Error 502 for Album purchases?

Hey all,
Was able to buy a single track just fine today but when it comes to getting the new Lo-Fantasy album I keep getting "error 5002" and I'm getting pretty steamed. All of the answers I have seen so far tell me to remove my credit card info and such. Why can't Apple fix it? I can see this potentially getting messed up by them and I don't want to pay them anything else at the moment.

Hello Unimpressedwapps,
I found another discussion about that error message where it looks like the person solved their issue by following these steps:
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account.
Change your country if necessary
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
via: iTunes Store Error message 5002
https://discussions.apple.com/thread/4852016
Cheers,
Allen

Similar Messages

  • Regarding Error Message for the purchase order

    Hello SRM Experts,
    The Status of the purchase order is Archived and PO is not transferred to the backened system.  I ran the transaction bbp_pd_po_transfer_exec in P36 and check the error message in T-Code RZ20, i get the following error in RZ20 for the PO as:
    1.  Error reading the export data for EXEC of purchase order
    2.   and in P36 system, when i press F5, popup message appears - Error while reading PO in backened system. Inform System administrator.
    I want to know, why this problem appears and how to resolve this issue ?
    Thanks in Advance,
    Regards,
    B.Satyanarayan Reddy

    Hello,
    I checked in the bbp_pd and there also i got the popup message as Error while reading PO in backened system. Inform System Administrator.
    I also checked with the backened team, everything seems to be fine there.
    The thing is that PO is not transferred to the backened system since 13.02.2008 to till date and it stuck up in the EB system.
    Kindly let me know, why this problem occurs and what should i do to resolve the issue.
    Thanks in advance,
    Regards,
    B.Satyanarayan Reddy

  • ITunes Match Error - ineligeable for album track

    iTunes Match has worked well for c1560 of 1680 tracks in my library.  However, several were shown as 'waiting iMatch response'.  Most have been resolved by individually selecting the track, right click and 'add to iCloud'.  Strangely before completion several started to return 'ineligeable' for no apparent reason.  A great example is a track from a re-mastered Dire Straits album originally purchased from iTunes - all other tracks are shown in the iCloud except one.  On playing the track and requesting 'Add to iCloud' the response is to show status as 'ineligeable', why?  Any ideas on how to remedy much appreciated.

    Not a solution but ... just for this track, I've purchased it a second time from iTunes Store - it downloaded without the usual prompt that 'you already have this track' - it was immediately shown as in iCloud.  On selecting the original track once again and repeating the steps above it was readily accepted.
    It does look like the iMatch service is in need of serious testing since the track here is clearly eligeable as but one in the album where all others have successfully made it to the cloud.
    My original question stands since there are several more tracks, all purchased originally from iTunes that still show as ineligeable, why?  Ideas on how to remedy very mcuh appreciated.

  • Sale price refund for album purchase?

    I just bought an album for $11.99 on Sunday. Today, Tuesday, it went on sale for $6.99.  Can I be refunded for the difference?

    No, you pay the price as it was at the time of buying, you don't get a refund if it subsequently goes down in price (similarly you won't have to pay more if becomes more expensive in the future).

  • ITunes Get Artwork:  "Artwork for [album name] cannot be found.  You do not have permission to access the requested resource."

    I just installed iTunes 10.5 (latest version as of 11 Jan 2012), onto a computer running Windows 7 Ultimate x64.  I loaded my music library into it, it compiled the list and separated them by album.  But even though I'd assigned most of the albums artwork through my Zune management software (a Microsoft product), almost none of them populated into iTunes.  So I went through and started asking the software to try to find album artwork where possible.
    I did this a few times album by album, then I decided to select multiple albums and see what happened.  No problems.  Then I selected all of the albums I had--about 600 in all--and asked it to get artwork.  It seemed to process for a bit, then came back with the error, "Artwork for [album name] could not be located.  You do not have permission to access the requested resource."  I tried this on several individual albums, only to receive that same error.
    The very first time I did it, I was told I needed an account with the iTunes store to make it work, so I signed in using an old Apple ID (the account had been inactive for so long it had been locked for security, I unlocked it and that seemed to be that).  Then I did what I described above.
    The weird thing--to me--is that I can still add artwork to the albums manually if I want to, from imagery stored locally on my own computer.  The only thing it seems to have a problem with is when I ask it to go find artwork from the iTunes store.
    Do I need to uninstall iTunes and then reinstall it?  Did something go wrong with the process of authorizing the computer to work with the iTunes store?  Do I need to de-authorize and then re-authorize the computer?  Could this be something related to Windows permissions on the iTunes library?

