Error -5000 will result in loss of all content?
I'm trying to upgrade my iPad to the iOS5. I get an error -5000 that says if I continue it will result in loss of all content.
How do I get around this?
Back up your iPad first, then upgrade. You can restore all your apps and data after it updates!
Similar Messages
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I need to upgrade from version 4.2.10 to 5.1.1. When I try, I get the following error message: An error occurred while backing up this iPhone (-37). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone.
How can I upgrade?This writeup says you have a security issue. http://support.apple.com/kb/TS3694
Try following the troubleshooting steps under error 37.
Good luck. -
how can I upgrade without losing all contents?
The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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Any idea what I should do as I would like to update my iPhone but do not want to lose all my content on my iPhone.
Using iPhone 4.
Thank you.
Appreciated much for any advice given.The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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an error occured while trying to update i tunes version 500...it read an error occured while backing up the ipad (-5000)would you like to continue..to contunue will result in loss of all contents on ipad...i don't want that to happen....my first time doing any of this....
am i replying to myself.......this is confusing.....where is my answer?
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i'm trying to install iOS 5.0 but getting message that my computer does not have enough space to backup my iPad and continuing will result in loss of all media on iPad. an option seemed to be backing up on iCloud, but i think you have to have iOS 5.0 to install iCloud.
how do i install iOS 5.0 without losing anything on my iPad?If you really do not have enough space on your HDD for a backup of your iPad, you do not have enough space at all. Free up at least 15% of your HDD, in any case more than 0.8GB for the iPad update.
Make backups on an external disk.
After freeing up enough space, try again. -
Error -37 when backing up. Continuing will result in loss of data on ipad2.
Error -37 when trying to backup from PC to Ipad2 (or vice versa). Continuing will result in loss of all data on the ipad2.
Disable your security software and try again.
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I am trying to update my iPhone to 5.1 and a window comes up saying: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone." Any help out there? Thanks.
continue to updatae your phone.
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I received this error message while trying to update my iPad2 to iOS 5. "An error occurred while backing up the iPad (-5000). Would you like to continuet o update this iPad? Continuing will result in the loss of all contents on this iPad." I clicked Cancel. What do I do now???
continue to updatae your phone.
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I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step
continue to updatae your phone.
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I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?
Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes -
I have an iPad (original). I cannot complete the update to iOS 5. It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad." What can I do?
Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.
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HT201274 how much it will take if I erase all content and settings?
how much it will take if I erase all content and settings?
Welcome to the Apple Support Communities
It will take some seconds only to erase the content of the iPhone. Then, you will have to set up your device again -
Trying to update the software on my iphone 4. It stops and says, "An error occurred while backing up this iphone. -43. Would you like to continue? Continuing will result in the loss of content..." What should I do?
The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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HT201274 What exactly will happened if I reset all content and settings
I upgraded this phone from someone else's old account bc I had info in their account I needed. Now I'm restricted from doing a lot of things because they're old passwords are still in the system how can I erase there're old IDs and passwords and change them to my own without losing all my contact information?
If you erase all content and settings it will wipe the phone and there will be nothing on it. If you want to change Apple IDs:
For purchases, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with your ID
For iMessage, go to Settings>Messages>Receive At, tap the ID at the top, sign out, sign back in with your ID
For FaceTime, go to Settings>FaceTime, tap the ID, sign out, sign back in with your ID
For iCloud, go to Settings>iCloud, scroll to the bottom and tap Delete Account. Then set up a new iCloud account on the phone with your Apple ID.
For mail accounts, go to Settings>Mail,Contacts,Calendars, tap each account, scroll to the bottom and tap Delete Account. Then set up your own.
That should about do it. Note: for app updates, if there are apps on the phone that were purchased with his ID you will need to delete these from the phone and from your iTunes library (if there) in order to not be prompted for the password for his ID. (Apps are permanently tied to the Apple ID used to purchase them.)
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