Error 5002 while entering code for Peter Pan

I cannot enter the code for my Peter Pan Digital Copy. when I enter it in and click "Redeem", an error code pops up saying I cannot connect to itunes with error code 5002.

I am having the same problem.  I cannot purchase or update from itunes either.  I just installed the latest software update OSX 10.8.2 prior to trying.  Also tried to access itunes from other devices and none are working.

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    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="09:30:12.625+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsremovablemedia.cpp:322">
    <![LOG[Spawned thread 1200 to download policy.]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmediawelcomepage.cpp:405">
    <![LOG[Entering TSMediaWizardControl::GetPolicy.]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1200" file="tsmediawizardcontrol.cpp:527">
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    date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="environmentscope.cpp:263">
    <![LOG[Environment scope successfully created: Global\{51A016B6-F0DE-4752-B97C-54E6F386A912}]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200"
    file="environmentscope.cpp:623">
    <![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00420041003300410033003900300030002D0043004100360044002D0034006100630031002D0038004300320038002D003500300037003300410046004300320032004200300033007D00']LOG]!><time="09:30:12.649+480"
    date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="environmentscope.cpp:263">
    <![LOG[Environment scope successfully created: Global\{BA3A3900-CA6D-4ac1-8C28-5073AFC22B03}]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200"
    file="environmentscope.cpp:623">
    <![LOG[Setting LogMaxSize to 1000000]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:555">
    <![LOG[Setting LogMaxHistory to 1]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:556">
    <![LOG[Setting LogLevel to 0]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:557">
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    <![LOG[Setting _SMSTSIISSSLState TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSLaunchMode TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSMediaPFX TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSPublicRootKey TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSRootCACerts TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteCode TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteSigningCertificate TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSUseFirstCert TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSx64UnknownMachineGUID TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSx86UnknownMachineGUID TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Root CA Public Certs=3082037C30820264A00302010202103AB236E7EC0B619F4375F21CB1D3737C300D06092A864886F70D0101050500304631153013060A0992268993F22C64011916056C6F63616C31193017060A0992268993F22C640119160953744A6F7365706873311230100603550403130953544A4F50544C4931301E170D3131303130333232313132395A170D3136303130333232323132375A304631153013060A0992268993F22C64011916056C6F63616C31193017060A0992268993F22C640119160953744A6F7365706873311230100603550403130953544A4F50544C493130820122300D06092A864886F70D01010105000382010F003082010A0282010100C494DD769F2EFD6326DAEEE78D984484230C866E96493B54AC80322D78739C175153F050CC7A044855266075996618FC3EB04E7E472A8E1E9AF5BD8EB2736CF04B7EED975CBDF74656896E387DF32F445DA4B67EE1EB7D4A20FCD7C90257DF8BC0050D7704D53E1F269BE63828BE53897351C5120B84D6BD20F7AE695A80EE0DA4A64A7BAD696106C03E345DBF38CBEBE071D742859B25F41A8A87A4932C9254BB2EE372D71821A2965AAA5DB825DAC2CAF46CF989658C28ADD1E1A499225E2320095B91D9D38C4406E9AF6A8B6206902088D7C4ACA2EC6B62DF6FD04546E166449269BF6B0CA6984E09A2EDDDE4B8A841A2FC47B38D264DB6C42F0798E4CC090203010001A3663064301306092B060104018237140204061E0400430041300B0603551D0F040403020186300F0603551D130101FF040530030101FF301D0603551D0E04160414DF37636BE793EA17208BD2D266A2E2147072235C301006092B06010401823715010403020100300D06092A864886F70D01010505000382010100A13033E2B66CF2F5F291BDECE3AAF5517A3EC33F426BC1825F0398AFFA1FB3DB653591573866EE3D604DB816EA4D9205F4CD923150B26AED0FF73EFD639A3EB20DE46DE3905D448CB5465E2FCB52F212F68A3D2CFBB52FAB6A8CA76CE202A8588745BC60A652C4361E54D5B6F08066915FE7193F8E8505AED5BC39D60F0E6B2D583EF167798A9F76CB14C36012A2D3AD9D652C8A1B3FA52BBC6FA0CEA422006AF7EDA855A879276DC6D2A6326045DB0398A38A73CA5AB7BDF338E39989A164252D03664F03A24D9EB5494B5B6E24B901CC61D85824B94A8D2F640F06213612DEBBFC2B7C70801A637CEBE3B3A2A1F829F9EDB70D3504A578DFBECB978CA0A366]LOG]!><time="09:30:12.665+480"
    date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:615">
    <![LOG[Importing certificates to root store]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="utils.cpp:5349">
    <![LOG[Added certificate to store or replaced matching certificate in store.]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="utils.cpp:5405">
    <![LOG[Support Unknown Machines: 0]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:632">
    <![LOG[Custom hook from X:\\TSConfig.INI is ]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:675">
    <![LOG[No hook is found to be executed before downloading policy]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:699">
    <![LOG[Authenticator from the environment is empty.]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:838">
    <![LOG[Need to create Authenticator Info using PFX]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:850">
