Error -8 - how to track the problem?

Hi,
Any/all help appreciated: I was able to v/c with my father in the UK (PC user) via AIM until recently - now getting error -8.
- I can chat with the Apple testbots (appleu3test01 et al) fine.
- I am using Comcast modem with linksys router. Removing the router makes no difference - same error -8.
- I do not have the mac firewall on. My father inactivating his firewall made no difference.
- Neither I nor my father are aware of any changes made since v/c was last OK.
- On speed tests I routinely get >3 MB/s
Does the fact that I can connect to the Apple testbots and the above info rule out problems with my computer/network/ISP? (I read that some ISPs block ports that iChat uses and that this can give error -8.)
Help - the kids want to see Grandad again.....

Hi Ralph & Defcom,
Its been a couple or three weeks since I have been on, but I was able to v/c with Defcom w/o problems suggesting that the problem lies with my father's computer/modem/ISP.
He is in the UK and has a PC with AMD Athlon 1800 processor (1.49GHz) running XP. Camera/software is a Logitech Quickcam. Modem is an Alcatel Speedtouch Dialer connected via USB. ISP is Orange.
When he invites me to chat, I get the invite, I accept and then we get the error message pasted below. When I invite him to chat, I get a note saying that he cancelled the invitation. We can IM through AIM. We cannot audio chat, getting similar error messages as for v/c.
- His ISP (Orange) says they are not reserving or blocking port 5060.
- He does not have a router. Turning off his firewall makes no difference.
Can you tell anything useful from the error message?
Cheers guys,
Date/Time: 2007-01-28 11:21:16.049 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0x5412370: State change from AVChatNoState to AVChatStateWaiting.
pbrandish: State change from AVChatNoState to AVChatStateInvited.
0x5412370: State change from AVChatStateWaiting to AVChatStateConnecting.
pbrandish: State change from AVChatStateInvited to AVChatStateConnecting.
0x5412370: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
pbrandish: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
6.040676 @:0 type=4 (00000000/22)
[VCSIP_INVITEERROR]
[19]
6.040471 @SIP/SIP.c:2437 type=4 (900A0015/22)
[SIPConnectIPPort failed]
4.021995 @SIP/SIP.c:2437 type=4 (900A0015/22)
[SIPConnectIPPort failed]
2.011521 @SIP/SIP.c:2437 type=4 (900A0015/22)
[SIPConnectIPPort failed]
Video Conference Support Report:
5.576328 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK6b1f474103edcb4a
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=1248350874
Call-ID: 914ccc06-aeeb-11db-89be-9fbdfc6513c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 426
v=0
o=Phil 0 0 IN IP4 m.0
s=pbrandish
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
4.575735 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK6b1f474103edcb4a
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=1248350874
Call-ID: 914ccc06-aeeb-11db-89be-9fbdfc6513c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 426
v=0
o=Phil 0 0 IN IP4 m.0
s=pbrandish
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
4.023449 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK6b1f474103edcb4a
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=1248350874
Call-ID: 914ccc06-aeeb-11db-89be-9fbdfc6513c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 426
v=0
o=Phil 0 0 IN IP4 m.0
s=pbrandish
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
3.520956 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0en0.0;branch=z9hG4bK1b8f0c9409fd508c
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=870782744
Call-ID: 901a059c-aeeb-11db-89be-ba1febcc13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 418
v=0
o=Phil 0 0 IN IP4 u0en0.0
s=pbrandish
c=IN IP4 u0en0.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
2.520260 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0en0.0;branch=z9hG4bK1b8f0c9409fd508c
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=870782744
Call-ID: 901a059c-aeeb-11db-89be-ba1febcc13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 418
v=0
o=Phil 0 0 IN IP4 u0en0.0
s=pbrandish
c=IN IP4 u0en0.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
2.017269 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0en0.0;branch=z9hG4bK1b8f0c9409fd508c
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=870782744
Call-ID: 901a059c-aeeb-11db-89be-ba1febcc13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 418
v=0
o=Phil 0 0 IN IP4 u0en0.0
s=pbrandish
c=IN IP4 u0en0.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
1.511916 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0en0.0;branch=z9hG4bK5daa40f2279f8b39
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=1369503712
Call-ID: 8ee849cc-aeeb-11db-89be-f1690f7113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 418
v=0
o=Phil 0 0 IN IP4 u0en0.0
s=pbrandish
c=IN IP4 u0en0.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
0.510752 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0en0.0;branch=z9hG4bK5daa40f2279f8b39
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=1369503712
Call-ID: 8ee849cc-aeeb-11db-89be-f1690f7113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 418
v=0
o=Phil 0 0 IN IP4 u0en0.0
s=pbrandish
c=IN IP4 u0en0.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
0.009828 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0en0.0;branch=z9hG4bK5daa40f2279f8b39
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "pbrandish" <sip:[email protected]>;tag=1369503712
Call-ID: 8ee849cc-aeeb-11db-89be-f1690f7113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 418
v=0
o=Phil 0 0 IN IP4 u0en0.0
s=pbrandish
c=IN IP4 u0en0.0
b=AS:2147483647
t=0 0
a=hwi:34:1:400
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:921376213
m=video 16384 RTP/AVP 34
a=rtcp:16385
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=rtpID:-1676564718
0.000000 @:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
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0x91c93000 - 0x91cacfff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb1000 - 0x91cb4fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cb6000 - 0x91cb6fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cb8000 - 0x91d9dfff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91da5000 - 0x91dc4fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e30000 - 0x91e9efff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ea9000 - 0x91f3efff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f58000 - 0x924e0fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92513000 - 0x9283efff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9286e000 - 0x928f6fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92937000 - 0x92b62fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c80000 - 0x92d5efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d7e000 - 0x92e6cfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e7e000 - 0x92e9cfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92ea7000 - 0x92f01fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f1f000 - 0x92f1ffff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f21000 - 0x92f35fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f4d000 - 0x92f5dfff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f69000 - 0x92f7efff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92f90000 - 0x93017fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302b000 - 0x93036fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93040000 - 0x9306dfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93087000 - 0x93096fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a2000 - 0x93108fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93139000 - 0x93188fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931b6000 - 0x931d3fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931e5000 - 0x931f2fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x931fb000 - 0x93508fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93657000 - 0x93663fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93668000 - 0x93688fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x936db000 - 0x936dbfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936dd000 - 0x93d10fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9409d000 - 0x9410dfff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94146000 - 0x94209fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9425b000 - 0x9425bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9425d000 - 0x94430fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94486000 - 0x944c3fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944cb000 - 0x9451bfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9455b000 - 0x945a0fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x945ac000 - 0x945e4fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94627000 - 0x94643fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94657000 - 0x9469bfff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x946bf000 - 0x946cefff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e3fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94729000 - 0x94742fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94749000 - 0x94a18fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94adb000 - 0x94b4cfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94bbf000 - 0x94bdffff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94ce7000 - 0x94e17fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94ea9000 - 0x94eb8fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ec0000 - 0x94eedfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94ef4000 - 0x94f04fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f08000 - 0x94f37fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f47000 - 0x94f64fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x952b3000 - 0x95321fff com.apple.Bluetooth 1.7.8 (1.7.8f2) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x95684000 - 0x95712fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9576e000 - 0x95804fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95841000 - 0x95b4dfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95cd6000 - 0x95cfffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96ef6000 - 0x96f15fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97586000 - 0x975abfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x9762c000 - 0x976edfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97718000 - 0x97719fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x9771b000 - 0x97728fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9788e000 - 0x9788ffff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9802b000 - 0x98152fff com.apple.viceroy.framework 273.5 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x988f6000 - 0x988f9fff com.apple.DisplayServicesFW 1.8.1 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98b42000 - 0x994f9fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99f3c000 - 0x99f47fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99f52000 - 0x9a0abfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message

