Error -9672 - HP PHotosmart 7150

About 2 weeks ago, I reinstalled Tiger on my iMac (to get the X11 subsystem for Inkscape). After that, I can no longer print to my HP Photosmart 7150 printer. I reinstalled Tiger from the system disks, and then applied the Combo update to get me back to 10.4.11.
When I try to add the printer, it defaults to HP Inkjet 3.3 for the driver. If I try and select the driver (which I have installed from HP's web site, twice and from the Tiger system disks), it doesn't show up in the HP list (just network printers do). The HP printer utility can "see" the printer, but Tiger can't?
No matter what I do to add it, I get Error -9672.
Did X11 break printing? Or am I missing something in the reinstall process?
Bree
Message was edited by: breegenie

Might try an earlier fix, amended to your printer though... seems hp has had this -9672 error plenty of times, generally an updated driver fixes it... if all the old parts get removed...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00777731&lc=en&cc=us&dlc=en &product=1146331&rule=27629&lang=en

Similar Messages

Error:-9672 when trying to add HP Photosmart C3180 printer.

Printer: HP Photosmart C3180
"An error occured while trying to add the selected printer. Error:-9672"
Printer works fine if connected directly to my iMac. But, through "Airport Extreme Base Station", I get the error.
Anyone with same printer having same problem? Anyone solutions?
iMac Intel Core Duo Mac OS X (10.4.6)

I found the same thing out yesterday and did the same solution.
One issue should be noted. The quality of the print is much worse since we are not using the correct print driver. Works fine for standard unimportant text printing, but really can't be used for printing photos.
Connect the printer directly to the computer USB and print a photograph using the real print driver, then connect wirelessly using the above method and print the same photo. The difference is dramatic.
It also seems to overuse black ink when hooked up through the Airport, and the printer light blinks for a while after printing is done.
Anyway, I plan on leaving it hooked up wirelessly for convenience sake, but when good quality is needed I will attach it directly to the USB port.
You can verify my findings and let others know if you find the same thing I found.
Good luck, and lets hope there are more compatible printers available in the future.

Error -9672 when adding my printer as a Bonjour printer after OS 10.5

I can not add my HP Color LaserJet 2600n as a bonjour printer to my Airport extreme
It gives me error -9672 when I try to make it my default printer
It was working find on OS 10.4

Fuga
Oh, a belated welcome to Apple Discussions!!
iFelix kindly provided me with these links:
HP Deskjet 5000 Series and Photosmart 1000 Printers - 'Error - 9672' Message Displays in Mac OS X when trying to add printer in Printer Setup Utility
HP Photosmart C3100 and C4100 Series All-in-Ones - Mac OS: 'Error:-9672' Displays on the Computer When Adding a Printer Using the Printer Setup Utility while Connected to an Apple Airport Base Station by USB.
Hope you can resolve your problem with the aid of these.

Error -9672 When Printing

I am trying to add an HP PhotoSmart All-in-One C3180 printer that is connected to my Aiprort Extreme. It will show up in the Printer Set-up utility, but when I click on Add it returns an erro -9672. I can connect the printer to the USB on the MacBook and everything works just fine.
Is there a step that I am missing?

