Error -9813 on my new, pathetic iMac intel OS 10.4

Hi,
I, like many others in this forum, cannot purchase or download for free anything from the iTunes store using my new iMac intel. On older Macs, I've never had any trouble at all. I've got the latest iTunes version, the latest QuickTime version. I read somewhere something about Keychain access possibly being corrupted and tried following step by step instrux, but had to stop in the middle as the instructions stopped making sense.
The error message I get is -9813.
There is no firewall on my computer.
I've sent apple three emails. I've gotten replies back from unhelpful people who seem not to read my complaint before sending off the wrong info to me.
I really don't know what else to do.
Any thoughts from anyone else who's licked this problem??
Thanks in advance.
iMac - 2GHz Intel Core Duo, 2GB RAM Mac OS X (10.4.8)

The following two files:
X509Anchors and X509Certificates
in /System/Library/Keychains
may be corrupted. You could use the 3rd-party utility Pacifist to extract those files from your system's install disk. But it would probably be easier (and maybe more sure to fix the problem) if you just do an "archive and install" from the install disk, being sure to select the option to preserve users. This will keep all your user files and just replace the OS X system files and applications. You should run Software Update afterwards to get your system up to date again.
You should make a backup of your user files first, just in case something goes wrong.
Hope this helps.

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Posts: 1
From: US
Registered: Feb 24, 2006
Re: iMovie HD not loading
Posted: Feb 24, 2006 6:22 PM in response to: Daniela Sciaky
Reply Email
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