Error 5103

I am unable to play a rented movie. I keep getting an error 5103. I have downloaded the latest iTunes and am using a new MacBook Air. There doesn't sem to be any info about error 5103 in support. Please help!
Thanks

Heyoo!
Greetings from Hawaii! The error message that you describe is most likely caused by an incorrect date and time setting on your computer. If the date and time are not correct, you will not be able to access the movies you rented.
To change your computer's date and time, choose System Preferences from the Apple menu, then click Date & Time. Make the necessary adjustments so that the date and time are set automatically.
Hope that helps out! Let me know how it goes

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Itunes error 5103

trying to download a rental movie i get the followinf error:
There was an error with itunes request error 5103
how do i resolve

The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer!

Error 5103 tried renting a movie and now i cant watch it

Error 5103 message when trying to rent a movie now i dont know what to do

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

When moving a movie from teh computer to my I pod it acts like it is downloading but doesn't work and I get unknown error 5103

Can any one help with transfering a movie form the computer to an I Pod? I get unknown error 5103 when trying to transfer

See this Apple support document.
http://support.apple.com/kb/ts1597
B-rock

Its saying error '5103" when i try to play a rented movie

not playing movie...instead saying error "5103" when I try to play a rented movie, what do I do?

Refer to this article for 5103 error:
Error 3001, -42110, 5103 when downloading movie rentals
http://support.apple.com/kb/TS3297

When moving a movie from the computer to my I pod it acts like it is downloading but doesn't work. What is unknown error 5103?

When moving a movie from my computer to the I Pod I get unknown error 5103. Won't transfer. Can anyone help with the probelm?

See this Apple support document.
http://support.apple.com/kb/ts1597
B-rock

Cannot watch rented movie - Error 5103

I downloaded a movie to rent. It downloaded fine, but when I try to watch it, I get:
We could not complete your iTunes Store request. An unknown error occurred (5103).
I did some research and the last thing I could find (from over a year ago) is that this may be because my time is out of sync. But it's not; I auto-sync with an internet time source. And for the record, no, I wasn't trying to futz with the time so I'd have more days to watch it. Just to be safe, I manually re-synced.
The only peculiar thing is that I began downloading it shortly before midnight and finished after midnight.
I tried de-authorizing and re-authorizing my computer, but that didn't work.
Does anyone have any suggestions as to why this may be happening?
Thanks.

Figured it out.
This was the first time I had tried to watch a rented movie since upgrading to Windows 7.
The answer turned out to be disabling UAC. As soon as I did that and rebooted, the movie successfully started playing.
So just FYI if you have this problem in the future.

Rented Movies-Problem Error 5103 HELP!!

The error message that you describe is most likely caused by an incorrect date and time setting on your computer. If the date and time are not correct, you will not be able to access the movies you rented.
To change your computer's date and time, go to the Control Panel and enter the Date and Time category. Make the necessary adjustments so that the date and time are set automatically.
This is what iTunes Support is sending me. the date and time is set correctly and i keep getting this error. does anyone know of a way to fix this error

I have the same issue with rented movies and the ipod touch. It gets all the way to the end of the transfer then contacts iTunes store then BAM....
The rented movie "movie name" could not be transferred to the iPod "iPod name" because and unknown error occurred (5103)."
Reformatting the HD is an outragous fix. There has to be someone at apple that knows what is happening here. I get so frustrated talking to someone reading from a script. "reboot your computer", "reinstall iTunes", "but first you have to uninstall quicktime".... What happened to knowledgable support people??
It's almost 1:00 AM, I have a plane to catch in 5 hours, sure wish I could watch the movies I rented, paid for, downloaded, and can't move them to the player.
Never have cared much for apple, want to change my mind? FIX IT!

Error 5103 Answer Needed / Movie Rentals

It appears that many are running into the 5103 Error, related to issues which prevent iTunes Movie rental playback. Some have resolved the problem, simply by adjusting the system clock in the System Preferences pane. Some individuals have had success by simply reinstalling Quicktime. However for the most part, neither of these suggested fixes have worked.
It can be assumed that this is directly related to Apples recent efforts (post rental launch) to nix the attempts by some to circumvent the time limits set for viewing rentals. This is just a guess, and it may actually be an unrelated issue. For all the time benders, consider this a slap on the wrist from Apple.
Unfortunately this appears to be affecting individuals who have adjusted system clocks, unrelated to the above mentioned reason.
I have emailed Apple Support, as well as spoken via phone to Tech Support, and currently have only been redirected each time, back to the other. I assume that eventually Apple will remedy the issue, but for the time being, I will continue to mine Apple support for answers.
If anyone has resolved this issue, please post the solution.

Problem Fixed....Great Job Apple.
I contacted customer support tonight, and spoke to a very pleasant technical support rep. I explained my problem with the 5103 error, and previous attempts via email, and phone support to remedy the issue. She felt the issue needed to be resolved quickly, and was in the process of getting me in touch with the appropriate technical representative. While on hold, I attempted again to playback my movie rentals, and bam!!!! Murphy's Law.....the movies played. When the representative came back on the phone, I explained that it was working. I guess I just needed some of those good positive vibes from one of Apples excellent staff.
Thanks Apple for fixing the issue, whatever you did! And thanks to the rep. who really wanted to resolve the problem.

Im getting error 5103

getting error 5103

Perhaps this Discussion can Help...
https://discussions.apple.com/message/15371613#15371613
From the More Like This Section on the right...

Unable to Transfer Rented Movies to iPod Touch (error 5103)

I just rented a movie to test it out on my iPod Touch. Problem is when I go to sync my iPod it wont transfer to my iPod. It will start the transfer and almost finish then I get this error message...
http://img.photobucket.com/albums/v233/roodog/ipoderror.jpg
Any known reasons why I may be getting this error? I've tried many times. I have a fully updated Touch and iTunes.

I have tried the method of authorizing my computer and then initiating transfer purchases method yet my purchases were not transfered. I was told Apple can put your purchases in a certain place for you to retrieve them in your I-tunes account.
Is there any way you can help me with this problem?

Could not complete your request Unknown error,,5103

I have paid for and downloaded three movies that are sitting on my machine but
when I try to play them this is the message I get. I havre updated my CC info...
anyone know what to do?

See if these directions help
http://support.apple.com/kb/ts1597

5103 error on iTunes???

I keep getting an error 5103 when I go to play movies on my macbook Air. Can someone help tell me what is going on?

From iTunes: Advanced iTunes Store troubleshooting, http://support.apple.com/kb/TS3297
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.

What does error code 5103 mean?

I am getting this error, 5103 not able to complete your request, while trying to download a movie rental.

The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer!

How do i send a rented movie from my computer to apple tv?

I rented a movie from iTunes on my computer, but I want to watch it on my Apple TV. The rental shows up in my "rentals" category on my computer, and is finished downloading. The Apple TV is linked to the same Apple ID as my computer, and Home Sharing is enabled (and works just fine for music, movies, etc that I own and have saved in my iTunes library).
This is a 2nd gen Apple TV (fully updated), and my computer is running OS X 10.6.8 (ie. also fully updated) with iTunes 10.4.1.

I expected that it would show up in Rentals, but there was no such category.
Eventually I figured it out. The rental had not actually finished downloading to my computer because, right at the end, error 5103 occurred. A quick Google search pointed me to http://support.apple.com/kb/ts1597, and I followed those directions. From there, the download immediately finished, and showed up promptly in Rentals on the Apple TV.
So, for future reference, a movie rented on a computer cannot be streamed to an Apple TV until it is finished downloading. Learn something new every day, I guess.

Error 5103

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