Error 553 on Outlook and query regarding confirmin...

I have received an email about Error 553 which I have tried to resolve but am now wondering if I did the right think.  It asked me to go into my outlook account settings and check the email addresses.  My main email address came up, but so did one at btopenworld.com which I did not know I had.  I am now not sure what to do with that address and how did that get set up without me being aware of it? 
I also open my husband's emails on my iPhone, especially when we are away from home, so could the error message have come through because I answered one of his emails for him from outlook at home?
Any help?
Bonnnoel

Hi Bonnnoel
Try the link below on how to avoid getting the 553 error message when sending emails.
http://bt.custhelp.com/app/answers/detail/a_id/10903/kw/553/c/346,412,418 
Hope this helps
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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