    <![LOG[*ppCertContext, HRESULT=80092004 (e:\nts_sccm_release\sms\framework\osdmessaging\libcrypt.cpp,1518)]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0"
    thread="1200" file="libcrypt.cpp:1518">
    <![LOG[Out of 2 certs, there is none that has valid keys.]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="3" thread="1200" file="libcrypt.cpp:1518">
    <![LOG[CreateCertificateContextFromPfx (pbEncodedCert, dwEncodedCertSize, psPfxPassword, pCertStore, ppCertContext, szOID), HRESULT=80092004 (e:\nts_sccm_release\sms\framework\osdmessaging\libcrypt.cpp,1623)]LOG]!><time="09:30:12.812+480"
    date="02-11-2014" component="TSPxe" context="" type="0" thread="1200" file="libcrypt.cpp:1623">
    <![LOG[CCM::SMSMessaging::CreateCertificateContextFromPfx(sMediaPfx, sMediaGuid, &hCertStore, &pClientCertContext), HRESULT=80092004 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,852)]LOG]!><time="09:30:12.812+480"
    date="02-11-2014" component="TSPxe" context="" type="0" thread="1200" file="tsmediawizardcontrol.cpp:852">
    <![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1200" file="tsmediawizardcontrol.cpp:1419">
    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80092004 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303)]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe"
    context="" type="0" thread="1200" file="tsmediawelcomepage.cpp:303">
    <![LOG[Setting wizard error: An error occurred while retrieving policy for this computer  (0x80092004). For more information, contact your system administrator or helpdesk operator.]LOG]!><time="09:30:12.812+480" date="02-11-2014"
    component="TSPxe" context="" type="0" thread="1164" file="tsmediawizardcontrol.cpp:1588">
    <![LOG[WelcomePage::OnWizardNext()]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediawelcomepage.cpp:340">
    <![LOG[Skipping Confirmation Page.]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediaconfirmationpage.cpp:170">
    <![LOG[Skipping Task Sequence Selection Page.]LOG]!><time="09:30:12.828+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediataskselectionpage.cpp:118">
    <![LOG[Skipping Variables Selection Page.]LOG]!><time="09:30:12.828+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediavariablesselectionpage.cpp:155">
    <![LOG[Skipping Resolve Progress Page.]LOG]!><time="09:30:12.828+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediaresolveprogresspage.cpp:96">
    <![LOG[Activating Finish Page.]LOG]!><time="09:30:12.828+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediafinishpage.cpp:107">
    <![LOG[Initializing the countdown timer.]LOG]!><time="09:30:12.828+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediafinishpage.cpp:197">
    <![LOG[Loading bitmap]LOG]!><time="09:30:12.828+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1271">
    <![LOG[Executing command line: X:\WINDOWS\system32\cmd.exe /k]LOG]!><time="09:30:13.973+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="bootshell.cpp:860">
    <![LOG[The command completed successfully.]LOG]!><time="09:30:13.973+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="bootshell.cpp:942">
    <![LOG[Successfully launched command shell.]LOG]!><time="09:30:13.973+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="bootshell.cpp:432">
    <![LOG[Suspending the countdown timer.]LOG]!><time="09:30:15.829+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediafinishpage.cpp:384">
    <![LOG[Exiting task sequence wizard.]LOG]!><time="09:30:17.065+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmediawizardcontrol.cpp:2388">
    <![LOG[Exiting with return code 0x00000000]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1238">
    <![LOG[Execution complete.]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:693">
    <![LOG[hMap != 0, HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentscope.cpp,493)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="0"
    thread="756" file="environmentscope.cpp:493">
    <![LOG[m_pGlobalScope->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,335)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="0"
    thread="756" file="environmentlib.cpp:335">
    <![LOG[this->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,553)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="0"
    thread="756" file="environmentlib.cpp:553">
    <![LOG[::RegOpenKeyExW (HKEY_LOCAL_MACHINE, sKey.c_str(), 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,809)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell"
    context="" type="0" thread="756" file="utils.cpp:809">
    <![LOG[RegOpenKeyExW is unsuccessful for Software\Microsoft\SMS\Task Sequence]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="2" thread="756"
    file="utils.cpp:809">
    <![LOG[GetTsRegValue() is unsuccessful. 0x80070002.]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="2" thread="756" file="utils.cpp:842">
    <![LOG[End program: ]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:725">
    <![LOG[Finalizing logging from process 748]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1741">
    <![LOG[Finalizing logs to root of first available drive]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1583">
    <![LOG[LOGGING: Setting log directory to "D:\SMSTSLog".]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1808">
    I am stumped with this issue. As I said, this is new to me, but I have so far been able to set it all up to a working state, up until this SQL issue occurred.
    I look forward to your responses.
    Cheers,
    Kyle.

