Error 500 on app update.
I am trying to update an app i bought from itunes for my iphone. I constantly get the message"The update failed Error 500 internal server error" I have turned phone on and off, deleted and redownloaded the app but keep geting the same. Any ideas on how to fix this?
What is your operating system? Try the offline installer
Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
Mac OS: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
P.S. this is a public forum; please do not post your email address or other private data!
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Thank you for the details of the issue you are experiencing when trying to update Pages on my iMac.
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Sign out
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Sign in using an Apple ID
Choose Store > Sign In, or click Sign In in the Quick Links section. The Quick Links section is located in the right part of the window shown when you click Featured, Top Charts, or Categories in the toolbar.
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Office Web Apps 2013 Error 500
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10/20/2014 14:59:37.42 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ aa11c49c-5974-a070-b2c8-1829a3b17e45
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00215742 "aiv3c" aa11c49c-5974-a070-b2c8-1829a3b17e45
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timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) StackTrace: at onetnative.dll: (sig=8299e000-0f80-4b71-8567-479075c2110d|2|onetnative.pdb, offset=28B42) at onetnative.dll: (offset=152A9) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f0011db "15.0.4571.0", c180aef3 "mscorlib", 0400766f "4.0.30319.0", 528fdae1 "fri nov 22 17:29:53 2013", 00005387 "00005387", 00000051 "00000051", b742a024 "serviceactivationexception",
0018c5ce "agmxo" aa11c49c-5974-a070-b2c8-1829a3b17e45
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10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation WOPI ajc39 Unexpected WOPIFrame - Unhandled exception: System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
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IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri endpointAddress, SPUser user,
String applicationContext, DateTime& validTo) at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPWeb web, Guid uniqueId, String proofKeyId, SPUrlZone zone, SPBasePermissions perms, Boolean hasEditLicense, Int64& ttl)
at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPFile file, String proofKeyId, SPUrlZone zone, Int64& ttl) at Microsoft.SharePoint.Utilities.SPWOPIHost.GetWOPITargetInternal(HttpContext httpContext, SPWeb web, Object&
spPrimeObject, SPWOPIAction& requestedAction, SPRegionalSettings spSettings, String& wopiAppUrl, String& wopiFavIconUrl, String& wopiAccessToken, Int64& wopiAccessTokenTtl, String& errorMessageToDisplay, String& redirectUrl)
at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoadHelper(WOPIFrame frame) at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoad(WOPIFrame frame) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation General aat87 Monitorable An error has occurred on the server. aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Micro Trace uls4 Medium Micro Trace Tags: 0 nasq,8 agb9s,16 aib35,11 amcbl,0 e5mc,62 ajc39,1 aat87 aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://sharepoint2013:80/site/subsite/_layouts/15/WopiFrame2.aspx?sourcedoc=/site/subsite/Shared%20Documents/ADP%20Portal%20Registration%20Instructions%20Contractor%20Rev%20061212.docx&action=default)).
Execution Time=108.9893 aa11c49c-5974-a070-b2c8-1829a3b17e45
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