driving me nuts for 4 months now. Is anyone else having the same problem.
Here is what the CD dianogtic says:
Microsoft Windows Server 2003 family, Professional Service Pack 1 (Build 3790)
System manufacturer System Product Name
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: InCDPass (4.3.12.0), incdrm (4.3.12.0), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce 7800 GT\GeForce 7800 GT
IDE\DiskMaxtor7L300S0_________________________BANC1G10, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLITE-ONDVDRW_SHW-1635S_________________YS0V___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomNEC_NR-7900A___________________________1.08___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive on -128(0xffffff80) media at speed 0X.try this...i had a 4000 burning error, and this fixed it...I went under My Computer, then right clicked on the cd drive that I used to burn, go to properties, went under the auto play tab, selected the action to perform button for each individual category(dvd, blank cd, music cd) selected the no action icon for each category. Then went to the recording tab and unselected the enable recording selection. Now I can burn every time! If this fixes it for anyone else let me know!
Jr -
When I open iTunes I get the error message 42408.
I have googled and tried various solutions including
- uninstalling, downloading and reinstalling. I have done that about 5 times.
- sending the desktop icon to the rubbish bin and recreating a shortcut.
- de-authorising the audible account. My computer goes thru the de- authorisation process and says that the account is deauthorised then when I go to re-authorise under Advanced all that is showing is to de-authorise the account. Weird.
- contacted a tech guy locally and he has no clue. He's thinking it's probably a conflicting software problem. Obviously.
I have to uninstall the iTunes program just so I can use the internet as the new version slows/freezes everything and makes doing anything on my computer ridiculous.
Everything on my computer runs fine when Itunes is uninstalled. Great. not.
I would appreciate some further guidance as unfortunately iTunes seems to have complete control over my life. LOL! Basically if iTunes fails the rest follows... It's a dominoe effect...Update:
I contacted Apple Support and they agreed to waive the $40.00 tech support charge this one time which was very nice condsidering their update caused major problems with my computer. I realise I don't have to accept the updates but when they are released world wide to the public I do expect them to work relatively smoothly.
To cut a long story short after following the tech support advice and uninstalling and reinstalling itunes 10.5 for the seventh time and more than a week of going in circles and days spent away from my business trying to fix the problem - I gave up. Because, as a non computer geek, (no offense - I think cg's are amazing) what I need is a functioning computer and phone to run my business that can be both relied on - all the time. That is what I paid for and expected when I bought Apples' very smart iPhone - I did not expect to be plagued by an update to a program that causes chaos for over 7 days. (And to be frank I've had problems with iTunes for the whole time I have been using it. From importing cd's to purchasing problems. gah!)
I may be one tiny person in a very large universe but I believe a certain standard can and should be expected when handing over hard earned cash to a company with a good reputation.
I'm very disappointed with Apple.
Unfortunatley they have lost a customer...
This is how I fixed the problem:
Yesterday I bought a new smartphone - the Samsung Galaxy phone uses the Android Market and the Kies program. The phone is as good as if not better than the iPhone. The Kies program runs very smoothly on my computer. Downloading Apps is a breeze. My new phone is about the same size as the iPhone and a tad lighter.
Problem solved!
As a side note - I will now save about $250.00 per year on my new prepaid phone plan with Boost compared to staying with my previous post-paid plan. I also get unlimited standard national calls in Australia plus unlimited texting too! Not bad for $40.00 a month.
While this solution worked for me it may not suit everybody.
Maybe you are looking for
-
Built in webcam doesn't work in Ubuntu
Hi everyone I've just installed a clean Ubuntu 14.04 on my MSI CR620 notebook. So, my built-in webcam is not recognized by Skype (in it's video settings it says "device not found"). Hitting Fn+F6 doesn't affect anything. Any helpful advice would be h
-
Mac Book is it possible to add speakers?
I have a Mac book, the volume is very low, is it possible to add speakers? such as Bose SoundDock Series II Digital Music System Could I have some recommendations if the above dosn't work. Thank you
-
Urgent!! How to delete a row with OrdImage (New)!!!
I got a problem when I attempt to delete a row that contains a Image in a view object: I am using JDeveloper 3.2. And also I use BC4J for my project. I use a web bean to delete a row from a view object: For example, the web bean contain the following
-
Hi, I am doing a lsmw in direct input. Depending if i put the sales org. or not i get this error message: Tax category/ is not defined for country DE When i run the transaction manualy i dont get the error and I am using the same data.
-
"CONnECTION TO AUDIO DEVICE FAILED"
Does anyone know how to stop the error message from popping up, "CONNECTION TO AUDIO DEVICE FAILED" ?