Error 523 i am thick please help this blonde lol

I have a cure and its not doing what it should i tried reset and soft reset still error 523 don,t know what i could do or even who to call as its a paygo phone and i presume o2 wouldn,t have a clue as its a phone error any help would be greatly appreciated as i,m pulling my hair out lol X

The 3403F error can be caused by a few things. First for interment recovery to work
Reinstalling OS X Lion or OS X Mountain Lion using OS X Recovery requires broadband access to the Internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the Internet from Apple when OS X Recovery is used for reinstallation.
OS X Recovery requires that DHCP is enabled on your chosen Wi-Fi or ethernet network, If you bought OS X from the Mac App Store, you will be prompted to enter the Apple ID and password you used to purchase OS X Lion or OS X Mountain Lion.
The other thing is Internet recovery only supports networks with  WPA/WPA2 if you are using WEP or have no security then it won;t work.
(see OS X: About OS X Recovery)
If you can't get it to work with wireless then try an Ethernet cable.

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