"Error:-9672" Printer Setup Utility

Trying to install a Canon Pixma iP6000D via wireless network - getting error message "Error:-9672" -says printer setup utility is not responding/working. Successful installed an HP (direct connection, though).
Confusing to me, since this printer (the Canon) was connected to the wireless network before. Had problems getting it to print, so I deleted the printer and can't re-install it.
Any help or leads are appreciate

I was having the same problem with my HP 3180, MacBook and APE. I googled the error and found this link to some helpful advice that instructs you to uninstall the printer software and select a different built in print driver. It worked for me and took just minutes! hope this helps you too...
http://homepage.mac.com/james.clay/iblog/B894479528/C85535593/E20061014203725/in dex.html

Similar Messages

CAN'T GET PRINTER TO ADD IN PRINTER SETUP UTILITY

I've recently purchased a Epson DX4850 printer for use on a Mac using 10.3.9. I installed without problem and it worked fine for first 4 days. Then the driver seemed to disappear. I tried to readd through printer setup utility but it came up with message "SERVER ERROR SERVICE UNAVAILABLE". I tried reinstalling, redownloading driver from Epson website, deleting prefernces and reinstalling but it wouldn't work.
I don't get the message anymore but when I try to add printer it says its found printer driver do I want to refresh the screen but then when I click ok nothing happens.
Under Epson USB it's blank and under USB it has Stylus driver with a ? and not installed.
I've had the printer checked and that works fine.
CAN ANYBODY PLEASE HELP ?

Sorry Hirsty I can't help but just to go on the list that I"m having similiar problems with my Canon ip4200. I'm running 10.3.7 and can't even find the drivers even though I've installed them from the disc and then from a download. Still won't show up.

Print Center / Printer Setup Utility missing

My refurb iMac had its entire logic board replaced several weeks ago. Since then I have not been able to use my Epson Stylus Photo R280 printer. Turns out that somehow my utilities called Print Center and also Printer Setup Utility have disappeared from my computer. Because it is a holiday, I am unable to to contact Apple Care by phone. I tried to locate a place on my Leopard install disk where it lists zillions of single items which I could chose to install, but can not find it. I am hoping that someone in here can direct me where to look. My Brother HL 2140 is working fine. I'm stumped.
Holly

Got a reply from Epson. Even though I originally told them the printer was hooked up to a wireless Airport Extreme Base Station, they seemed to ignore that fact. But, finally they came up with this excuse:
Response (Stephan R) 08/21/2008 11:19 AM
The Epson Status Monitor requires constant bidirectional communication with the Host for it to function properly. The Airport Extreme only allows a one way communication, so when the Epson Status Monitor tries to update the Host with the proper ink levels you will receive a communication error.
So, I guess that you can't use the print utility from a wireless connection, I hooked the printer to one of my Macs and added the printer to the Utility there. The utility works there, but I have to reconnect the printer to the Airport Extreme and visa versa to make they whole thing functional. Oh, well.

Add (+) printer in Sys Prefs Print & Fax makes Print Setup Utility crash!

Something is wrong with System Preferences Print & Fax pane, or something else... From there, I can't add any new printers. When you click + below the list, it's supposed to launch printer setup utility? But it does nothing what so ever.. or that's what I thought until I looked in Console to see what's going on (if anything), and the console reports that the printer setup utility crashed. It launches fine directly from Utilities. What gives?
Here is the crashlog report, if anyone can make sense of it:
Host Name: SunFlowerG4
Date/Time: 2008-09-12 20:05:39.525 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Printer Setup Utility
Path: /System/Library/CoreServices/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Parent: WindowServer [88]
Version: 5.5 (227)
PID: 2883
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 libSystem.B.dylib 0x9012c6f0 mallocinitialize + 56
1 libSystem.B.dylib 0x900033b8 malloc + 48
2 com.apple.Foundation 0x92bcff74 _NSAPDataCreate + 32
3 com.apple.Foundation 0x92bd00f0 NSPushAutoreleasePool + 40
4 com.apple.AppKit 0x9387e2d0 NSApplicationMain + 60
5 com.apple.print.PrintCenter 0x00002690 0x1000 + 5776
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009012c6f0 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x44000222 xer: 0x0000000000000000 lr: 0x000000009012c6ec ctr: 0x00000000900017a0
r0: 0x000000009012c6ec r1: 0x00000000bffffa80 r2: 0x00000000a0001fac r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x0000000092f45018 r6: 0x0000000000000001 r7: 0x0000000000000001
r8: 0x0000000000000002 r9: 0x0000000000000000 r10: 0x00000000900014f0 r11: 0x00000000a00061ec
r12: 0x00000000900017a0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000094
r24: 0x000000009fffc6c0 r25: 0x0000000000000000 r26: 0x00000000bffffcac r27: 0x00000000a37ce2a0
r28: 0x00000000a0003390 r29: 0x00000000a000c6c0 r30: 0x0000000000000000 r31: 0x000000009012c6c0
Binary Images Description:
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Well I figured out how to run Printer Setup Repair to try that route. So far these results:
PERMISSIONS REPAIR:
Sunday, September 21, 2008 7:36:10 PM
Starting permission verification and repair, omitting localized files...
The file /System/Library/LaunchDaemons/printer.plist is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
912 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
All the other tabs on Printer Setup Repair were uneventful except the verify permissions on tmp items:
Sunday, September 21, 2008 7:48:36 PM
Begin deleting contents of the /private/tmp/501/TemporaryItems directory...
Unable to complete the process.
Error type 1: Unable to delete temporary files because the /private/tmp/501/TemporaryItems directory is missing or empty.
-----------------------------

