Error -69  when trying to sync

I was having probems with updating my Ipod Classic, I decided to restore the iPod and now when I try to add everything back on it is only averaging about 650 tracks then I get the following message:
'Attempting to copy to the disk.....failed. An unknown error occurred (-69).'
Please help?

Hey there McClure20,
Thank you for using Apple Support Communities!
I found this article for you to help troubleshoot that error code named:
iTunes displays a -69 error when syncing iPod
http://support.apple.com/kb/HT1210
This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it).
To figure out which file (or files) is causing the error, update to the latest version of iTunes and then do this:
Control-click (Mac) or right-click (Windows) on your iPod icon in the iTunes Source pane, then choose Sync Songs from the shortcut menu.
Watch the display at the top of the iTunes window while your iPod is being updated. The name of the problematic file should appear in the display right before the error appears. Then, remove the bad file from the list of songs to be synced to your iPod.
Select the iPod in the iTunes Source pane.
Click the Summary tab.
Select the "Sync only checked songs and videos" checkbox (please note that this checkbox is only available for an iPod configured to update automatically).
Select the appropriate item under Library in the sidebar, and find the bad file in the list. (For example, if the file in question was a song, you would select Music in the iTunes Source pane. If it were a video, you would select Movies or TV Shows in the sidebar.)
Deselect the checkbox next to the file name.
Repeat steps 1 and 2 to update your iPod. If you have multiple problematic files in your iTunes library, you may need to repeat the other steps to remove them too.
To prevent future issues, you should delete the unusable files from your iTunes library, then restore them from abackup, or reimport them from a CD.
If you are not able to isolate to any single file, or if another iPod works with the same songs, then disconnect any other devices connected to USB or FireWire, and try again. If the issue continues, then then try resetting your iPod. If the issue continues, then restore your iPod.
Take care,
Sterling

Similar Messages

  • Get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?

    get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?

    Restart your computer and the iPhone. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.

  • Error message when trying to sync calendars

    I'm receiving the following error message when trying to sync my calendars only: "Invalid response received from .mac. Could not complete syncronization. Please try again later." I have no problem syncing Mail, Bookmarks, etc...
    Does anyone knkow the solution to this?

    Hello easbda,
    Thank you for providing the details of the calendar issue you are experiencing with your iPhone.  I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT1386 I repeatedly receive an error mesage when trying to sync my ipod touch with my new computer, "some of the items in the itunes library, were not copied to the ipod because you are not authorized for them on this computer."  My computer is authorized

    I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong?  I'm missing about 100 songs as a result of this error!!

    See:
    iTunes Store: About authorization and deauthorization
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    Could the items be purchased by another account?

  • When I start my computer I get a "AppleSyncNotifier.exe Entry Point Not Found message.  I also get an error message when trying to sync with iTunes that a backup session cannot be started.  How do I fix this?

    In the last few days when I start my computer, I get a box that opens with "AppleSyncNotifier.exe" Entry Point Not Found in the title.
    It says:  "The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite3.dll.
    I have tried uninstalling and reinstalling iTunes and still get an error message when trying to sync my phone with iTunes
    "iTunes could not back up iPhone ####, because a session could not be started with the iPhone."
    The last time I tried to sync my phone (iPhone 3G S) with iTunes, everything seemed to freeze up at Stage 4 of the sync process. 
    Any advice????

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Reboot and see if all is well
    In case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "SQLite3.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
    Good Luck

  • HT201262 i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    You can try going to iTunes with your device connected, select your device, then click view, show duplicate items

  • I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

    I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars.  I downloaded it for the first time a month ago and  had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error.  What do I do now?  Can anyone help with this?

    Hello easbda,
    Thank you for providing the details of the calendar issue you are experiencing with your iPhone.  I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
    tt2

  • I get error OxE80000084 when trying to sync my I Pod classic to I Tunes

    I get error OxE80000084 when trying to sync my Ipod classic to iTunes, what do I do?