    Untick the "Use PKI Client Certificate when available" in the Site Properties. I would create a self-signed certificate for the DP. Don't forget to Update DP for all your boot images when you are finished.
    Gerry Hampson | Blog:
    www.gerryhampsoncm.blogspot.ie | LinkedIn:
    Gerry Hampson | Twitter:
    @gerryhampson

  • Failed to Run Task Sequence (error ocurred while retrieving policy for the computer)

    Hi, all of sudden we're getting an issue with SCCM when attempting to deploy an image we get a Failed to Run Task Sequence. Used to work previously, now suddenly it isn't working for any.
    Full error:
    Failed to Run Task Sequence
    An Error occurred while retrieving policy for this computer (0x8009310B). For more information....
    Log:
    Reading Policy Body. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Parsing Policy Body. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Downloading policy body EAB200A4-EAB00066-6F6BCC28. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Preparing Policy Body Request. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
        Setting transport. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
        Setting policy location = ttp://<mp>/SMS_MP/.sms_pol?EAB200A4-EAB00066-6F6BCC28.11_00. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Executing Policy Body Request. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    CLibSMSMessageWinHttpTransport::Send: URL: servername.bla.com.au:80  GET /SMS_MP/.sms_pol?EAB200A4-EAB00066-6F6BCC28.11_00 TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Error. Status code 404 returned TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Found a secure policy. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Trying to decode policy. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    CryptDecryptMessage ( &DecryptParams, pbEncrypted, nEncryptedSize, 0, &nPlainSize, 0 ), HRESULT=8009310b (e:\nts_sccm_release\sms\framework\smscrypt\windes.cpp,339) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Decoding in non ssl mode failed. Checking if decoding was really needed. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Failed to verify a properly formed XML. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    oPolicy.RequestPolicy((GetPolicyFlags() & POLICY_SECURE) != 0, (GetPolicyFlags() & POLICY_COMPRESS) != 0), HRESULT=8009310b (e:\nts_sccm_release\sms\framework\tscore\tspolicy.cpp,2067) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Failed to download policy EAB200A4-EAB00066-6F6BCC28 (Code 0x8009310b). TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    (*iTSPolicyAssignment)->GetObjects(pszClassName, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\framework\tscore\tspolicy.cpp,1224) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    m_pPolicyManager->GetObjects( TS::Policy::TaskSequence::GetClassNameW(), TS::Policy::TaskSequence::GetPolicyCategory(), TS::Policy::TSPolicyAssignment::POLICY_TS_FOR_CD_AND_PXE, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1205) TSPxe 16/01/2015
    2:54:40 PM 1176 (0x0498)
    Exiting TSMediaWizardControl::GetPolicy. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Setting wizard error: An error occurred while retrieving policy for this computer  (0x8009310B). For more information, contact your system administrator or helpdesk operator. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    WelcomePage::OnWizardNext() TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Confirmation Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Task Sequence Selection Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Variables Selection Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Resolve Progress Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Activating Finish Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Initializing the countdown timer. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Loading bitmap TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Suspending the countdown timer. TSPxe 16/01/2015 2:54:49 PM 1124 (0x0464)
    Exiting task sequence wizard. TSPxe 16/01/2015 2:54:51 PM 1124 (0x0464)
    Exiting with return code 0x00000000 TSPxe 16/01/2015 2:54:51 PM 1124 (0x0464)
    Execution complete. TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    hMap != 0, HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentscope.cpp,515) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    m_pGlobalScope->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,337) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    this->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,549) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    ::RegOpenKeyExW (HKEY_LOCAL_MACHINE, c_szSMSTSKey, 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,258) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    RegOpenKeyExW failed for Software\Microsoft\SMS\Task Sequence TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    GetTsRegValue() failed. 0x80070002. TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    End program:  TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Finalizing logging from process 840 TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Finalizing logs to root of first available drive TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Successfully finalized logs to C:\SMSTSLog TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Cleaning up task sequencing logging configuration. TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)