Printer Setup utility freezing

We are having a problem on 3 machines, with the printer setup utility freezing when a user logs in. it obviously effects microsoft office products etc. I have read the other posts and checked that users can manage printers but this is still happening. - the client machines are running 10.3.9, to a tiger 10.45 server.
The only difference between the machines is, that the ones with a problem have had the interactive smartboard software installed.
Any help would be appreciated!!
Thanks!
Nicola Clarke
Hayfield School

ok...repaired disk permissions and printer utility no longer freezing.
but..turned printing sharing back on and when trying to print from a new MACBOOK over wireless network.....nothing! I have the epson R800 showing up in the printer list and everything looks fine.....click print and nothing prints......no error message. it seems to trigger the print utility on the G5 to stop jobs but I can start jobs again-just can't print from laptop .
help please!

Locating my printer setup utility

I dont seem to have a printer setup utility how do i get one to add my new printer to?
did it go the way of my virex when i loaded leopard? cause im getting this error msg to list the new printer in the setup utility and my search provides no printer setup utility. is there a way to get this as a download?

Yes ... here is a list of what I have done:
loaded the driver from supplied disk for printer lexmark x5470
followed directions of error msg and looked for the printer setup utility ... could not find
called lexmark (2ce)
1st time said I needed to down load the driver from their web site, which I did ... no resolution
2nd time they said I needed aforementioned utility and for me to contact Mac
(Mac has no phone support available for me or live online support so here I am at the discussion
boards)
reloaded Leopard ... still did not get a file called printer setup utility ... printer worked briefly and
then back to receiving error message. mainly from printing attempts from the web (only file I
could print from HD was a .tif file. all other .doc or .rtf would not print.)
opened disc utility and verified disc permissions ... some errors related to lexmark then repaired
tried moving the downloaded patch from lexmark around to applications and then to the lexmark
folder its self but nothing seemed to help
Is there not a Mac tech out there that could help?

The application Printer Setup Utility quit unexpectedly

Hi All,
I'm using 10.4.11, trying to add a printer. In 'Default Browser', I click on 'More Printers', and I receive the following error, The application Printer Setup Utility quit unexpectedly.
Done all the basics, reset permissions, updated latest software, no help.
Any help is appreciated.
Thanks.

To The Apple Discussion Boards!
Did you reboot your computer after repairing permissions & installing? If so, trash the com.apple.print.PrintCenter.plist file & restart your computer.
Please post back the results.

Printer Setup Utility not working and autostopping jobs for an HP

I have both an Epson Stylus R200 and an HP Photosmart 2570 series all-in-one. the epson prints fine, but the HP doesn't at all. it keeps stopping the jobs i send to the HP. The HP is also a scanner and i can do scans so i know its not a problem with the physical USB connection.
To attempt to fix this problem, i try to open the Printer Setup Utility. I've tried to open the utility 3 seperate ways. 1) from the menu item "utility" in th e HP printer dock item
2) from "Utilities/PRinter Setup Utility
3) from System Preferences "Printing/Faxing>setup printers"
still the utility appears to be running on my dock, and the menus on the top appear (Edit View Printers Windows Help) simply won't drop down and let me use the Utility.
is my Printer Setup Utility COrrupted? if so, where can i find a replacement download without reinstalling Panther?
i searched the apple downloads to no avail.
restarting now.
any help is appreciated. thanks
G3 minitower 370 MHz Mac OS X (10.3.9) [email protected]