    Hello aztecc16,
    The following articles provide some useful troubleshooting steps and information that can help get your iPod to work correctly with your computer.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Also, while the following article is tailored for iOS devices, it does contain some further information and troubleshooting should you still be having issues getting your iPod to work with your computer.
    1. Restart your computer.
    2. Install the latest version of iTunes.
    3. Verify that your computer meets the minimum system requirements. iOS devices require the following minimum version of Windows:
    Windows XP Service Pack 3
    Windows Vista
    Windows 7
    Windows 8
    4. Download and install any available software updates from Microsoft.5. Connect the device directly to your computer; not to an external USB hub. Find out if your computer has USB 2.0 ports.6. Check that the Dock Connector or Lightning Connector on both the device and cable are clean of any lint or other debris. If possible, connect your device using a different Apple 30-pin to USB cable or Apple Lightning Connector to USB cable.7. Disconnect other USB peripherals from your computer, with the exception of your keyboard and mouse. After disconnecting these peripherals, restart your computer, connect your device, and open iTunes.8. Connect your device to a different USB port on your computer.9. Use the Task Manager to stop some Apple Services:
    Launch the Task Manager:
    For Windows XP: Press Control + alt + delete on the keyboard.
    For Windows Vista, Windows 7 and Windows 8: Press Control + alt + delete on the keyboard. Then click "Start Task Manager". If Windows needs your permission to continue, click "Continue".
    Click the Processes tab of the Task Manager. End each of these three processes by clicking in their names and choosing "End Process":
    iTunesHelper.exe
    AppleMobileDeviceService.exe
    iPodService.exe
    After ending these processes, reboot your computer, open iTunes, and test.
    10. Connect your device to a different computer to determine whether the issue is specific to your computer.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC
    http://support.apple.com/kb/TS3221
    Cheers,
    Allen

  • Previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

    previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

    previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

  • Question - "you do not have enough access privileges" error message when trying to sync and downloads music?

    Question - error message when trying to sync and download music iPhone. 

    Same problem with my iphone too
    is ur problem resolved?

  • I get the following error message when trying to sync "could not be synced because the sync session failed to finish"

    hi just got a gift of an ipod touch model MD720LLA with operating system iOS7.1.2
    I get the following error message when trying to sync "could not be synced because the sync session failed to finish"
    what could be the problem
    have also uninstalled and re installed itunes
    thanks
    <Re-Titled By Host>

    Mac Unidentified Developer Issue
    Here's how to open apps that apple should not be blocking: 
    http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

  • Help, I get error 13019 when trying to sync my 5th generation ipod. I see others have had this error with the touch, but this is not the touch. What can be done?

    Help, I get error 13019 when trying to sync my 5th generation ipod. I see others have had this error with the touch, but this is not the touch. Does anyone have any ideas what can be done?

    follow the steps in this article first
    =http://support.apple.com/kb/HT1451
    after that restore your ipod and resync it
    hope this helps:)

  • I need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a hard drive.

    i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.

    If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD.  Files can sometimes go bad and become corrupted.  As to how or why that happens, there are a number of ways.
    What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
    iTunes: How to convert a song to a different file format
    B-rock

  • What is error 4002 when trying to sync with Itunes match and how do I fix it?

    What is error 4002 when trying to sync with Itunes match and how do I fix it?

    HI
    Read this How to troubleshoot iTunes Match - Apple Support
    Note specifically holding option ket whilst turning off match.
    Jim

  • Unknown error 54 when trying to sync music from my computer to an i phone 5

    message. unknown error 54 when trying to sync music from my computer to my i phone 5

    I don't see error 54
    iTunes: Possible iTunes Store errors

Maybe you are looking for

  • Scrip to update Sharepoint Online content type

    I have a content type "TestContentType" with three columns: Document Type Category Sub-category This content type is used on 18 document libraries, in 3 site collections. The Category column needs to have a "description" added which currently has no

  • How do I get facebook friends off of my iPhone contacts list?

    any ideas?

  • 6600 Slide not showing correct time for recieved m...

    Hi again, My slide is mighty cute but is vexing me once more. Whenever I recieve messages - if i look at the "message details" it says i have recieved them at bizzare times. Eg. if it is 1pm it might say 4:36 am. Have called my service provider - the

  • What does this POSIX command find in a GREP style

    Hello.. I was playing with the POSIX options in the GREP drop down menu and I was wondering what this one did? [[:space:]] I assumed it would find any whitespace..but it found nothing? does anyone know what this command actually finds? thanks!! babs

  • Keyboard Driver Filter doesn't work in 6.0.2

    We're aware that the NI Keyboard Driver Filter may cause the computer to hang in the middle of shutdown (Windows XP) if a USB keyboard is used, so we substituted a PS-2 keyboard.  This worked fine. Then, when we updated Lookout 6.0.1 to 6.0.2, making