    CLibSMSMessageWinHttpTransport::Send: URL: servername.bla.com.au:80  GET /SMS_MP/.sms_pol?EAB200A4-EAB00066-6F6BCC28.11_00 TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Error. Status code 404 returned TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    6 (0x0358)
    Is the management point still working? Examine mpcontrol.log. Do mplist and mpcert work?
    Torsten Meringer | http://www.mssccmfaq.de

  • Error occurred while retrieving policy for this computer (0x8009310b)

    Hey I was wondering if someone could help me out. I applied the CU3 to SCCM SP1 CU2 and since then I'm having issues with OSD I keep getting the error..
    Error occurred while retrieving policy for this computer (0x8009310b)
    here is the log files..
    Retrieving Policy Assignments: TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {4bf8faa2-5d00-4a90-b9e5-383b0871efb0}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {cc26aff9-ab59-4984-a3ac-f008380f048f}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {f08e9723-d51a-416d-82ff-d2f1d6fcfc58}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {50feec00-f6cf-4805-97ab-5a228fdd873a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {0acbe4de-ab99-472b-8d7a-de75bc10e6d1}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2ccc1bec-7f9c-48bd-b94f-262ffa9711af}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {8ffdf237-4b86-41e7-ad68-a80ca1ddbe99}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {69456004-d3af-4f66-b425-8bb09d98a6a1}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2fd8694e-bec7-41a6-ab25-fb8f0a275489}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {f032b175-e84a-4a4b-b2e5-3e804b66a528}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {e37f6b90-a1ff-4ce1-849d-936c8be4fc2b}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {c54e27c2-233b-454d-a277-8514b5e0ae8d}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {926ae109-a321-4826-90a9-577f565225a3}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a9516dcf-f248-46af-b051-0367a0134e65}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {509b6c13-4fd3-443e-98c7-4703a9fb338c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {050b9a4e-0776-439d-8d7c-e54cca9091f3}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {5b8d7b35-86f7-42b6-945f-faa62701421c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {1fd389bc-2825-4e6a-a8fe-c3e50150818b}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {76aa3bc7-1c40-4415-b533-8b20c914afe0}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a5eaed00-afb8-48ab-b030-e7809f0dd432}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {10054616-84aa-4f21-8b74-f6ae6142b794}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a16430b4-b87c-4450-862d-3ee632df4db9}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {211060af-cae0-41a2-847c-ce08245d5900}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {ba947774-81a4-4ebf-a86d-1f05a7c5bc9a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2ad8b520-3701-4a07-ba92-09c25c9ee970}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {8ff1fc52-f1aa-44de-ab31-7fc3f7ed7266}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {279361f7-9750-473a-9ca9-f82b5b19f047}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a64b913a-2318-4f57-b223-6af3b82bac3a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {6a762475-f76c-4b91-bb00-3550fec86c4c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {09c0bb21-01c0-41eb-a39e-5d8274ed2b99}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {730b6fe3-103a-4f65-866a-36eab232610e}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {d500add8-54c9-4c9f-a08f-9a84715d5ea8}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {cd900a7b-8469-4b35-93ba-d0d15c37b689}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment B0120000-B0100004-3B5BFFE2. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment SRC10000. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {947a63da-65e5-41bc-8a3c-1ee201618fbd}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {SMS000US}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment B0120059-B01000AD-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100003-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100005-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100022-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Successfully read 41 policy assignments. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Downloading policy body B0120059-B01000AD-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Preparing Policy Body Request. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting transport. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting policy location = http://<mp>/SMS_MP/.sms_pol?B0120059-B01000AD-6F6BCC28.1_00. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Executing Policy Body Request. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    CLibSMSMessageWinHttpTransport::Send: URL: MZINFCCMPRD01.brownell.local:80 GET /SMS_MP/.sms_pol?B0120059-B01000AD-6F6BCC28.1_00 TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Error. Status code 404 returned TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Found a secure policy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Trying to decode policy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    CryptDecryptMessage ( &DecryptParams, pbEncrypted, nEncryptedSize, 0, &nPlainSize, 0 ), HRESULT=8009310b (e:\qfe\nts\sms\framework\smscrypt\windes.cpp,339) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Decoding in non ssl mode failed. Checking if decoding was really needed. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Failed to verify a properly formed XML. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    oPolicy.RequestPolicy((GetPolicyFlags() & POLICY_SECURE) != 0, (GetPolicyFlags() & POLICY_COMPRESS) != 0), HRESULT=8009310b (e:\qfe\nts\sms\framework\tscore\tspolicy.cpp,2067) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Failed to download policy B0120059-B01000AD-6F6BCC28 (Code 0x8009310b). TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    (*iTSPolicyAssignment)->GetObjects(pszClassName, aTSPolicyObjectArray ), HRESULT=8009310b (e:\qfe\nts\sms\framework\tscore\tspolicy.cpp,1224) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    m_pPolicyManager->GetObjects( TS::Policy::TaskSequence::GetClassNameW(), TS::Policy::TaskSequence::GetPolicyCategory(), TS::Policy::TSPolicyAssignment::POLICY_TS_FOR_CD_AND_PXE, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1205) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Exiting TSMediaWizardControl::GetPolicy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting wizard error: An error occurred while retrieving policy for this computer (0x8009310B). For more information, contact your system administrator or helpdesk operator. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    WelcomePage::OnWizardNext() TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Confirmation Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Task Sequence Selection Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Variables Selection Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Resolve Progress Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Activating Finish Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Initializing the countdown timer. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Loading bitmap TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Executing command line: X:\WINDOWS\system32\cmd.exe /k TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    The command completed successfully. TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    Successfully launched command shell. TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    What I've done for troubleshooting tips so far.
    Deleted the Machines I'm trying to image
    Re-created all the Task sequences
    Disabled PXE, rebooted the machine and after 45minutes enabled PXE again.
    I've checked the certificates its all unblocked.
    is there anything?