thanks for your repsonse greg, however this is not resolved.
ok, i know ive got the 10.3.9 update installed successfully. in fact, i decided to reinstall OS X completely and update from there. this took much time. i backed up all system files manually and erase and installed OS X. i am having multiple problems still as a result, such as dreamweaver m not booting, but that goes beyond the scope of this help thread.
but, i can finally open the Printer Setup Utility. i did not find my old R200 drivers so I reinstalled the R200 driver. I also ran the HP all-in-one software. now, whats left to do is add these two printers in the utility.
When i select from the add printer dialogue, "EPSON USB" it find the R200 driver, then i try to select "add" and it gives me this error: "An error occurred while trying to add the selected printers successful-ok-conflicting-attributes"
when attempting to add the HP all in one to the utility, it won't even find the HP driver. Before i re-installed the HP all-in-one software, it had found it but gave me the exact same error as above. also in the add new printer dialogue the menu item that should say "USB" is just blank, and when i select what should say "usb" anyway, it.
i deleted two files in the Library/Preferences/ folder that started with com.apple.print they appeared to be default configuration files. after rebooting the utility, the same problem persists.
any other suggestions? now i can't print at ALL.
G3 minitower 370 MHz Mac OS X (10.3.9)

Printer Setup Utility and trouble with CUPS

Good day! I'm hoping that someone here might help me with a pretty frustrating problem I've run into.
I'm not sure what prompted this, but for some reason, I can't seem to add any printers using the printer setup utility (PSU). I reset the printing system through the PSU, and now, when I try to add a printer, one of three things happen: 1) PSU stops responding, and I have to force quit it, 2) I get the message "error-service-unavailable-error", or 3) the "Add a Printer" window just closes, as though it succeeded, and returns me to an empty PSU screen.
Now, after wrangling with it for a bit, I found that when I went to the CUPS web interface (localhost:631), I couldn't navigate throughout it. That is, localhost:631 brought me to the interface, but I couldn't get to any of the rest of the interface to let me look at printers, etc.
So, I suspected that it was a connectivity problem on port 631. Sure enough, I ran nmap and got "631/tcp closed ipp." I tried opening it on my router and on the firewall, to no avail. So, I mucked around /etc/cups/cupsd.conf and set CUPS to listen on Port 631 (even though it should have already been listening already on localhost:631, according to the .conf file), and voila: nmap yields "631/tcp open ipp"
Too bad that's not my problem, it would seem. Now, all that happens is I try to add a printer, and the dialog closes when I press add, to no effect.
I've tried using the Printer Setup Repair Utility ( http://www.versiontracker.com/dyn/moreinfo/macosx/26660&mode=feedback ) to check all my permissions and setup, as well as replace the cupsd.conf file, which only renewed the 631 port problem), repairing my permissions, changing permissions on /var/spool/cups to 700, trashing the files in /Library/Printers/, restoring them, restarting cupsd, restoring the cupsd.conf file from the cupsd.conf.default file, most everything I can think of.
And one more symptom: when I try to delete printers using the CUPS web interface, I get a 403 Forbidden message reading "You don't have permission to access the resource on this server." I tried the suggestions on http://www.oreillynet.com/cs/user/view/cs_msg/9184 to no avail.
So in short, I'm hoping that someone has some suggestions, ideas, or solutions? Anything would be great. I've been stuck on this for a couple days, and I'm going to be needing a printer pretty soon now.
Thanks in advance for your help!
Gratefully,
a.