    Right on about how to reset the warnings, it was exactly that.
    I went through the steps to let iTunes through Windows Firewall, but still get the same problem when I access the iTunes store (and even though I followed the steps in the help file to the letter, I notice it still says iTunes is NOT enabled for it).  And now, thanks to the re-enabled warnings, when I try to get it to download artwork for single albums, this is what I get:
    "Artwork for [album name] could not be found.  An unknown error occurred (-50)."
    New results from the diagnostics too:
      Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Acer Aspire 8930
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0034AA84038F17E0
    Current user is an administrator.
    The current local date and time is 2012-01-13 09:21:52.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 9700M GT
    **** External Plug-ins Information ****
    No external plug-ins installed.
    The drive Q: SEMC CD-ROM Rev 0001 is a USB 1 device.
    iPodService 10.5.2.11 (x64) is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {403AFC2C-1FCE-43B2-B9E8-D414B29FF5D1}
    Description: Intel(R) WiFi Link 5100 AGN
    IP Address: 10.100.3.244
    Subnet Mask: 255.255.248.0
    Default Gateway: 10.100.0.1
    DHCP Enabled: Yes
    DHCP Server: 10.100.0.1
    Lease Obtained: Fri Jan 13 09:00:56 2012
    Lease Expires: Sat Jan 14 09:00:56 2012
    DNS Servers: 202.174.158.10
    8.8.8.8
    Adapter Name: {B50EA825-FB09-459D-8855-77E5A43E18B1}
    Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 04:30:00 1970
    Lease Expires: Thu Jan 01 04:30:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Basic connection to the store failed.
    An unknown error occurred (-50).
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-01-12 07:09:14.

  • TS1424 recieving a 502 error when trying to purchase a song

    recieving a 502 error when trying to purchase a song, Help

    Welcome to AD!
    The top 4 fixes to itunes error 9808 seem to be
    1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
    2) Time or time zone not correct on your PC.
    3) The culprit was Norton. Ggo to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.)
    4) Delete or cut the preferences.xml file which contains your iTunes preferences.
    Close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. You'll need to set your preferences back to what they were and then connect to the iTunes store.

  • Credit card purchasing/ error 502

    for the past week when i try to buy a video in the itunes music store it either comes up with the message credit card purchasing is temporarilly unavailable or error 502 your request cannot be processed can anyone tell me how to fix this

    As of today I'm still getting the "temporarily unavailable" response, even though tech support said the credit payment problem was resolved. I find it particularly perplexing when merchants refuse to take my money. Oh well, good thing I live in a capitalist society, plenty of alternatives to choose from
    Mark
    iMac G5 20in 2Ghz   Mac OS X (10.4.2)  

  • Error occurred in deployment step 'Uninstall app for SharePoint': The remote server returned an error: (502) Bad Gateway.

    Installed SP 2013 Foundation in my Hyper-V machine
    Created and done all the steps mentioned here http://blogs.msdn.com/b/shariq/archive/2013/05/07/how-to-set-up-high-trust-apps-for-sharepoint-2013-amp-troubleshooting-tips.aspx && http://msdn.microsoft.com/en-us/library/office/fp179901%28v=office.15%29.aspx
    for self signed certificate
    copied those two certificates in my local machine(base machine) D drive
    (D:\Cert)
    Both VM and base machine are in same domain
    Installed VS 2013 in my base machine and create a Provided hosted app with the copied certificates, (For creation i followed the above mentioned URL)
    Just created and hit F5 to run in my base machine, but getting this error
    Error occurred in deployment step 'Uninstall app for SharePoint': The remote server returned an error: (502) Bad Gateway.
    Please help me to resolve this issue, trying to figure out from last 2 days
    Thanks in Advance
    Arun

    Hi Harminder,
    This happens because an app has already been deployed and you are deploying it again using the same version.
    Resolution:
    Open the AppManifest.xml file and change the version.
    Vivek Jagga - MCTS SharePoint
    SharePointExcellence

  • 4 albums purchased from iTunes yesterday have songs not playing all the way through. They play for a period of time and skip to the next song. Everytime they are played. Can anyone help?

