Error 523 black berry 8520

hola...
alguien que me pueda ayudar
cuando encendi mi black berry 8520 empezo a iniciarse bien pero luego de que apareciera en la pantalla la imagen de mi protector de pantalla salio: Uncaught exception: Index 5>= 5 y luego de hacer click en OK la pantalla se puso en blanco y decia: error 523.
lo conecte para ver si actualizandolo podia arreglarse pero van 2 horas y el software sigue "conectando" mi celular...
que debo hacer???? estoy muy asustadaaa
ayuda por favor

KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
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