Error 517

I am in desperate need of help! My blackberry keeps restarting at it says JMV ERROR 517. I have blackberry curve 9380. Please help

Hello
Welcome to the Community
You need to perform a clen reload to fix the issue. Please check the link below:
How to perform a clean reload of the BlackBerry Device Software for Windows
Goodluck
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Similar Messages

  • JVM Error 517 - Can I back up my data?

    My blackberry is stuck in the JVM 517 error loop and I desperately need to make a backup of my organizer data (particularly of my calendar, to do list and notes). Any suggestions on how to accomplish this would be greatly appreciated. I am unable to back up my data using Desktop Manager but I am able to use BBSAK to save all COD files (I have a curve 8310 and I was able to save 270 COD files totaling 26MB) but don’t know if this is helpful or not.  I was also able to retrieve the log of events just before the error loop started and in case this is of any help in solving the problem here it is:
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:10 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   2228
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:11 2010  severity:0 type:2 app:net.rim.ippp data:TXst   821
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:11 2010  severity:0 type:2 app:net.rim.ippp data:TXst   810
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   1234
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010  severity:0 type:2 app:net.rim.ippp data:TXst   812
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   730
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:14 2010  severity:0 type:2 app:net.rim.ippp data:TXst   809
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:15 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   691
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:15 2010  severity:0 type:2 app:net.rim.ippp data:TXst   259
    guid:0x1A77581FBCC4EC23 time: Fri Dec 31 20:58:16 2010  severity:0 type:2 app:net.rim.browser data:Bafd
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:16 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   548
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:17 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   41
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:17 2010  severity:0 type:2 app:net.rim.ippp data:TXst   136
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:18 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   41
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 20:59:01 2010  severity:0 type:2 appystem data:VM:+RR RX=7.1M,RF=7.1M,FF=1.1M,OF=46.9K,OS=30.2M,ON=210K,OR=379,FR=13K,TR=142K,RR=28,IS=9.7K RA=11.9M,RS=7.6M,RN=70.5K TA=16.9M,TS=15.5M,TN=94.7K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.9M,10=15K,11=95.4K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 20:59:11 2010  severity:0 type:2 appystem data:VM:-RR RX=7.1M,RF=7.3M,FF=1M,OF=46.9K,OS=30.2M,ON=210K,OR=379,FR=13K,TR=142K,RR=28,IS=9.7K RA=11.8M,RS=7.5M,RN=68.9K TA=17.1M,TS=15.6M,TN=96.3K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15K,11=95.4K,12=169.3K,13=110K,15=180.4K
    guid:0xF519C95FCF4EF56E time: Fri Dec 31 21:00:21 2010  severity:0 type:2 appevice Lock Command data:Lhol
    guid:0xBEF92E11214401C3 time: Fri Dec 31 21:00:23 2010  severity:0 type:2 app:UI data:GS+Q2 fbf041b7net.rim.device.apps.internal.security.SecurityApp$SecurityStatusScreen
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:01:01 2010  severity:0 type:2 appystem data:VM:+RR RX=7.2M,RF=7.2M,FF=1M,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.8K,RR=136,IS=9.7K RA=11.8M,RS=7.6M,RN=70.4K TA=17.1M,TS=15.6M,TN=96.1K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.8M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:01:08 2010  severity:0 type:2 appystem data:VM:-RR RX=7.2M,RF=7.3M,FF=988.4K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.8K,RR=136,IS=9.7K RA=11.7M,RS=7.5M,RN=70.1K TA=17.1M,TS=15.7M,TN=96.4K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0xF519C95FCF4EF56E time: Fri Dec 31 21:01:08 2010  severity:0 type:2 appevice Lock Command data:Lhol
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:02:01 2010  severity:0 type:2 appystem data:VM:+RR RX=7.3M,RF=7.3M,FF=988.7K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.9K,RR=136,IS=9.7K RA=11.7M,RS=7.6M,RN=70.1K TA=17.1M,TS=15.7M,TN=96.4K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:02:11 2010  severity:0 type:2 appystem data:VM:-RR RX=7.3M,RF=7.4M,FF=913.3K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.9K,RR=136,IS=9.7K RA=11.7M,RS=7.5M,RN=69.3K TA=17.2M,TS=15.8M,TN=97.2K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:03:01 2010  severity:0 type:2 appystem data:VM:+RR RX=7.4M,RF=7.4M,FF=913.1K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=149K,RR=138,IS=9.7K RA=11.7M,RS=7.5M,RN=69.3K TA=17.2M,TS=15.8M,TN=97.2K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:03:08 2010  severity:0 type:2 appystem data:VM:-RR RX=7.4M,RF=7.4M,FF=870K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=149K,RR=138,IS=9.7K RA=11.6M,RS=7.4M,RN=69K TA=17.3M,TS=15.8M,TN=97.5K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:03:08 2010  severity:0 type:2 appystem data:VM:+GC RX=7.4M,RF=7.4M,FF=870K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=149K,RR=138,IS=9.7K RA=11.6M,RS=7.4M,RN=69K TA=17.3M,TS=15.8M,TN=97.5K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010  severity:0 type:2 appystem data:VM: 300001 gc=1 idle=0 native=NONE
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010  severity:0 type:2 appystem dataystem Startup
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010  severity:0 type:2 appystem data:VM:FSNHv=1
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:VM:CVER=4.5.0.110
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: WordToGo(17) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: WordToGoResource(35) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: WordToGoResource__en(38) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: SlideshowToGo(41) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: SlideshowToGoResource(56) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: SlideshowToGoResource__en(59) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: DocsToGoCommon(62) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: DocsToGoCommonResource(95) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: DocsToGoCommonResource__en(98) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: WordToGoResource__es(101) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: SlideshowToGoResource__es(104) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: DocsToGoCommonResource__es(107) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: SecurIDLib(418) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:CMM: KnJCDE(1678) no sig from 0x33
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:21 2010  severity:0 type:2 appystem data:VMSCRv=160024,w=0,i=256
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:21 2010  severity:0 type:2 appystem data:JVM Error 517
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:21 2010  severity:0 type:2 appystem data:Filesystem corrupt
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:55 2010  severity:0 type:2 appystem data:VM: 0 gc=0 idle=0 native=NONE