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ERROR 1604: HOW TO FIX THE PROBLEM

I have this problem yesterday when i try to restore my ipod touch and i try anything on the web and on this apple forum.....
Can someone help me? have other people had this problem too? how do you solve this problem?
thx all merry xmas!

Hey SUUS.
Is your PC a desktop or laptop?
So the iPod is directly connected to the PC with the cable it came with? Try disconnecting all other USB devices other than the keyboard and mouse.
This article: http://support.apple.com/kb/TS1275 provides tips on how to resolve the 1602 error.
-Jason

HT201442 problem is error 3194, how to solved the problem?

please sloved the problem of error 3194

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

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Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

how to solve the problem when opening program illustrator cs6
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Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[    8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[    8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[    8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

How to resolve the problem in jdeveloper903 oc4j starting:JspTagLib listener error

I just download a jdeveloper903,i hava a problem:
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develope environment.
how can resolve the problem,help!!Thanks.

I think you might have better luck asking your question in the JDeveloper forum at:
http://forums.oracle.com/forums/forum.jsp?id=315684
later -- Jeff

TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

When ordering a project I'm getting a message " an error occurred while contacting the Apple online store. Please try again" Can anyone please tell me why I might be getting this message and how to fix the problem. Thank you

When ordering a project I'm getting a message " an error occurred while contacting the Apple online store. Please try again" Can anyone please tell me why I might be getting this message and how to fix the problem. Thank you

I've got the same problem.
It wasn't the case before the upgrade to v 9.2 (Iphoto 11) yesterday.
The previous solution preferences - advanced - "select a store" (last option) doesn't solve it anymore.
Thanks!

Oops, something is not right... Flash Plug-In Warning Explanation: You do not have the Flash player installed on your browser. How to Fix the Problem: This game requires the Flash plug-in. Download the latest Flash player now.

