Error 9006

Whenever I purchase a song or album it stops downloading and gives an error: err = 9006. Does anyone know what this means and how I can fix it?
  Windows XP  

Have you tried running the network diagnostics (under the help menu) to see if anything funky shows up?

Similar Messages

  • I keep getting the error message 'error 9006' when i try to update my iphone and ipad with iOS 6.1.2 - HELP

    Can any one help me.
    I'm having an continued issue with my phone/ipad 2 and updating it.
    I've tried (unsuccessfully) 7 or 8 times to update my iphone 4s with the latest update (iOS 6.1.2) but it gets 30 minutes in to the update and then an error message comes up (error 9006) and it gives me no option but to click ok and it.
    I've tried using different USB cables, different ports in my laptop, even uninstalling I Tunes and reinstalling and starting again - nothing seems to work.
    I've contacted my network provider who's referred me to Apple but they are closed (I'll try again during business hours).
    I'm updating it on my laptop using an internet dongle (as i dont have WIFI - All updates have been done like this and i've never had a problem before) and I have windows 7 software..
    Is there anyone who's encountered the same issue?
    Any suggestions would be greatly appriciated?

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • ERROR 9006 can not update iPhone 4

    I have a iPhone 4 on iOS 5.1 and when i try updating or even restoring to iOS 5.1.1
    i get an ERROR 9006 about 40 - 60mb into the download i have tried maybe 4-6 times
    and cannot get it to work any one else have this problem and able to over-come it.

    To  TJohnson93
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    Why Jailbreak is Not Supported
    http://support.apple.com/kb/HT3743

  • Ipod nano 6G error 9006

    After several months I found my Ipod Nano again. In the meanwhile, I switched from Android to Iphone 5s and got quite common with ITunes.
    ITunes does find the Ipod, but states, that he is in "maintenance mode" and needs to be restored by ITunes - done so, updated ITunes to newest version, IPhone works well, but when downloading newest IPod Nano software, at the end of the 4-5 minutes download I receive error message "unkown error 9006".
    I've presed power button together with vol - also for x-times, but unsucessful.
    Is there any hint I haven't been able to find via google??
    Please advise

    That one can indicate a security software issue. In the course of your troubleshooting to date, have you worked through the following document?
    Resolve issues between iTunes and security software

  • When updating my ipod Nano, I get the error message Unknown Error 9006. Any help is appreciated.

    When updating my iPod Nano, I get the error message: Unknown Error 9006.  Any help is appreciated. 

    See this
    http://support.apple.com/kb/TS3694#9006

  • I am getting Error = 9006 when downloading some Podcasts

    I am getting Error = 9006 when downloading a podcast, Derb Radio on TakiMag, but not other podcasts.  It started occurring recently, about 3 of the last 4. This occurs on both a Windows and Apple machine.  iTunes is updated.  It does not occur with other podcasts.  Then end result is that the podcast does not download.
    I also get a "rebuffering stream" interruption during playback on the computer.

    Hello there, johnsilker.
    The following Knowledge Base article references some great information in regard to the very error you're seeing:
    Resolve iOS update and restore errors
    http://support.apple.com/kb/ts3694#9006
    Particularly:
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Iphone 4 new update can I update this new update thru ITunes the headlines say wifi and do not have wifi. I would like to do it from ITunes? When I tried last night I tried to do it it was almost done and then got an error 9006.Any one know what this is

    I tried to update my IPhone 4 last night thru ITunes and got and error when almose done 9006. It says in the nes that you have to do it thru wifi but do not have wifi and so I synced it with my computer and said I have the new update down now and selected yes and it startedto do it then stopped 3 times with error 9006? Do I have to restore the phone to do this new up date? Here is the link I saw on yahoo. Upgrade to IOS 7.1
    http://news.yahoo.com/ios-7-1-upgrade-iphone-210049155.html

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Resolve specific iTunes update and restore errors - Support - Apple

  • Download error 9006, internet intermittent.

    download error 9006.  internet intermittent. Tthis is normal for where we live, it just drops for a second and everytime it drops you have to start over with the download, is there a way to pickup where it dropped off?

    traffic shaping prioritises "core" services, so web browsing and email are not affected.
    P2P traffic and video sharing/downloading are the services that are often throttled (sometimes to the point where it's not usable).
    all ISPs do this (even the ones that say they don't).
    Sky's broadband services all do this expect for the 16MB Max LLU package which has no throttling or download limits (the 8MB services has shaping during peak times and a 40GB a month usage limit).
    apple have no control over this and will give an error message that is relevant to the problem in question (ie problem downloading the file). it has no control over what throttling an ISP is doing and is unable to tell if throttling is the issue or not.

  • I am using Iphone 3gs. Last week I updated my itunes to latest version, although I couldnt not update my iphone OS since the download fails saying error 9006. For last 2 days all my Iphone applications fail to open except the default ones. Any solutions?

    I am using Iphone 3gs. Last week I updated my itunes to latest version, although I couldnt not update my iphone OS since the download fails saying error 9006. For last 2 days all my Iphone applications fail to open except the default ones. Any solutions?

    Download a free app and try again, you can delete the free app afterward.