I'm still struggling with this problem: whenever I try to print, the application from which I'm printing freezes. I've attached the error report from one such instance of attempting to print from Preview. Maybe someone could help me make sense of it?
Date/Time: 2007-03-03 01:56:27.664 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: Preview
Path: /Applications/Preview.app/Contents/MacOS/Preview
Parent: WindowServer [65]
Version: 3.0.8 (409)
Build Version: 2
Project Name: Preview
Source Version: 4091100
PID: 3642
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907dd884 CFURLCopyScheme + 52
1 edu.ncsu.pde.KLPR 0x05a12cb8 ParseDeviceURI + 44 (PDECore.c:586)
2 edu.ncsu.pde.KLPR 0x05a12d88 GetServiceName + 124 (PDECore.c:609)
3 edu.ncsu.pde.KLPR 0x05a12b78 MyInitialize + 236 (PDECore.c:540)
4 ...int.framework.Print.Private 0x059b7240 PrinterPopupEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1012
5 ...int.framework.Print.Private 0x059a8c60 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 1392
6 ...int.framework.Print.Private 0x059aa39c DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 7340
7 ...int.framework.Print.Private 0x059ab844 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 12628
8 ...int.framework.Print.Private 0x059a9000 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 2320
9 ...int.framework.Print.Private 0x059a9800 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 4368
10 ...int.framework.Print.Private 0x059af638 PMPrivateSetItemProc + 1096
11 ...int.framework.Print.Private 0x059b0008 PMPrivateSetItemProc + 3608
12 ...int.framework.Print.Private 0x059aece4 PMPrivatePrepareAppKitPrintDialog + 228
13 ...apple.print.framework.Print 0x93088448 PJCPrepareAppKitPrintDialog + 124
14 ...apple.print.framework.Print 0x93088360 PMPrepareAppKitPrintDialog + 128
15 com.apple.AppKit 0x938fefd4 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 276
16 com.apple.Preview 0x0003b440 0x1000 + 238656
17 com.apple.AppKit 0x937a7c4c -[NSApplication sendAction:to:from:] + 108
18 com.apple.AppKit 0x938024b8 -[NSMenu performActionForItemAtIndex:] + 392
19 com.apple.AppKit 0x9380223c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
20 com.apple.AppKit 0x93801ce4 -[NSMenu performKeyEquivalent:] + 272
21 com.apple.AppKit 0x93801b54 +[NSSegmentedCell _performKeyEquivalentOnAllCells:] + 296
22 com.apple.AppKit 0x93801904 -[NSApplication _handleKeyEquivalent:] + 284
23 com.apple.AppKit 0x9370b408 -[NSApplication sendEvent:] + 2944
24 com.apple.Preview 0x00003640 0x1000 + 9792
25 com.apple.AppKit 0x93702d10 -[NSApplication run] + 508
26 com.apple.AppKit 0x937f387c NSApplicationMain + 452
27 com.apple.Preview 0x000313f0 0x1000 + 197616
28 com.apple.Preview 0x00031298 0x1000 + 197272
Thread 1:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.Foundation 0x92964300 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x937a3708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907dd884 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x24002402 xer: 0x0000000000000000 lr: 0x00000000907dd858 ctr: 0x00000000907dd850
r0: 0x0000000000301280 r1: 0x00000000bfffdd10 r2: 0x00000000a07ba274 r3: 0x0000000000000000
r4: 0x00000000bfffddf8 r5: 0x00000000bfffddfc r6: 0x00000000bfffde00 r7: 0x0000000000000000
r8: 0x0000000000000001 r9: 0x000000000000004c r10: 0x0000000000000007 r11: 0x0000000005a17090
r12: 0x00000000907dd850 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x00000000059d962c r17: 0x00000000059d962c r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x00000000059d962c r22: 0x00000000059da0f4 r23: 0x0000000005e14450
r24: 0x0000000005e90d20 r25: 0x00000000059d8b58 r26: 0x0000000005e918f0 r27: 0x0000000005e3cae0
r28: 0x0000000005e90d20 r29: 0x0000000000000000 r30: 0x00000000bfffdd60 r31: 0x00000000907dd858
Binary Images Description:
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0x2c4000 - 0x2c4fff jp.hetima.SafariStand.loader SafariStand-loader version 1.0.1 (6) /Users/aresnick/Library/InputManagers/SafariStand/SafariStand-loader.bundle/Con tents/MacOS/SafariStand-loader
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0x914f7000 - 0x914f7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x9183a000 - 0x91898fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x94702000 - 0x9470ffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94755000 - 0x9476efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94f74000 - 0x94f91fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95496000 - 0x955c4fff edu.mit.Kerberos 5.5.23 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x9fbb9000 - 0x9ff73fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
Model: PowerMac12,1, BootROM 5.2.6f1, 1 processors, PowerPC G5 (3.1), 2.1 GHz, 2.5 GB
Graphics: ATI Radeon X600 XT, ATY,RV380, PCI, 128 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
Memory Module: DIMM1/J6700, 2 GB, DDR2 SDRAM, PC2-4200U-444
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Bluetooth: Version 1.7.8f2, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: ATY,RV380, Display, PCI-E
Serial ATA Device: WDC WD2500JS-40MVB1, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K05,
USB Device: Hub, , Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Evoluent VerticalMouse 2, Kingsis Peripherals, Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Any ideas?

