Error 9813 when I try to authorize my tracks

Is there a problem with authorizing more than two accounts of purchased music on one computer? My brother's music is already authorized but when I added my purchased music and attempt to play them, I try to log in but get the error 9813. I wasn't sure if this was just a biproduct of the technical issues the store has been having today or not. Any help would be appreciated.

Doublechecking. Did you also check on the system preferences (for Sharing) as per the 1008 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document?
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

My pc says error 5002 when i try to authorize it.

i got a new pc for christmas, and i have been trying to sync my old music onto it for a few days. i have had an itunes account for years now, and i have never had a problem with it, but now the music shows up in the itunes on the pc, but it will not play, and when i try to play it, it says this computer is not authorized. i tried to authorize it, but every attempt leads me to a message saying "error 5002". please help!

Hi CAWhite,
Thanks for visiting Apple Support Communities.
Try the steps from this discussion topic first if you see an "error 5002" message in iTunes:
iTunes Store Error message 5002
https://discussions.apple.com/thread/4852016
If the error message persists, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best,
Jeremy

TS1389 It keeps coming up with an Error message when I try to Authorize it.

First it wouldn't read the iPod. Now it keeps coming up with the -42408 error message when ever I try to authorize it. What is going on?

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
© 2014 R_Kelly

Unknown error -42408 when I try to authorize new PC to play old purchases

I got a new computer and when I moved my iTunes purchases over, many of them cannot be played. I try to authorize them for this computer and it says "unknown error try again later (-42408)" This really blows because I seem to have lost a number of songs to this problem. Songs I purchased from other sites transferred fine. Any ideas?

With that one, I'd try the following document. (On Windows 7, I'd start with the section about User Account Control.)
[iTunes repeatedly prompts to authorize computer to play iTunes Store purchases|http://support.apple.com/kb/TS1389]

I'm trying to sync my iphone with my Macbook. I keep getting "Error 1008" when I try to authorize my computer. Any ideas?

Error 1008?
I already updated my payment information and still getting the error

Doublechecking. Did you also check on the system preferences (for Sharing) as per the 1008 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document?
iTunes: Advanced iTunes Store troubleshooting

When I try to authorize home sharing in iTunes, I get error message 5506. What is the problem?

When I try to authorize home sharing in iTunes, I get error message 5506.
What is the problem?

Home Sharing
Setting up Home Sharing on your Computer
http://support.apple.com/kb/HT4620?viewlocale=en_US&locale=en_US
Understanding > http://support.apple.com/kb/HT3819
How to > http://support.apple.com/kb/HT2688
Troubleshooting > http://support.apple.com/kb/TS2972

I keep getting error code (-45054) when I try to authorize my new Macbook pro. We only have 4 devices authorized to this account.

I keep getting error code (-45054) when I try to authorize my new Macbook pro. We only have 4 devices authorized to this account. I dont know how to fix this. Anybody help?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

HT1727 How do you grant permission for home sharing and authorizing? My mac did home share, but now says, "The required directory was not found or has a permissions error", when I try to authorize.

How do you grant permission for home sharing and authorizing? My mac did home share, but now says, "The required directory was not found or has a permissions error", when I try to authorize.

OK, I just got off of the phone with Apple and still no joy. They had me try a few things that did not work, then told me to Archive and Install, which did not either. Anyway, thanks for the additional help very note worthy, but still no joy. Also an email to iTunes Support took me here
http://docs.info.apple.com/article.html?artnum=93061
I have a Users/Shared folder but since the files we are talking about are invisible, I can see how it is structured.
And by the way I tried this one
http://discussions.apple.com/message.jspa?messageID=3577004#3577004
and it did not work. However, when I install a fresh copy of Tiger on the external it did authorize the computer and was able to play the downloads. But coping the invisible file to my boot drive was not successful. But , like I said the music did play when I started up from the external. So I guess that may be my only solution, unless someone can tell what the correct directory is and where it for iTunes downloads.