  • Update IOS 7.0.4 Network Error 9006

    I just update my iphone to IOS 7.0.4 but i facing trouble with it. During processing file, it keep pop out says my network error 9006 and whole thing just stoped. I have already tried lots of time but it could not work. i also have tried deauthorise, signing out, rebooting iphone and switching it off but all do not work. My iphone keep ask me to connect it to the itunes. i do not what to do. please help ..urgent =(

    Hello LittleZai,
    Thank you for the details of the issue you are experiencing with your iPhone.  Follow these steps when getting Error 9006:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    You can find the full article here:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694?viewlocale=en_US#9006
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Every time i try to restore my iphone for i get error 9006

    please help cant restore my phone when it trys to download the 7.1.2 ipsw i get error 9006 shortly after it starts

    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.

  • Trying to update Ipad2 from IOS 5.1 to IOS 6.1 but I get an error 9006

    I'm trying to update my Ipad2 from IOS 5.1 to IOS 6.1 but I get an error 9006.  I've tried updating several times but I get the same networking error.  I've tried disabling my computer and router firewalls, and made sure I have up to date Itune program, I even run the diagnostics on itunes and comes up that all connections are ok.  I also tried connecting directly from my modem, I still got the same result.  Now my Ipad has just the Itunes logo and a usb cable that's showing on it's screen.  I'm hoping I can get help with this because it seems like my Ipad is un-usable in this state.  Thanks in advance.
    PS: I also have an Apple TV 3 that's asking me to update, I run the update but it failed and asked me to run the update again.  Any help is greatly appreciated.  Thank you in advance.

    A third generation iPod touch can't be updated past 5.1.1. If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
    (107116)

  • ITunes error 9006

    I'm using iTunes 10.5.3.3 (the latest) and am trying to download a movie I purchased, but it's stuck at 2.1MB of 1.65GB with error 9006.  I download podcasts every day with no problems, so I'm at a loss to figure out why this one movie will not download.
    I've tried downloading the movie at work (failed with error 9006)
    I've tried downloading the movie at home(failed with error 9006)
    I've tried downloading the movie at a Starbucks (failed with error 9006)
    Clearly the problem is not the wireless service (it fails on any network I try).
    It's not affecting any other purchases (music, podcasts, application updates), all of which download flawlessly every day (podcasts) or every few days (application updates).
    Previoius movie downloads worked, so why, all of a sudden is this happening under such a very narrow set of circumstances?
    It cannot be anti-virus related because, if it was, it would be affecting *ALL* download from iTunes, not just a single movie, so please don't reply with that as a suggestion because it's clearly not the answer and I refuse to waste my time on suggestions like that which only endanger my computer to attacks when those protections are turned off.

    It's quite interesting how a business model like this survives: you pay your money, and you don't receive your product. Since much of the software that one tries to download on iTunes simply does not download, the business model should be changed to bill you AFTER the movies is successfully download, not before. Too much time and hassle is spent trying to get a credit because of iTunes unreliability issues.

  • Why are my movies not downloading? there is always coming error 9006 or it pretends that its loading but nothing is going...

    Why are my movies not downloading? there is always coming error 9006 or it pretends that its loading but nothing is going...

    wjdavis wrote:
    I can't remember exactly what I did. I do know that when I started it up, I couldn't find the Setup Assistant on the hard drive,
    No, once a user has been created, you can't run Setup Assistant  (without erasing and reinstalling).
    What do you recommend for fixing this?
    Here's what's happened: 
    When you first start up a Mac and create the first user account, OSX assigns it UID (User ID) #501.  The next one gets #502, etc.  Those UIDs (not the user name) are what control permission to files.
    You can see those numbers via System Prefs > Users & Groups;  click the padlock and enter your Admin password, then select an account and right-click it, and select Advanced Options.  Do not change anything on that window.
    So . . . assume your old iMac had a user 501 with the data you want; it's identified that way on the backups.
    When the Apple Store started up your new Mac, and created their account, it became #501.
    When you used Migration Assistant to transfer the 501 account from the iMac's backups, OSX copied everything there "as is" except it had to change the 501 to 502. 
    The new 502 account has all the right permissions to things now in it's home folder, but the backups belong to user 501.
    Have you added much to the Mac since you did the migration?  Have you done any new backups?  If not, while it's a bit of a hassle, one fix would be to create yet another user account temporarily.  Make it an Admin account.  Log on to it and delete all the other accounts.  Then migrate the accounts from your backups; this time there won't be a conflict, so OSX won't have to change the UUID(s).
    But if you have done new backups, this won't work, since Migration Assistant automatically uses the most recent backup.  There's a way around that, but it's a bit (or more) tedious.
    Clear as mud? 

  • TS3694 error 9006 when trying to restore

    error 9006 when trying to restrore

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • Need Assistance with Download iOS 6 to an iPhone 4. Error 9006

    I am experiencing difficulty with downloading ios 6 software onto my iPhone 4.  I keep getting error message that due to an unknown error "9006", the software was not downloaded to my iPhone.  I have tried downloading via iTunes (I have latest version 10.7) and via software update on the iPhone, but have been unsuccessful so far.  I have followed suggestions on the iPhone trouble shooting assistant.  Nothing has worked for me.  Any suggestions?

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

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