Received response from HP:
Thank you for contacting HP Total Care. I Understand you are getting an
error 9672/ We normally see this error when customer try to install this
printer on a wireless network. If this is the case, please try the
following:
(If not, please let me know how you have the printer connected to the
computer)
The C3180 is not an HP supported networkable printer. HP supports this
printer "Full Functionality" USB direct connect from the printer to the
MAC. Apple supports "Print Only" functionality from the printer to the
airport.
HP released a print only driver last week that should resolve your
issue. Uninstall the HP software currently on your computer using the hp
uninstaller (Hard Drive > Applications > Hewlitt-Packard > HP
Uninstaller), then download and install the print only drivers from
HP.com. Once the software is installed, open the Printer Setup Utility
(Hard Drive > Applications > Utilities > Printer Setup Utility) and add
the printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ps-46799-2 &lc=en&cc=us&dlc=en&product=1146331&os=219&lang=en
If that fails try the workaround below.
Possible Workaround
As a work around for the C3100/C4100 units connected via USB to an
Airport base station try the following:
1. Install the software.
2. Quit the HP Setup Assistant.
3. Open the Printer Setup Utility and select the printer.
4. Change "Print Using" to the HP/Hewlitt-Packard and select the
Photosmart 1000 (P1000) and then click Add.
This should give basic print functionality only . This workaround is
offered on a non-supported "best effort" basis so if it doesn't work
they need to connect it directly to the computer.
5. If this works, you will have print only functionality. The HP setup
assistant will launch each time you restart your computer, you can
simply quit the program, or delete the setup assistant.
To delete it Click on Hard drive > Library > Preferences >
Hewlitt-Packard Preferences > and click and drag the
"com.hp.setupassistant.plist" file to the trash. Empty the trash.
Note: If you want to scan, you will need to uninstall the software, and
reinstall it. The printer will need to be directly connected USB from
the printer to the Mac.
message with the
results.
I want to use the scanner so I guess I will connect directly to the MacBook. Thanks for your help.

Printer error 9672!!

every time I try to add my printer on the printer set up utility it responds error 9672. I am using an HP photosmart 3180 printer and my airport express is connected with the printer.
please help, its driving me crazy!

Unfortunately, not all USB printers are compatible with the AirPort base stations. The following iFelix website list the known compatible printers. A quick look at the site didn't reveal yours. However, there is a link for "General HP Printer Support" that might prove helpful.

IMac printing problem with HP Photosmart 7150

I've just bought a 27 inch iMac and I'm having problems printing out of iPhoto 9. I select for eg, 4 X photos per page and it prints about 10% of the page before spitting it out. I've downloaded the latest driver for my HP Photosmart 7150 printer (Gutenprint v5.2.5) but still no good.
The print monitor window always says it is printing Page 1 7%. Weird.
Any ideas?? Thanks in advance.
Dan

I've got the same problem on my MacBook Pro with Snow Leopard and Gutenprint 5.2.5 when printing on the 7150 - it prints about 10% (and skewed at that) and spits out the page. This occurs when printing from any app.
I am only able to print in draft mode which is not suitable for anything I need to do.
I realize this printer is no longer officially supported, but any help would be appreciated!
Thanks,
Mike.

Dreaded error -9672

have set up home network using Airport Extreme Base Station (AEBS) with eMac and MacBook (Intel), both running OSX 10.4.11 and 2 printers: HP Laserjet 1022 and Canon Pixma iP4500, both connected via the USB slot on the AE. Able to print from both printers via MacBook, and Airport Utility shows both printers are connected via AEBS. Problem printing from eMac: although both printers are found in the Printer List (when using Printer Browser) whenever try to add them get the dreaded -9672 error. What needs to be done to resolve this? (am aware there is a long-standing problem resulting in these -9672 errors)

