Error 821 XI 3.0, while eamil getting an error format is not found!!!

In XI 3.0 When I goto SCOT and click on INT or SMTP then click "SET" from support address type window "Internnet is selected"
Its comes "output format for SAP documents" window and show some format like PDF, THM and TXT thats it its not show full format like "RAW, ALI, OBJ, OTF, SCR, URL" someting like that...
how to install thase format please help me becuase getting an error messages "connot convert nodes, parameters can't be found!"  Error 821
Please help me
Travis

We have tried this with various level of J2SE without much luck and have also tried to load the .jar file manually using javaw. We have come to the conclusion that the .jar is in fact corrupted in some way.
And of course tried to clear the Java Cache on the client side ( using control panel ).
Thanks for the inputs - will keep you updated.

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