Printer Setup Utility/Print Center Missing

Occasionally my Epson 2200 loses its settings and I get an error message through the Epson software telling me the ink set is different from the one in the printer when it was installed (it's not) and that I need to open the Printer Setup Utility, uninstall the printer and reinstall it. Usually if I delete the job and resend it, the printer works, but tonight after repeated tries the error persisted. So I went to reinstall the printer and there's no Printer Setup Utility or Print Center Utility.
Huh? Where would it go?
Do I just have to reinstall OSX or is there a quicker fix?
I'm using OS X 10.5.8 on a 2.8 GHz Quad Core machine.
Thanks in advance,
JP

pastjay wrote:
I need to open the Printer Setup Utility, uninstall the printer and reinstall it. Usually if I delete the job and resend it, the printer works, but tonight after repeated tries the error persisted. So I went to reinstall the printer and there's no Printer Setup Utility or Print Center Utility.
I believe that the "Printer Setup Utility" disappeared with Mac OS X 10.5. Since then all printer setup is done in the "Print & Fax" panel of System Preferences.

Printer Setup Utility regularly running mad

Since I'm running MacOS 10.4.2, Printer Setup Utility
I can't use regularly my printers more than one week.
Every week, any software trying to print gives me an error
message. When I start "Printer Setup Utility" it displays
the BBFH for minutes. When I select its icon in the Dock I
get the "Application not responding".
For information:
- the permissions are OK,
- there is no error message in<pre> /var/log/lpr.log</pre>,
- this problem is common to all accounts.
The only fix seems to reset the printing system.
And then to start again defining all the printers I have
to use and configure them. I can't play that silly game
every week.
There is possibly something special in my use of printers:
I'm regularly working with different network configurations
(more than 10), and in each one I have one different printer
configured.
This problem is completely new since I upgraded from
10.3.9 to 10.4.2.
How may I further analyse this problem?

This bug has been fixed with MacOS update to version 10.4.3.
dan

No Safari - no Printer setup utility

I have an Epson CX6600 printer scanner. I had created PDF files and tried to print one. I got the message that the application Printer Setup Utility has unexpectedly quit. I tried various other files and kept getting the same message. Then I went to reset my Printer Setup Utility and it would not open.
Soon after Safari would not open (no layouts come up). Even when I ask for a new window nothing happens. I reinstalled my original software, which is OS X 10.3.5, tried again, with the same results. I don't even know how to upgrade back to 10.3.9. After reading other forums I decided to go to a different partition and I found the same problems. Yet Internet Explorer works and my email program works. However, all my bookmarks are at Safari, so I would love to get it working again as well as having my printer print.
Some context about the problem. I had been creating and saving PDF files, which is what I was trying to print. I had recently installed Virtual PC and Windows XP Home.
Any answers! Would be very grateful.

Hi syncopat!
Have you run Repair Permissions?
TO REPAIR PERMISSIONS ON THE STARTUP DISK
1.Open Disk Utility, located in Applications/Utilities, and select the startup disk in the left column.
2.Click First Aid.
3.Click Verify Disk Permissions to test permissions or Repair Disk Permissions to test and repair permissions. (I never Verify. Just run Repair.)
Rerun RP until the only messages reported are listed in this link.
Spurious Permissions Errors Using: 10.3.x
When Repair Permissions is complete. Quit Disk Utility.
ali b

Blinking Printers in Printer Setup Utility

Hello - Let me start by saying I am no Mac expert at all. I am the network admin for my company but only support two Macs and thus do not have much interaction with them but I am tech savy.
We have one of our Adv department living remote in a different state. Suddenly yesterday, when she went to print, she was given an error that there was no printer selected. Her only option was to install a new printer. This is strange because she has two network printers (one wireless and one by network cable through a small switch) and has Adobe Acrobat 7 so should also have the Adobe Printer available.
I had her go into the Printer Setup Utility through Apple->System Preferances->Printers. There she sees her three printers but they are all blinking on and off. What I mean by that is, the three are there, then gone, then there, then gone. She said they are not graying out but actually disappearing. She is unable to select them to delete them.
We have tried setting up a new printer but it does not detect the printers. I have had her power off both the physical printers to see if some type of network issue was causing the problem but the blinking continues.
I did have her try booting in "Safe Mode" which I understand does some system repair but after that was done and a reboot, the problem persists.
Does anyone have any ideas for this issue. Of course of all days, she needs to get a project printed to PDF by the end of the day for our printer to meet the deadline.
I would be very greatful for any ideas or help!
Thanks,
Daniel

