Error -5000 when updating iPad 2 to iOS 5.0.1

Hello,
I often tried to update my iPad 2 to iOS 5 but it doesn't work.
My newest error is -5000.
What does this mean? I'm very upset because I was trying it for months and it's always something different!
Thanks,
Giuliano199

Download another app - any free app will work. See if that helps.

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Error -5000 when updating to IOS 5

When trying to upgrade my Ipad to IOS 5, I get an error (-5000) while the backup is being done. Also it says proceeding with the upgrade will
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You need to tell exactly what is happening. What does the error say?

Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....

Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
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I was updating ipad 2 to ios 5 it downloaded and was updating and update stoped in betweend and right Now when I am restarting my Ipad 2 it is showing i tunes logo and it's also not getting detected in itunes. Please help

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Hi Demo, thank you for your suggestions.
I've tried updating in the following conditions:
1. "Over The Air" at one location;
2. On a Windows computer running the latest version of iTunes at the same location;
3. On Mavericks (10.9.4) running the latest version of iTunes (11.4 (18)) at another location;
4. On Mavericks, latest iTunes over a VPN with a server location in US;
5. On Mavericks, using a 3G connection shared from an iPhone;
6. On Yosemite developer preview with a previous version of iTunes at the same location.
I got the same results in most cases except for an occasional error with code 9; I'll try again in other conditions.
Interestingly enough, I've successfully updated my devices to iOS 7.1.2 and to iOS8 GM without any issues at the same location but, of course, no two conditions are exactly the same

How to update Ipad 2 from IOS 4.3.5 to IOS 5. Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

how to update Ipad 2 from IOS 4.3.5 to IOS 5? Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

I am continually getting error -69 when syncing iPad Air with latest iOS and iTunes versions. Any suggestions?

I am continually getting error -69 when syncing iPad Air with latest iOS and iTunes versions. Any suggestions?

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

HT4972 why am i getting an error -48 when updating to iOS5 on my iPad

why am i getting an error -48 when updating to iOS5 on my iPad and how do I fix it? Apple's suggestion does not work.

I'm sorry but I don't what the error means other than the ipsw file is bad - which is what it says in the article and it usually relates to something in the specific user account.
You did try creating a new user account on the Mac and tried updating that way? You have no security software running on the Mac?
The app that was downloaded using your son's ID should not affect the update to the best of my knowledge.
jparrsies wrote:
On a related question, I would not care so much if i could make a good backup and not have the upgrade overwrite this backup. Once I start the upgrade, iTunes thinks I've never done a successful backup of the iPad and yet I've done at least a dozen over time.
I'm not sure I understand what you mean here by "iTunes thinks I've never done a successful backup". Are you trying to do a manual backup?

HT201210 Keep getting error 9006 when updating iOS system for iPOD and iPHONE and not sure what to do, any solutions

Keep getting error 9006 when updating iOS system for iPOD and iPHONE and not sure what to do, any solutions?

Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, and 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Errors related to downgrading iOS

Error -5000 when updating iPad 2 to iOS 5.0.1

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