Error (-5000) updating iPad to 5.0.1

Hi,
I was updating my iPad2 from 4.3.5 to 5.0.1, the download was completed and then the following Error appeared:
There was an error doing a security copy of this iPad (-5000). Do you want to continue updating the iPad?
If you continue, you will lose all contents of this iPad.
Attached you can see a screen-shot with the Error in Spanish, because my laptop and my iPad use that language.
Could you please give me any suggestions?
Thanks in advance for your help.
Regards,
Fernando

Hi Tom,
Thank you for your response and suggestion.
Fortunately I got updated my iPad to 5.0.1, but let me tell you a little detail about the process:
As per your suggestion I disabled the firewall and antivirus software temporarily, but when I plugged the iPad to my PC automatically the iTunes is launched and it recognized that an update version is available for the iPad, doing the process following this automatic window did not work properly, because the Error (-5000) appeared again, then I aborted the update.
Finally, because the iTunes was opened, I accessed my iPad from the left pane (below of Devices) and I launched the update process using the "Search for Update" button from the Version section on the right hand, and the process has worked properly.
Thanks again,
Fernando

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