    Hopefully this other thread helps you:
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/631086ac-3b59-4437-a6af-0f1a834edcc2/problems-with-pxe-booted-pe-environment?forum=configmgrosd
    The marked answer in this thread is saying check the certificates? Would this be under Administration ->Security-> Certificates? I haven't tried re-installing the MP yet I'll give it a shot

  • An error occurred while retrieving policy for this computer (0x80070057).

    Folks,
    I'm getting the following error just as the Task Sequence stage is about to begin.
    Failed to run Task Sequence
    An error occurred while retrieving policy for this computer  (0x80070057). For more information, please contact your system administrator or helpdesk operator. TSPxe 28/07/2011 14:16:23 1316 (0x0524)
    This an extract from my smsts.log file.
    <![LOG[Hardware ID: 2:86B07763A112416892822220E672F3730B883A12]LOG]!><time="14:16:23.478+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="tspolicy.cpp:347">
    <![LOG[Preparing the Client DDR Message]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:399">
    <![LOG[Sending the Client DDR message.]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:493">
    <![LOG[Sending Report]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="libsmsmessaging.cpp:5795">
    <![LOG[<Report><ReportHeader><Identification><Machine><ClientInstalled>0</ClientInstalled><ClientType>1</ClientType><Unknown>1</Unknown><ClientID>GUID:76ee644d-dc21-430e-ad60-077b15a03312</ClientID><ClientVersion>4.00.0000.0000</ClientVersion><NetBIOSName>Unknown</NetBIOSName><CodePage>437</CodePage><SystemDefaultLCID>1033</SystemDefaultLCID></Machine></Identification><ReportDetails><ReportContent>Inventory
    Data</ReportContent><ReportType>Full</ReportType><Date>20110728131623.000000+000</Date><Version>1.0</Version><Format>1.1</Format></ReportDetails><InventoryAction ActionType="Predefined"><InventoryActionID>{00000000-0000-0000-0000-000000000003}</InventoryActionID><Description>Discovery</Description><InventoryActionLastUpdateTime>20110728131623.000000+000</InventoryActionLastUpdateTime></InventoryAction>
     </ReportHeader>
     <ReportBody><Instance ParentClass="CCM_ClientIdentificationInformation" Class="CCM_ClientIdentificationInformation" Namespace="root\ccm" Content="New"><CCM_ClientIdentificationInformation><HardwareID1>2:86B07763A112416892822220E672F3730B883A12</HardwareID1></CCM_ClientIdentificationInformation></Instance><Instance
    ParentClass="Win32_NetworkAdapterConfiguration" Class="Win32_NetworkAdapterConfiguration" Namespace="root\cimv2" Content="New"><Win32_NetworkAdapterConfiguration><MACAddress>F4:CE:46:AD:27:F8</MACAddress></Win32_NetworkAdapterConfiguration></Instance><Instance
    ParentClass="Win32_ComputerSystemProduct" Class="Win32_ComputerSystemProduct" Namespace="root\cimv2" Content="New"><Win32_ComputerSystemProduct><UUID>FA9C8185-E90C-11DE-A736-A09247038025</UUID></Win32_ComputerSystemProduct></Instance></ReportBody>
    </Report>
    ]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="libsmsmessaging.cpp:5796">
    <![LOG[pCertContext, HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,815)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:815">
    <![LOG[CreateAuthHeaderParts( m_sClientID, pCert, sClientIdSignature, sTimestamp, sTimestampSignature), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,1770)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe"
    context="" type="0" thread="1360" file="libsmsmessaging.cpp:1770">
    <![LOG[Send (pReply, nReplySize), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,2052)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:2052">
    <![LOG[failed to send the request]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="libsmsmessaging.cpp:2052">