Hello All,
She was able to get the catalog out via an export to PDF option in Quark. Unfortunately the files turn out to be about 25MB per page that way and she had to upload over 600MB via her DSL connection. But it got done.
Now the problem still persists. I have some new info from working on the problem.
We were able to get the blinking to stop by selecting the check box to share the printer from within the Printer Setup Utility. This allowed us to click on the Delete button but we receive an error saying "Server error service unavailable". We are also getting the same error we when try to add a printer.
Doing some searching, I found that that points to the problem being related to the cups printing system in Mac OS X. I did the fix listed in this article twice
http://docs.info.apple.com/article.html?artnum=107054
describing how to reset the printing system in OS 10.3 but it did not help.
Any ideas?
Thanks,
Daniel

10.4.7 printer setup utility not working

I have an eMac with a USB connection to a HP officejet 5610xi AiO printer. Until about 2 weeks ago, (when I believe we updated to 10.4.7) all was well. After manually uninstalling the HP software, reinstalling from the downloads and the CD, I still can't add the printer. HP support thinks I may have a problem with printer setup utility. When I have downloaded their software, it gets stuck for over five minutes in the printer plug ins install before it finishes. When I try to run set up, it gets stuck on the fax set up page before it says it's finished. When I try to add the printer the printer browser finds the printer through the USB connection, but it won't let me add the printer.

I ran the repair hard drive. Seemed like it might have repaired things too fast. Only took a few seconds. Tried reinstalling a new 10.4.7 combo update just now and got an error message at about 80% complete. Earlier I ran the quick and extended hardware test and found no problems.
I can't find my backup drive, the computer lists my firewire connection as "unknown device."
Instead of having selection/dialog boxes highlighted in blue, sometimes there is a thick black box instead.
Last night, about five applications including safari and finder stopped responding. I couldn't force a quit either.
This morning applications like quicken, palm, iTunes, and appleworks won't open because of a "shared library" error message.
Should I just give up and take everything to the shop?
Thanks,
Terri

Yet another freaky printing problem: 10.3.8 and Printer Setup Utility

I'm hoping some really smart people can help me out here -- I'm not as good at Mac troubleshooting as I need to be!
I purchased Tiger a few weeks ago and the upgrade went fine and I was able to print, but then suddenly I can't any more. I have a PowerBook G4, running 10.3.8 and a HP 2710xi, which is a wireless printer (not sure of the proper term for this).
The symptoms: iCal crashes when I hit cmd-P. Other programs also crash upon printing. Some programs will bring up the print dialog, but it freezes up at that point. I tried printing to a PDF in Microsoft Word, and that crashed it. This problem persists in other user accounts.
Additional problem: Printer Setup Utility crashes whenever I hit the "add" button to add a printer. I have the crash reporter information if anyone wants it. Can't add any printer at this point.
What I've tried: I uninstalled the old software from HP and reinstalled new software. The HP installer can't finish running since it gets hung up by the Printer Setup Utility. I installed print-only drivers from HP. Same problem. I tried plugging the printer in to the USB to see if that makes a difference. Same problem.
Printer Setup Utility is recognizing my printer in all forms: as USB, Bonjour, and HP IP Printing. I just can't add it due to the program crashing.
Further troubleshooting: I ran all the maintenance and permissions repairs in Onyx. I used most of the diagnostic and repair tools in Printer Setup Repair, including Reset the printing system and deleting printer preferences. I reinstalled the 10.3.8 update from Apple's website.
I'm not sure what my next step should be: Do I reinstall the whole operating system? From my review of this board, lots of other people are having problems with Printer Setup Utility in Tiger.
Thanks in advance for any insight you can offer.
PowerBook G4 Mac OS X (10.4.8) HP Photosmart 2710xi

Have you tried starting up with the Install DVD, and then using Disk Utility (in the menus at the top, NOT in the installer) to repair the hard drive?
If you're going to show us any errors, use the Console to look at cups error log. Paste any line that starts with E, plus the 3 lines before it (they tell you what was happening).
If none of this is fruitful, yes, reinstalling is the next step.

"Error:-9672" Printer Setup Utility

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