    Hi! I am having the same issue. Were you able to find a solution? Any advice would be greatly appreciated 

  • JVM error 517?

    Had this come up, went online and found out how to sort it via software update but it said it was backing up my stuff and now I can't find it, is it gone for good? And no I don't have blackberry desktop even though I'm sure it said I had to download it, and if it said that then I'm sure I would have!

    So do you need help resolving this Error 517?
    Article ID: KB19442 Hardware related JVM error codes
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    Article ID: http://www.blackberry.com/btsc/KB10144
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • JVM Error 517 cause?

    Hey, quick question.
    Yesterday after turning my phone on i got that JVM Error 517 message, after looking on here i found a solution to fix it (you brainy people!), turned out it had no software so its all fixed now, my question is what causes it? I was using my phone normally the same day, i never downloaded anything or clicked on anything dangerous so how did my software just go?
    It dont really matter, im just curious.

    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    That did it for me. Basically you need to download the Software and put it back on your phone, its fairly simple if you follow those instructions.
    Let me know how it goes.

  • Code error 517

    What does code error 517 mean

    Hi,
    Do you mean that if you change the backup location, the backup could be started - but still fail after backing up 1 - 6 GB data?
    One of the possible cause is an incorrect partition table entry and NTFS total sectors.
    Please test to shrink the volume you are going to backup for several MB. 
    Right click volume >>Select shrink, shrink several MB (such as 3MB).
    Then extend the volume back to original size. You can right click on volume and select Extend volume.
    When it finished, see if issue still exists.  
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • JVT ERROR 517 message on Curve 8310

    SO my  mom dropped her phone at work today. She noticed the battery pop out along with the back, and scurried to put it back together and go back to work...
    Well when she comes home, she gives the phone to me and it has a blank white screen with the message that says "JVM ERROR 517"
    I tried taking the battery out and putting it back in, didn't work. I tried clicking the one option that says "reset" but that didn't work either. 
    HELP? Please? She has important calls to make and we need this fixed ASAP if possible. I noticed the media card is missing, is relevant? Does she need to find it/ get one?

    Take a look at this thread with the provide solution by ViciousFerret
    http://supportforums.blackberry.com/t5/BlackBerry-Curve/8310-JVM-Error-517/td-p/1589125
    Warning: The following procedures delete either all data, or all data and applications on the BlackBerry smartphone.

  • Error Message JVM Error 517

    Help!!!
    JVM Error 517 just showed up on my 2 yr old Torch and I can't get out of this field. It's locked. 
    What doesthismean??  I'min NJ in the middle of this hurricane and need phone as my communications vehicles.