Error message when I try to buy Premiere Pro CC

Error message when I try to buy Premiere Pro CC: "PMT_000011 : adbehbr, pt_BR, There is money to authorize, But no Aurthorize delegated were applicable, 8870440059" after I confirmed the 4th step. I was never asked for credit card information. What do I do? I have tried both Chrome and Safari on Mac OS X 10.9.4.

use: http://helpx.adobe.com/x-productkb/global/service-ccm.html

I keep getting an error message when I try to sync my new iPhone5s to iTunes. It says my computer is not authorised. When I authorise it and try and sync again, the same error message appears. help?

I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
It says my computer is not authorised.
When I authorise it successfully, and try and sync again, the same error message appears.
Help?

Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes. It says "The iphone cannot be synced. An unknown error occurred (1723).

I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes. It says "The iphone cannot be synced. An unknown error occurred (1723).

Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Iget this message when i try to authorize my computer E_AUTH_NOT_READY

I get this message when i try to authorize my computer E_AUTH_NOT_READY

You'd have got a reply quicker by searching the forum for E_AUTH_NOT_READY
Anyway ...
~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

Hello Alark26,
Thanks for using Apple Support Communities.
If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
Note: The hosts file may be blocking the iTunes Store.
Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
Learn more
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Can't connect to the iTunes Store - Apple Support
Take care,
Alex H.

Error -9813 when accessing itunes store

I get an error message when I try to access itunes store and I can't find any info about this error message -9813?

All
I have been having issues connecting to the iTunes store for over a week now , Error code -50 and some error message in spanish , after some messing about i renamed all itunesprefs files to iTunesprefs.old main one located "C:\Documents and Settings\Account name\Local Settings\Application Data". this makes itunes reset all it prefs but does not delete any music or vids . i then restarted itunes and bobs your uncle straight in and working again .
in summary :
rename all iTunesprefs files either xml or other
remane them to .old so you have them if you need to go back
restart itunes or reboot
itunes will think your a new user but does not require a re sync
and should be fixed
i am not responsible for any errors you create by messing it up.
it has worked for me on Win xp pro ver9 (latest version) itunes .
remember error lies between keyboard and seat !!
XP Laptop Windows XP Pro

I get an error 9 when I try to restore my iPhone 4s

The title pretty much sums it up, but a little background.
While reading a kindle book my 4s shut itself off. It then started, went to the apple screen, cut to white screen, and shut off again. It repeated this in an unending loop.
Since I had not backed up my Iphone since January, I was frantic, because I had over 650 pictures on there. Anyway, I tried charging it and after a while it started working again. Miracle of Miracles! So I instantly uploaded all the pictures onto my laptop, but was unable to back the phone up again. But it was late and I figured I'd try it again later.
The next day, during normal activities such as reading a book, playing a game, or even swiping on the home screen, the phone would randomly cut off, restart, and then be fine.
Finally it cut off again, and went into the dreaded cycle.
Even though I hadn't backed it up fully, I decided to try to restore it. It was the only option I could think of. (I've already ordered a new phone, but it won't be here for 2 weeks, so I'm trying to fix this one temporarily to avoid getting a trac-phone.)
Initially I got a high numbered error message when I tried to restore the phone. So I updated my computers OS and Itunes. Then I tried again.
Now I"m getting an Error 9 message. After looking up the troubleshooting for that message, I don't know what to do. I don't have any periphials on my computer: just the power cable and the usb connected to the phone.
Does anyone have any ideas, or am I just the last guy holding the bag and out of luck here?
TL:DR?
I have to restore my 4S and I'm getting an Error 9 when I try. Nothing extra is attached to my computer, and the OS and Ituns is up to date.
Thank you all in advanced!

Hi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards,

Error 9813 when I try to authorize my tracks

Similar Messages

Maybe you are looking for