Error 5002 when I try to buy new music

I recently pre-ordered a song on the iTunes Store for iPhone 5, but when it was reappeared early the song came up as purchased on the store but not into personal purchases. When I logged onto my PC it recognised I needed to download it but kept coming up with error 5002? Does anyone know what I can do?

Hi there Bethany2603,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
-Griff W.

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