See the following for possible solution:
HP DeskJet: 5150, 5650, 5850 -- Driver not installed or Error -9672 in Mac OS 10.3 when trying to add the printer under USB to the Printer Setup Utility.
Macintosh OS 10.3 was shipped with the DeskJet v2.3.1 driver. The installation CD's for the 5000 series DeskJet printers listed above unfortunately have an older driver release then the one HP has worked with Apple to include in OS 10.3.
These steps will delete the necessary files to be able to install the 2.3.1 or greater software package to you operating system.
Resolution:
Deleting the Current driver (drivers) and preferences:
1. Save all work and close all applications.
• Open the Macintosh Hard Drive.
• Open the Library folder on the Macintosh Hard Drive
• Open the Printers folder in the Library folder
• Open the HP folder in the Library folder.
• In the HP folder there should be a DeskJet folder. Drag this folder to the trashcan.
Note: There is no need to empty the trash after this step.
2. Close all windows that are open at this time and reopen the Macintosh Hard Drive.
• Open the Users folder on the Macintosh Hard Drive.
• Open your user file in the Users folder. The one with the little house beside it.
• In the Little House there should be another Library folder. Open this folder.
• Open the Preferences folder that is located in this Library folder.
• In the Preferences folder locate all the files that start with com.apple.print. and drag them into the trash.
WARNING: This will delete all your printing preferences for all printers.
3. Close down all the windows that you have open.
Download the current driver:
4. Connect to the internet and go to www.hp.com.
• Click on the Support and Drivers link in the bottom right corner of the page.
• Click the Download drivers and software button and enter in your product. Ex DeskJet 5150. Then hit return on the keyboard
• For the DeskJet 5100 and 5600 series you will need to select your product from the next page.
• Select the Mac OS X option on the next page
• Then you will need to select the driver under software. Select the version 2.3.1 or greater driver from below the software menu.
• Click the Download now button at the bottom of the page.
Install the downloaded Driver.
5. Once the driver is completely downloaded to your computer, double click on the file.
• It will mount the disk image and open a window with the installer in it. Double click on the installer in the new window
• Enter an Administrator name and password for the installer and click continue.
• Click continue on the opening page for the HP Inkjet Installer
• Read the license agreement and click Accept to continue.
• Click Continue to the Read Me file.
• Select Easy Install from the drop down menu in the top left corner and click the install button.
• When the installer is finished click Quit.
Adding the Printer to the Printer Setup Utility
6. Open the Printer Setup Utility if it was not automatically opened by the Inkjet installer
• Open the Macintosh Hard Drive. Open the Applications Folder. Open the Utilities folder. Double click on the Printer Setup Utility
• Delete any existing 5000 series DeskJet printers that may have been added automatically by the Operating System. Click on the name of the printer and click the Delete button in between the Add button and the Utility button at the top of the current window.
• Add the printer to the Printer Setup Utility by clicking the Add button at the top of the current window.
• Select USB from the drop down box at the top of window. NOTE: For the 5850 you will want to select rendezvous or hp IP printing if it is connected through one of it's network connections.
• Wait until the system prompts you to reload the browser, due to knew printer drivers being detected. Click OK to reload the browser.
• Click the 5000 Series DeskJet from the box below. Then click the Add button at the bottom of the page.

Windows 8 and need a fix to use my hp photosmart 7150

I have windows 8 xp 64 bit, is there a fix to be able to install my HP photosmart 7150 printer.

Nitam wrote:
I have windows 8 xp 64 bit, is there a fix to be able to install my HP photosmart 7150 printer.
Hi,
Sorry to say: This printer is not supported in Windows 8.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175#N55991
It's time to buy a new printer.
Regards.
BH
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Error - 9672 when installing printer to Airport Express

Hey all, now i have done some research on this before asking for help. It seems that when installing my HP 1350 All in One printer to my Airport Express i get this error 9672.
now i did find this link
http://docs.info.apple.com/article.html?artnum=300511
but its not for the same printer and i am not runing 10.3 as i have all the latest drivers from the HP site, all my software is updated including my os currently runing at 10.4.6
When i go to the printer set up utility, i am able to see the 1350, just cannot add it without geting this error. Any help is appreciated.
G5 Dual 1.8 1.25Gb Ram / G4 iBook 14" ACD 23" iPod 30gb Traktor 3 Mac OS X (10.4.6) Logic Pro 7.2, Presonus Firebox.Reaktor 5.NI Komplete.Abelton Live 5.EyeTV 200

this thread may be of help:
http://discussions.apple.com/thread.jspa?messageID=728982&#728982

Getting an Error:-9672 when trying to add printer through airport express

Hi everyone, I have a canon colour laser printer (LBP5000) works fine when I pop the usb straight in to the mac, but when I try setting it up by plugging the usb into my airport express I get an Error:-9672 this happens when setting up the printer in print & fax system prefs.
I have another printer set up on a different airport express, which works fine.... could this be a problem?
Any help would be great
Thanks
Lee

Hello Lee,
When you select the LBP5000 in the Printer Borwser > Default Browser view, the Print Using menu should automatically set. If it isn't, and you are having to manually set the printer, then that will be a likely cause for the error (which usually occurs when the wrong driver is selected).
Try turning off the Airport Express and the printer. After a few seconds turn the printer on first and after it finishes making it's warm up sounds, turn on the Express. Now try to add the printer via the Default Browser view.
If that doesn't help, check your Airport Express firmware version. Some previous postees have found that their problems are resolved by updating their firmware on their Airport Extreme/Express.
Regards,
Paul

Photosmart 7150 Scan to My Apple Laptop Not Working

I can print fine. (Have latest OSX Yosemite update on my lap top). Can't scan to my lap top.
This question was solved.
View Solution.

