Error -50 when trying to purchase songs from itunes store

When I try to purchase songs from itunes store I get error -50 or the message that their is not internet connectivity (which is not the case).
Any suggestions for a way to fix this?

In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)"

Similar Messages

  • Has anyone heard of error 45054 when trying to purchase music from itunes?

    Has anyone run into error 45054 when trying to purchase music from itunes?

    I had this problem just recently.
    I discovered that the problem was located here: ROOT / Users / Shared  -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
    If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
    Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
    If so, your user account has no permissions, and that means iTunes can't use the folder properly.
    To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
    Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
    Re-lock the folder when you're done.
    Hopefully that will solve it.

  • I get an error message when trying to purchase (-9808) in iTunes store

    I receive the following message when trying to download previously purchased items OR purchase a new item from iTunes:
    We could not complete your iTunes Store reuest. An unkonwn error occurrred (-9808). There was an error in the iTunes Store. Please try again later.
    Anyone else having this issue?

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes Store: "An unknown error occured (-9808)"

  • Getting Error 9812 when trying to buy music from ITunes store

    I want to buy one song from the ITunes Store. I am able to access the song, but when I push the "Buy Song' button, it says "Unable to access Itunes store - an unknown error occurred - 9812". I have tried to fix ITunes through the Control Panel - this did not help. I tried switching ethernet cords - this did not help. I am able to access the internet and receive email so I don't understand why I cannot access the store.

    I had this problem just recently.
    I discovered that the problem was located here: ROOT / Users / Shared  -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
    If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
    Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
    If so, your user account has no permissions, and that means iTunes can't use the folder properly.
    To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
    Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
    Re-lock the folder when you're done.
    Hopefully that will solve it.

  • Unable to purchase songs from itunes store .... ?

    hi ,
    from last few days i am trying to purchase songs from itune store but BUY option in missing .... dun no y ?

    If you've bought them recently, it's not actually an authorization issue; the songs are corrupt. Delete and redownload them if doing so is free in your country.
    (88005)

  • HT201209 im trying to download songs from itunes to my pc, and then download onto my kindle fire and it keeps on giving me a  error msg when trying to download songs on itunes?

    im trying to download songs from itunes to my pc, and then download onto my kindle fire and it keeps on giving me a  error msg when trying to download songs on itunes?

    Sync Session Failed to Start iTouch iOS5: Apple Support Communities
    iphone could not be synced sync session failed to start...: Apple Support Communities
    rissaleui562 wrote:
    it says" the ipod "klarissaipodtouch" could not be synced because the sync session failed to start

  • I'm trying to purchase songs from itunes but nothing is happening after I push the "buy" button. I have credit available but nothing is happening. Do I need to restore or update?

    Trying purchase songs from itunes store but nothiing is happening after I click on the "buy" button. I have credit available ($21.59). Do I need to refresh or update somehow? Not sure what's going on never happened before when purchasing from itunes.

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
    Before that, back up your device, explained here:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    How to back up your data and set up as a new device
    You can check your warranty status here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • I purchased songs from Itunes store and I would like to record a CD to my parents with specific songs but when introduce the cd a message appears that the songs are not in MP3 format, how could I convert them?

    I purchased songs from Itunes store and I would like to record a CD to my parents with specific songs but when introduce the cd a message appears that the songs are not in MP3 format, how could I convert them?

    Hello
    In itunes...preferences you can change the setting to import songs instead of mp4  to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it

  • TS1424 i am trying to purchase something from itunes store and am getting an error has occured (-1202)  try again later

    i am trying to purchase something from itunes store and am getting an error has occured (-1202)  try again later what do i do?

    Check out this thread >  Error -9812 and -1202: Apple Support Communities

  • Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?

    Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?
    I already looked through this: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
    However my itunes does not display the 'library' icon. Some help would be greately appreciated!
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    Hello
    In itunes...preferences you can change the setting to import songs instead of mp4  to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it

  • Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!

    Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!

    Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.

  • Getting error message when trying to play songs from library saying original file could not be found

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    Hello Ceeclass,
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  • Can't open purchased songs from itunes store

    I downloaded songs from itunes store a while back. My laptop crashed and now i have a small ASUS eee pc with a 4gb hard drive. I have windows XP SP1 and cannot upgrade to SP2 (not enough room on my HD). i had to get an older version of itunes that's compatible with SP1. I can see the songs that I purchased but when I click on them it asks for password to authorize, then i enter it and then it says 'this computer is already authorized.' So now, what do I do? Help!!! I want the songs I bought!

    "PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE
    Was your backup copy stolen as well?
    If so, you can try e-mailing itunes support to see if they will make an exception, although they are under no obligation to do so.

  • TS1424 Has anybody received the error message when trying to get to the iTunes store. Error 10054. Please try again later

    Has anyone received the message Error 10054. PLease try again later when trying to connect to the iTunes store?

    Hi Tanya ..
    See:  Specific Conditions & Alert Messages >  iTunes: Advanced iTunes Store troubleshooting

  • When trying to purchase anything from itunes/appstore via clickandbuy safari cannot load last stage page...any solutions?

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    iTunes 9 uses the Safari 4.0.3 interface to access the iTunes Store.
    If you don't have Safari 4.0.3 or higher on your computer, get it here: http://www.apple.com/safari/download/
    Be sure to choose the version for Tiger (OS 10.4.x).
    You can set Safari to accept cookies only from sites you visit (blocking third-party sites and advertisers) in the security tab of Safari preferences.
    BTW: The iPhone 3G requires Mac OS X 10.4.10 or later. Is your forum profile up to date?

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