    It means that your BlackBerry is totally useless until your reload the OS.  Plug your phone in to your PC and open BlackBerry Desktop Software.  Once the software sees that you don't have an operational OS loaded to your phone, it will suggest loading one.  Just follow the prompts and you should be fine.
    Let us know if that helps you. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • 8310 JVM Error 517

    I have the 8310 and I get this JVM error 517 . Is there anyway for me to fix this ? It says reset right below and when I click on reset it has the hour glass comes up and then right back to JVM error 517 .

    Hey jamesmgpp,
    Welcome to the BlackBerry Support Community Forums.
    I can definitely help you out.  You will need to reload the device software to bring the BlackBerry® back to life.  Follow the steps in this KB article:
    www.blackberry.com/btsc/KB10144
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Curve 9220 jvm error 517

    hi dears,
    pls help me to solve this error my bb set hang with showing a messege - jvm error 517, how can i solve this?

    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    Article ID: http://www.blackberry.com/btsc/KB10144
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Error 517 message

    I have read some of the other posts regarding the error 517 message but a lot of the replies make no sense to me.  I need a "how to for dummies"   I don't have as computer to update anything.  Does that mean I'm SOL... Please any advice 

    Yes you will need a computer to fix this or take it to the store and they can reload the software for you.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • HELP: BB CURVE 9920 JVM ERROR 517 reset

    im getting JVM ERROR 517 in my bb reset when its being turned on. when its being reset it gives me the same error.. please help and advice what should i do.. 

    http://www.blackberry.com/btsc/KB30332
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Screen stuck on error message.

    My phone was freezing, like it does once in a while, so i took the battery out to restart it and hopefully fix whatever was making it freeze stop. when i put the battery back in it went to the normal loading screen with the timer and everything and after a few seconds went to a white screen that only says "JUM Error 517" and then gives the option to reset the phone. pleasssse someone have something that can help!

    Use JL_Cmder to wipe the device.  Instructions here:
    http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
    If that doesn't give you a "507" error then do this:
    http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
    Once you get the device to display 507 then reload the OS by following the instructions here (don't worry about what carrier the OS comes from--it makes no difference):
    http://www.blackberryforums.com/general-8100-series-discussion-pearl/233414-new-8130-os-v4-5-0-186-c...
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry 9320 Error after upgrading app world, bbm, blackberry id

    Hi,
    I am a newbie and need some help here. I just bought a blackberry 9320 to replace my old 9700. After bought it, I upgrade the app world application to the newest version from app world website and bbm to bbm 7 from appworld app (9320 originally has bbm 6). When activated bbm, before running the bbm 7 it request to update blackberry id app to the newest. Then I managed to restore my bbm contact list through my blackberry id (previously I have bbm 7 on my 9700).
    After upgrading then I did the pull battery to clear the memory (hard reset), but after put the battery back and my blackberry booting, it load until displayed "JVM error 517". What went wrong? JVM error 517 refer to hardware software conflict. I tried to hard reset again but the result still JVM error 517. Then I reload the software OS 7.1 downloaded from blackberry website (OS 7.1 for Telkomsel, wireless service provider in my country, Indonesia). And then I upgraded again my blackberry app world & bbm same as I did at the first time I bought 9320, did the hard reset, and JVM error 517 appear again.
    Then I gave up and  just reload the OS 7.1 without upgrading any app on my blackberry 9320 and I cannot restore my bbm contact list since it is stored with my blackberry id (bbm 6 doesn't has feature to restore through blackberry id and I never back up my bbm contact list.
    Is there any way to restore my bbm contact list through blackberry id on bbm 6? Why after upgrading blackberry app world, bbm app from 6 to 7 and updating to the newest blackberry id app my blackberry went "JVM error 517"?
    Please help me to solve this so i can do upgrading without having any JVM 517 error again or restore my bbm contact from blackberry id on bbm app 6.
    Many thanks in advance.
    Regards,
    Stevanus Colonne
    If want to thanks click "Like", if problem solved by this post then click "Solution" so others can find it

    Hi Stevanuscolonne
    Sorry to hear about your bad experience with your previous BlackBerry !
    As a BlackBerry lover myself , I 'm glad you chosen BlackBerry again and Bold 9900 is indeed a good device . Its has a good processor and a huge internal memory and ofcourse some good features. 
    Regarding your Battery drainage problem,  Generally this occurs when applications runs in the background , or because of any unknown Third party application installed within our device . A regular battery pull restart is always advised for our BlackBerry . If we press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) we should always look if any other apps. are running.
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