When I try to play certain games on pogo, I get this: Oops, something is not right...
Flash Plug-In Warning
Explanation:
You do not have the Flash player installed on your browser.
How to Fix the Problem:
This game requires the Flash plug-in.
Download the latest Flash player now.
So I download latest still get error message

It is best to go to the source, Adobe, to get their software and updates. Sometimes malware can infect sites with messages that appear legitimate, but will, instead, install malware/virus/trojan on your system. Read the following carefully to install and/or update Adobe Flash.
There are 2 versions of Adobe Flash; an '''ActiveX version''' for IE only and a '''Plugin version''' for most other browsers including Firefox. On a Windows system, you should always update both individually. '''''You do not have Adobe Flash (aka "Shockwave Flash" in Add-ons > Plugins) installed.'''''
#'''Using Firefox''', go to the following direct download link and SAVE the download to your desktop so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#Direct link ActiveX version for IE '''''only''''': http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

HT1386 Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?

Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?

What are you trying to sync?
I see you are on ios 7.
I also had upgraded my iPad Mini to ios 7 & then the 1st time I tried to open a Numbers file that was set up to sync w my MacBookPro, I got a warning that I would not be able to sync it any more w my Mac until I upgraded to Mavericks.
So if you are trying to sync Numbers, Pages or Keynote files between your iPad mini in ios 7 and a Mac that hasn't been upgraded to Mavericks that could be the problem.
I was very shocked to get that message since I bought Numbers on the iPad so that I could have a particular file on both devices & keep them synced. I had no clue when I upgraded to ios 7 on the iPad Mini that it would make it so the files in the iWorks apps woudln't sync any more.
So I finally decided to go ahead & upgrade to Mavericks after carefully preparing & updating other software so that it would work w Mavericks. But I got error messages so haven't even been able to download Mavericks & now having 2nd thoughts about doing so.
iPad mini ios 7
MacBookPro Mid 2012 Mountain Lion
iphone 4S ios 6

Im my lap has hard disk problem,how to resolve the problem,pls help me...

Hello,
           I have hp pavilion dv4 lap,in this lap has some hard disk problem,when i am turn on the lap that screen shows this message "The smart hard disk check has detected an imminent failure.To ensure not data loss,please backup the content immediately and run the hard disk test in system diagnostics".
           After that i was diagnostics the system but no changes in the lap,,again again lap shows hard disk error(301).
           Then i am chosen the enter option to start up the lap it take long time for openning the windows,after enter the windows that also shows about the hard disk error in within few minitues,
           What can i do?
           This lap bought at 12-oct-2012 from malasiya,now im in tamil nadu,how to solve the problem please help me.

Hello srhk. Thank you for posting on the HP Forums.
I understand the hard disk is experiencing issues. Error 301 indicates the hard disk possesses a hardware defect. I would contact HP Phone Support for assistance, or purchase an equivalent hard disk.
If you choose to contact HP, their options will be based on the warranty status of the computer. If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480...
You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Please let me know if you have any other questions or concerns.
Mario
I worked on behalf of HP.

We downloaded Office2008 update June 13th. Now our Office programs won't open. Is this happening to others? Does anyone know how to fix the problem?

We downloaded Office2008 update June 13th. Now our Office programs won't open. Is this happening to others? Does anyone know how to fix the problem?
This is the message box content we get when trying to open Word:
Process:         Microsoft Word [309]
Path:            /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:      com.microsoft.Word
Version:         ??? (???)
Build Info:      Unknown-101117~0
Code Type:       X86 (Native)
Parent Process: launchd [109]
Date/Time:       2011-06-14 05:34:15.752 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Sleep/Wake UUID: FDFC3F45-E8C8-4D18-A0C4-EA3C76AD2547
Interval Since Last Report:          11753 sec
Crashes Since Last Report:           14
Per-App Crashes Since Last Report:   12
Anonymous UUID:                      DDF6AE0D-E118-4768-9B04-8CDCB6D7C62E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

You will need to contact Microsoft for a fix. They also have a message board. Post there if you cannot find an answer after searching their message boards.

HT201210 how to solve the problem while re storing iphone 3gs. unknon erron occured(29)

How to solve the problem while restoring iphone 3gs? (unknon error occured (29)

Hello Musthafa K.O.M,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#47
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Have a nice day,
Mario

I can't sign into Mozilla Foxfire the messages say crash I send the Crash Report, and look a detail, but not should were the crash started and how to correct the problem.

I can't upload Mozilla Foxfire internet, an error message shown Crash, I sent the crash report but not happen. Also look at the crash report detail, I'm should were the crash started and don't no how to correct the problem
== This happened ==
Every time Firefox opened
== may 18 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; (R1 1.6); InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Firefox will not open. I have the message "Firefox crashed" and a statement that Firefox will restore my tabs and send me a message, neither of which has happened.

I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak - I think that my ear piece and mike have both got magnetised how do fix the problem

I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak -
I think that my ear piece and mike have both got magnetised how do fix the problem
Please help

I have the same problem!! It lead to many other problems with my phone
I just arranged a repair with apple. Yes its inconvenient to be without a phone for a while but if your phone is in warranty its good to get it looked at professionally!

Error -8 - how to track the problem?

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