Error 503 when trying to access UTube
Greetings,
I am having a problem trying to access sites that have audio/video on my Verizon 8130, can someone point me in the right direction in correcting this problem.
Thx Glenn
Source: KB04828
ProblemWhen attempting to open a web page using the BlackBerry® Browser, the following error message is displayed:
HTTP Error 503: Service Unavailable
The server is currently unable to handle your request due to a temporary overloading or maintenance of the server. Please try loading a different page. Contact your service provider if this problem persists.
CauseThis issue can be caused by one of the following:
The BlackBerry® Mobile Data System (BlackBerry MDS) is not turned on for the BlackBerry Enterprise S...
The web site that the BlackBerry smartphone user is attempting to access is not available. For examp...
Typing an incomplete Uniform Resource Locator (URL) will cause an error when attempting to browse th...
The default browser configuration is set to an incorrect browser.
ResolutionComplete the appropriate resolution for your cause.
Cause 1The BlackBerry Mobile Data System (BlackBerry MDS) is not enabled for the BlackBerry Enterprise Server and the BlackBerry smartphone user account.
Resolution
Enable the BlackBerry MDS Connection Service for the BlackBerry Enterprise Server by completing the following steps:
Click the Server Configuration tab.
Expand Service Control & Customization.
Click BlackBerry MDS Connection Service.
To enable the BlackBerry Mobile Data System for the BlackBerry smartphone user account, follow these steps:
Click the User Configuration tab.
Select the BlackBerry smartphone user account.
Expand Service Access and click Enable Connection and Collaboration Services.
Cause 2The web site that the BlackBerry smartphone user is attempting to access is not available. For example, the proxy server is not configured to allow access to that web site.
Resolution
On the Proxy tab of the Mobile Data Service Properties window, set a Proxy Mapping exception. For instructions, see the BlackBerry Enterprise Server 4.1 System Administration Guide.
Cause 3Typing an incomplete Uniform Resource Locator (URL) will cause an error when attempting to browse the Internet.
ResolutionEnsure that the complete URL has been typed, including the domain. For example, www.blackberry is an incomplete URL. www.blackberry.com is the correct address.
Cause 4The default browser configuration is set to an incorrect browser.
ResolutionConfigure the Default Browser option using the correct browser.
On the BlackBerry smartphone, open the BlackBerry Browser application.
Display the menu and select Options.
Click General Properties.
Click Default Browser and select BlackBerry Browser.
Display the menu and select Close.
tanzim
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This question was solved.
View Solution.The reason we recommend using 8.8.8.8 and 8.8.4.4 for the DNS server is because they work when ISP assigned DNS servers do not. The DNS server assigned to you by your ISP is not able to resolve the domain for web services, therefore not allowing the printer to connect.
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