Hi @Noose ,
I see that you can print, but you can't scan from Yosemite. I will certainly do my best to help you.
Please check the model number for your printer. As far as I can see the Photosmart 7150 doesn't have scanning functionality.
Do you maybe have the Photosmart 7510? How Do I Find My Model Number or Product Number?
If your model has a scanner, please try the following steps.
I would do a hard reset.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name.
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Hp3420 + AirPort Bonjour = Error -9672, (on 10.4.8)

Hi all.
I have a hp deskjet 3420 printer connected to AirPort Express,
which was working fine on my G4 Mac mini a few month ago
(I think it had OSX 10.4.5 around that time)
I bought a new intel iMac expecting it to work just like it did, but for some reason it now gives "Error: -9672" when I click "Add" button from printer utility.
The printer itself is detected fine in the broweser, and
driver is automatically detected as "HP inkjet 3.3."
Annoyingly the same now happens on G4 mini too!
I haven't used the printer in a while but it has to do with something in the OSX update?
The printer still works from my wife's iBook G4 (10.4.6) and Windows XP, on real PC and on Parallels Virtual PC on my intel iMac! so I know it's not a hardware issue.
Does anybody have similar experiences?
It works fine if plugged to the iMac directly on USB,
as it should since it's supported by Tiger out of the box
http://docs.info.apple.com/article.html?artnum=303057#hpdrivers
thanks!
PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)

Do you have any software that might be causing this?
I just realised that I have Adobe Creative Suite2 with the Adobe Acrobat 7.0 installed on both machines (iMac & Mac mini G4), but not on my wife's iBook (the one that's still working fine).
My friend's new MacBook also failed last night. Not sure what software was installed on it.
Why isn't Apple making list of error codes available?
That "-9672" must mean something for troubleshooting, yet only info I could find was this article which is hardly helpful.
http://docs.info.apple.com/article.html?artnum=300511
PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)
PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)

Epson 4880 Error:-9672

I have downloaded the latest and greatest print driver from epson and get the error "An Error occurred while trying to add the selected printer. Error:-9672
I added the printer using default if found the driver and I clicked Add.
Any help would be appreciated.

I had been receiving a similar error on a client's Mac Pro running 10.5.2. Rather than using the latest driver, I tried the beta Leopard drivers. It works just fine. This is a Stylus Pro 4880. Connecting using Bonjour to a Mac Pro running 10.5.2.
The beta drivers are here:
http://www.epson.com/cgi-bin/Store/support/supAdvice.jsp?type=highlights&noteoid =101603
Evan.

Hp photosmart 7150 only prints black and white with mac

My hp photosmart 7150 only prints black and white with mac. I have tried installing and uninstalling, installing drivers, but no change.

Hi,
You did not mentioned your Mac OS X version, however I assume you have one of the latest versions.
The Photosmart 7150 is not supported on Mac OS X v10.6, v10.7, v10.8 or v10.9 and therefore it is more than likely that there are no drivers for your OS and the used Generic Driver only provide B&W printing.
Although it is not officially supported you may check 3rd party solutions such as the 3rd party HP-IJS print drivers which list your printer as supported.
Be sure to install any of the 3 required downloads, then click the plus sign under Printers & Scanners, click the Use drop down and click on Select Printer Software.
Search for your printer model form the list and select the driver, I believe that may work:
http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/hpijs
Although it only list up to 10.8 (Mountain Lion) it should also work on Mavericks from my experience.
Hope that may help,
Shlomi
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Error 9672 help required

Epson rx620 installed 6 months ago, printing fine. Yesterday stopped printing. Reinstalled driver, no change. Deleted printer from printer list. Cannot re-add printer, keep getting error 9672. Epson says this is a Mac issue.
I've scoured the web and this support site but cannot find any guidance....any suggestions please?

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Error -9672 - HP PHotosmart 7150

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