    <![LOG[DoRequest (sReply, false), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,5842)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:5842">
    <![LOG[SendReport (L"mp:[http]MP_DdrEndpoint", L"MP_DdrEndpoint", L"{00000000-0000-0000-0000-000000000003}", 0, true, sReportBody.c_str()), HRESULT=80070057
    (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,6236)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:6236">
    <![LOG[oClientDDR.SendDDR(), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,494)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:494">
    <![LOG[Failed to send DDR (0x80070057)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="tspolicy.cpp:494">
    <![LOG[SendDDR (&m_oHttpTransport, m_sSiteCode.c_str(), sMediaGuid.c_str(), m_sClientIdentity), HRESULT=80070057
    (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,845)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:845">
    <![LOG[failed to send the DDR (0x80070057)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="tspolicy.cpp:845">
    <![LOG[m_pPolicyManager->init( sMP, ulMpPort, sSiteCode, lstrcmpW(sUseSSL.c_str(),L"true")==0, lstrcmpW(sUseCRL.c_str(),L"true")==0, L"", sMediaPfx, sMediaGuid, sEnterpriseCert, sServerCerts, sSiteSigningCert, sAuthenticator), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,941)]LOG]!><time="14:16:23.509+-60"
    date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tsmediawizardcontrol.cpp:941">
    <![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tsmediawizardcontrol.cpp:1108">
    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,280)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0"
    thread="1360" file="tsmediawelcomepage.cpp:280">
    <![LOG[Setting wizard error: An error occurred while retrieving policy for this computer  (0x80070057). For more information, please contact your system administrator or helpdesk operator.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe"
    context="" type="0" thread="1316" file="tsmediawizardcontrol.cpp:1233">
    <![LOG[WelcomePage::OnWizardNext()]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediawelcomepage.cpp:314">
    <![LOG[Skipping Confirmation Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediaconfirmationpage.cpp:169">
    <![LOG[Skipping Task Sequence Selection Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediataskselectionpage.cpp:118">
    <![LOG[Skipping Variables Selection Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediavariablesselectionpage.cpp:155">
    <![LOG[Skipping Resolve Progress Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediaresolveprogresspage.cpp:96">
    <![LOG[Activating Finish Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediafinishpage.cpp:106">
    The client is able to connect with IIS on my proxy MP (IIS log extract below).
    2011-07-28 14:18:10 172.26.75.162 CCM_POST /ccm_system/request - 80 - 172.27.102.40 OSD+Client 200 0 0 31
    2011-07-28 14:18:10 172.26.75.162 CCM_POST /ccm_system/request - 80 - 172.27.102.40 OSD+Client 200 0 0 234
    I would appreciate any assitance you guys can offer on this.
    Micmaher

    Hi!  I know this is old stuff but happened to me today!  so I post my fix here in case anyone gets the same error:
    PXE boots, but after you enter the password
    to get the list of task sequences, you get this error and the PC reboots:
    "80070057 pxe error retrieving policy" or something similar.
    If you press F8, you can see the log in X:\Windows\Temp\SMSTsLog.
     If you read the log, you will find the error as:
    “failed to send ddr”.
    This has to do with PXE Certificate.  In this case,
    the certificate was expired, so I had to change the date of expiration.  This is done in the properties of the PXE service point at the SCCM Server.
    Regards,
    Jose Angel Rivera
    Awesome, this worked for me. Thanks a bunch!

