Error 513 while creating a support message (related to roles/profiles)

Hello everyone,
my user is getting the generous error 513 while sending a support message either on the SAP GUI or Workcenter. I am trying to implement a profile for a key user, who can display, reply and create simple messages without putting in technical data.
I gave him the following roles:
SAP_SMWORK_INCIDENT_MAN
SAP_SUPPCF_CREATE
SAP_SUPPCF_ADMIN
SAP_SUPPDESK_DISPLAY
SAP_SUPPDESK_CREATE
SAP_SV_FDB_NOTIF_BC_CREATE
and a generous role with the missing parts:
ZSAP_SMWC
When I tried sending a message with the GUI I used SU53 to find out which rights are missing and added them to ZSAP_SMWC. Now I got all of them and the SU53 replies that there are no more missing rights.
Thing is: When I add the profile SAPALL to my user, it works just fine. This is leading me to a problem i can't solve._
I also have to say that I accidently deleted some flags inside of sap_suppcf_create without copying it. Is there a way to restore SAP standard settings?
Thanks in advance,
Hendrik

I just seen the following SAP Knowledge Base Article related to ST 400 SP24:
[1522809 - Solution Manager: Because of error 513, no message was created in Support Desk System|www.service.sap.com/sap/support/notes/1522809 ]
Regards, Ruediger

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Error 513 while creating a support message (related to roles/profiles)

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