Error (-9808) keeps coming up

i am trying to log into my itunes account but whenever i put in my information and click login then an error message comes up and says "We could not complete your Itunes store request. An unknown error occurred (-9808)
There was an error in the Itunes store. please try again later"
this comes up whenever i try to login

Make sure your date and time are correct.
This alert is often caused by a perceived security issue due to higher than expected security settings.
http://support.apple.com/kb/ts3297
1. Check your computer's date, time, and time zone. If they are not correct, correct them.
2. Configure your Internet Options in Windows as described above.
3. If the issue persists, or the changes made to Internet Options revert after restarting your PC, then the issue is likely caused by out of date or incorrectly configured security software. Follow the steps in iTunes for Windows: Troubleshooting security software issues to resolve the issue.

Similar Messages

  • TS1368 I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

    I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

    Click here and follow the instructions.
    (98897)

  • Why does the error message "Microsoft Outlook must be closed because an error occurred" keep coming up?

    why does the error message "Microsoft Outlook must be closed because an error occurred" keep coming up?

    Reboot the machine.

  • Download error message keeps coming on retrying to update application, tells me to get help

    Download error message keeps coming on retrying to update application, tells me to get help

    Nobody can tell you anything. you have not provided any system information or other useful technical details.
    Mylenium

  • HT4061 My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Program won't open Error: 6 keeps coming up.  Have reinstalled.

    Program won't open Error: 6 keeps coming up I have tried reinstalling.

    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • HT201210 Iphone 3gs needs to restore as cannot turn phone on but cannot restore as unknown error 2001 keeps coming up.   I have tried several times on different computers. Any help or ideas?

    Iphone 3gs needs to restore as I cannot turn phone on but cannot restore as unknown error 2001 keeps coming up.  
    I have tried several times on different computers. Any help or ideas? Thanks

    Hi there Katherine,
    I have an article here that addresses this error code and can give you a few more troubleshooting suggestions for this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Just bought ipad, uploaded itunes and error message keeps coming up,(-9809) cannot do anything on ipad :-(

    just bought an ipad 2 today and followed instructions of uploading itunes, cannot sync it and an error message keeps coming up
    ipad screen just shows itunes logo

    A search in the forum comes up with possible solutions, here's one...
    https://discussions.apple.com/message/9382001#9382001

  • What do I do to download a movie when error 8008 keeps coming up?

    What do I do to download a movie when error 8008 keeps coming up?

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • TS3074 Error 7 keeps coming, I have tried everything

    I have tried to reinstall microsoft net framework. To remove all the components of itunes, reboot, and install itunes. But error 7 keeps coming. I hope you guys have a solution or otherwise i may reinstall windows 7.

    Hello @chris@,
    Thanks for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting apps purchased from the App Store
    http://support.apple.com/kb/ts1702
    Reinstall the affected app
    Remove the app from your device and reinstall it:
    Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
    Tap the "x" in the corner of the app you want to delete.
    Tap Delete to remove the app and all of its data from your device.
    Press the Home button.
    Go to the App Store.
    Search for the app and download it again.
    Have a nice day,
    Mario

  • Why is there a clicking noise in my ipod and the error message keeps coming up

    why is there a clicking noise in my ipod and the error message keeps coming up i tryed reseting it and it wont do anything

    Video conversion - Handbrake
    Video Conversion – Video Converter
    Video Conversion – Video Converter Ultimate
    Video Conversion – Video Mate

  • HT4061 cannot restore iphone 4s error 29 keeps coming up

    cannot restore iphone 4s error 29 keeps coming up about 2/3rds way through process

    See: http://support.apple.com/kb/TS3694#hardware

  • IPhone stuck in restore mode error 17 keeps coming up every time i try to restore with iTunes help?

    iPhone stuck in restore mode error 17 keeps coming up every time i try to restore with iTunes help?

    Hopefully this article will assist you:
    ≈≈≈≈≈≈
    http://support.apple.com/kb/TS3694
    ≈≈≈≈≈≈
    Please do reply with results/questions.

  • Yahoo email account on iphone 4s error message MFMessageError Domain error 1032 keeps coming up trying to log into my email. Why does this happen?

    I'm trying to log in to my yahoo email account on iphone 4s and the error message MFMessage Domain error 1032 keeps on coming up. Why is this happening and how can I fix it?

    What worked for me was resetting my password on my email then rebooted my iPhone 4S.

  • Cannot download blackberry app world apps - "enable cookies" error message keeps coming

    Hi,
    I have a Curve 3920, running v7.1.0 OS.
    Back in July I kept getting low memory messages and it kept getting stuck so I had to un-install apps such as Linkedin or What's App. Then I realized I only had 2GB memory so upgraded to a 16GB one.
    Now the blackberry works ok but it is impossible to re-install Linkedin or World Apps app or any other from Blackberry World interface, it keeps coming coming up with ""BlackBerry ID Services. We detect that cookies have been disabled in your browser. Please enable cookies in order to continue." error message, even though I have correct set-up in the device browser option set-up menu.
    However I successfully managed to download What's App, but not from app world page.
    Any idea of what can be done?
    Many thanks in advance.
    VladUK
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!!
    Please try this sequence:
    1) Remove both AppWorld AND the Identity App from your BB
    KB10040 How to view or remove installed applications on a BlackBerry smartphone
    If it requests that you reboot the BB, do so
    2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
    3) Install (on your BB) a fresh copy of AppWorld (during which a fresh version of the Identity App should also install)
    http://blackberry.com/appworld/download
    Again, if it requests to reboot, do so.
    4) Do another Batt-Pull reboot
    5) See if it now works.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for

  • IPhoto will not start

    When I try to run iPhoto it doesn't start and all I get is the pinwheel.  I am running lion and I notice that the window is not on my primary window (I can see a corner of the iPhoto window).  When I force quit I get the following report (1st 50 or s

  • HT4858 where did my photos in Icloud go when my phone was reset due to malfunctioning?

    My phone malfunctioned after the IOS update and the Apple store restored it.  I looked on line in my Icloud account and everything was there that should have been, but all my photos were gone from as far back as 2010.  Is there any way to retrieve th

  • Configeration part of vendor and customer interest and discount settings

    Dear all,    Pl let me know the vendor and cuatomers discount and interest setting part. Regards girija

  • Where can I find this OAM software?

    Hi all. Do you know the links for the next package? - Oracle_Access_Manager10_1_4_3_0_Win32_ISAPI_WebPass - Oracle_Access_Manager10_1_4_3_0_Win32_ISAPI_Policy_Manger I just find Oracle_Access_Manager10_1_4_3_0_Win32_ISAPI_WebGate but the other two I

  • Crashing cFP with http port scan?

    cFP-2010 running 6.1 RT, embedded application communicating via vi server to host #1. Embedded webserver is enabled but serving (properly) only default pages. Scan of port 80 causes cFP module to stop responding to port 3363 requests and crash. Seems