  • An error occurred while retrieving policy for this computer 0x80072F78

    SCCM 2007 SP2 MIXED MODE
    OSD task sequence fails in client machines belongs to a particular MP with error
    "An error occurred while retrieving policy for this computer 0x80072F78'
    when checked MPctrl.log.....don't see anything as problem, below is the log entry
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 1/13/2015 12:41:27 PM 174452 (0x2A974)
    Beginning periodic tasks. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    RetryWINSOperationIfNecessary: No need to retry. Returning. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    RetryDNSPublishingIfNecessary: No need to retry. Returning. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    Completed periodic tasks. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    Call to HttpSendRequestSync succeeded for port 80 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:27 PM 174452 (0x2A974)
    Http test request succeeded. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:27 PM 174452 (0x2A974)
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:27 PM 174452 (0x2A974)

    Hi,
    Thank you for the reply, have fixed the issue, the client machine which was getting policy from proxy MP was failing and when checked the proxy MP there was no issue however the issue was with the main MP in primary server, Primary server ran out of
    memory(RAM memory was fully utilized) due to which
    IIS was refused connections request and MP was throwing error:
    Call to HttpSendRequestSync failed for port 80 with an error code.
    Http test request failed, error code is 12030
    For this server we had to increase RAM size but we couldn't hence just as workaround just rebooted the server :), now able to complete the OSD TS....

  • An error occurred while exporting code metrics

    In the function of Calculate Code Metrics for Solution,
    a error occurred when I click "Open List in Microsoft Excel" then show a dialog that "An error occurred while exporting code metrics" 
    But the code metrics result is calculated correctly
    It can open correctly a few day ago

    Hi happybai,
    Which VS version did you use? I test it in my VS2013 version, it works well.
    If you test the same project in other VS machine, how about the result? If it works well in other VS machine, we could make sure that it is not your project issue. Maybe you could create a simple app, test it again.
    If all projects have the same issue, I doubt that it is your VS IDE issue.
    Please make sure that you install the latest update package for your VS, like sp1 for VS2010, update 4 for VS2013 or other, of course, you would think about your current VS version.
    Please also make sure that it is not your Excel issue, for example, please make sure that you could open an excel file in your windows.
    You'd better run your VS in safe mode to make sure that it is not the VS add-ins or extension tools' issue.
    https://msdn.microsoft.com/en-us/library/ms241278.aspx
    Anyway, we need to make sure that whether it is the project or the VS IDE issue or others firstly.
    Best Regards,
    Jack
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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  • When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?

    When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?
    Am sick of going back and forth with what has turned out to be worthless customer support. Have sent them so much info and pictures, no help. All they do is send me links for instructions on how to redeem the codes. I know how to redeem, I have redeemed at least 50 codes. To them I am obviously an idiot though. To me it seems to be a problem on their end, but can't get an answer from them on why it is telling me code redemption is unavailable. Please help! Anybody!

    Confirming my suspicions with every passing hour. Support on this forum is non-existent like the support from Apple support. But, you got my money now... why would you care?

  • 10.8.2 update: can't install "error occurred while evaluating Javascript for the package"

    Greetings All-
    I'm trying to update from 10.8.1 to 10.8.2 on my Macbook Air. When I downloaded the .dmg from Apple and ran it, I got the following error:
    "OS X Update Can't be installed on this disk. An error occurred while evaluating JavaScript for the package."
    So far, I've done the following, all to no avail:
    (1) Updated Java to v7 per Java's website, no change
    (2) Downloaded the 10.8.2 combo update, no change
    (3) Found Apple's OS X Java update (which is still at v6)- get an error at install that "the contents of the disk can't be changed"
    (4) Restarted at each step
    Does anyone have any suggestions or ideas?
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