Error 807/800 - using PPTP VPN from Windows 7/XP t...

Hi,
I wonder if someone could help me? I've had this issue for about 3 months now and I’m completely at a loss now. I’m trying to connect remotely to a Windows 2003 server via Windows VPN (PPTP) from home. This had been working fine for months (Draytek 2830n purchased in Feb 2011), there has been no configuration changes beforehand to cause the problem.
Problem
From Windows 7 PC – I receive Error 807 – “The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect to the VPN server. If this problem persists, contact the VPN administrator and analyze quality of network connectivity”
From a Windows XP PC – I receive Error 800 - Unable to establish the VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection”
Steps Taken
I have carried out the following steps to trying and resolve the issue:-
Setup port 1723 on router(s)
Swapped out router for a completely different model
Upgraded firmware on Drayek 2830N
Tried various laptops and desktop PCs running Windows XP and Windows 7
Switched off local windows firewalls and Norton Anti-virus software
Opted out of BT Web Address Help service
Rebuilt the Windows 2003 Server and setup remote access again.
Tested the desktops and laptops that didn’t work at home from various locations (work, friends houses) and they work fine from another location (so this rules out the Windows 2003
The only thing that I can’t swap out is my BT line to the Exchange. Any ideas or suggestions would be extremely helpful. I’m thinking it must be a problem with my ADSL connection, perhaps the traffic is being blocked (for some reason) as I’ve explored all other avenues. I’m out of contract with BT now (although I don’t want to move ISP) I might end up having to if it solves the problem.
Many thanks for looking.
Steve

posted in error as you've already looked at BT web address help. Sorry
-+-No longer a forum member-+-

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