Error 502, PayPal & iTunes Not Downloading Music

I'm having problems downloading music from my Shopping Cart. A couple of days ago, when I pressed the 'Buy Now' button, I received a 502 (unknown) error. iTunes did not download any music so I tried again...then again...and again. Still nothing! I was concerned but figured it was a temporary problem. Later, I checked my email and was astonished to find several PayPal receipts for my purchases at the iTunes store!! What a mess! Apparently when I pressed the 'Buy Now' button I was actually purchasing the songs even though I was never able to download them! I contacted Support and they kindly refunded everything (which totalled over $50) without an explanation as to what happened or what error 502 was! Tonight I tried again (thinking it was just a fluke) and received a 'Credit card orders cannot be processed now...' error. Not sure what's going on. I never had this problem before. I hope they correct this soon. I'm using iTunes 6.0.1 and Windows XP Pro.
  Windows XP Pro  

hmmm. itunes will only automatically convert unprotected .wma files:
Importing Windows Media Audio files with iTunes for Windows
so first check through some of those files that didn't convert. are they protected, or unprotected?

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