    Some songs I purchased last night are not playing all the way through. Several songs from the 4 albums I purchased play for a period of time then just skip to the next song. The songs that do this, do it everytime they are played at the exact same spot. The songs that are affected skip to the next on iTunes on my PC which is updated to the most current iTunes and my 160gb iPod classic. Everytime they are played at the exact same spot. However on my other device, iPhone 4s all songs play just fine. I have almost 7,000 songs on my iPod and this has never happened before and I have played it awhile since downloading those albums yesterday. This is only happening with the albums purchased yesterday. Can anyone help me figure out what is wrong?

    I'm having the same issue with a few songs I just downloaded. It skips randomly in the middle of the song.

  • Error during Post Goods Issue of Material in VL02N for STO Purchase Order

    I am getting one error message during Post goods issue of Material for STO Purchase order.
    I am doing the Post goods issue in T code VL02N
    Error is " Account type D is not defined for Document type WL"
    What is the settings required to be done.
    Thanks,
    Shailendra

    Please check Plant customer master reconsilation account properly maintained or not in XD03 transaction.

  • HT203167 I bought an album and it diddent download.  And my dollar ammount was the same.  So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation. Pl

    I bought an album and it diddent download.  And my dollar ammount was the same.  So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation.  I dont have an apple care program so they cant help me and i dont want to spend 20 dollars on that because
    1. thats alot of money for one time help
    2. Thats how much money i spent on the two albums
    This was ALL done on my iPod touch. And it is not jail broken
    Please if you have an answer for me could you
    <Email Edited by Host>

    No one would know what Apple is working on, unless they announce, which they very rarely do.
    Have you tried the basics from the manual?
    restart.
    reset.
    restore.

  • Error when posting invoice for Asset purchase order

    Hi,
    we are getting the errore message account determination for asset posting with keys not defined in chart of accounts,when posting an invoice for asset purchase order.
    Can any one see why this error is coming and what will be the solution.
    Nagesh

    Hi Prabhakar,
    Here is the reply,
    we have 10 line items,in which 3 items are freight related and other 7 items are related to goods reciept.
    i am trying to enter invoice for 3 line items at a time with two relevant to goods reciept and other related to non goods receipt(freight related).
    accounting entries generated after the GR are as follows,
    asset under construction account,and GR/IR account.
    Let me know the details is sufficient or not.

  • Having problem purchasing credit on my apps.....giving me an error message that my purchase could not be completed  for assistance contact itune support

    having problem purchasing credit on my apps.....giving me an error message that my purchase could not be completed  for assistance contact itune support

    If you haven't already done so, then to do so as the message says and contact iTunes Support (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT1338 I am getting an error message for the Update store, saying "To Update this application, sign in to the account you used to purchase it."

    I am getting an error message for the Update store, saying "To Update this application, sign in to the account you used to purchase it."  how do I get rid of these Old unneccisary Updates?  anyone?

    Welcome to Apple Communities
    What's this app? You need to use another Apple ID to update it

  • Why do i have to pay more than once for my purchased album in itunes, when i download them again?

    why do i have to pay more than once for my purchased album in itunes, when i download them again?

    Probably because you purchased them again, instead of following the proper method for redownloading apps.
    Downloading past purchases from the App Store ... - Support - Apple

Maybe you are looking for

  • Mapping multiple xml attachments

    Dear all, We have a scenario where we receive multiple xml messages in a zip file. It is possible to unzip this file using the standard PayloadZipBean, and the xml messages are added as attachments to my PI message. Now I want to map each attachment

  • Excise duty not picking in GR

    Dear Gurus I raised PO with relevant taxcodes for excise and the values are picking  perfectly but in Goods receipt all the duties are showing Zero.I am using TAXINN. Kindly help me to resolve this. Thnx MK

  • Upload and Download through the same button toolbar Spreadsheet

    Hello, Does anyone know if I can set up the two processes: Uploading and downloading Data Inside the Excel toolbar? Web ADI defines the Oracle tap where the Upload and Download options are. Where Web ADI defines the Oracle tap? Can I modify that menu

  • Error in new infotype creation

    hi, i m copying a infotype and create a new infotype, in this all structures are copied in my program but only one structure q0002 is not copied as q9002 . tell me how to do this

  • Podcast Download Error, Tap to retry @ wifi, Ios 8.2, Iphone 5s

    Hi all, I'm Iphone 5s user, with IOS 8.2. No files are able to be downloaded nor played from Podcast with wifi. When I turn on the LTE, and then it starts to download, which is weird. The error message appears under wifi environment, like this, "Down