Error accessing tape

Running OSB on Windows 2003 x64 with HP C7438A DAT Drive. I've installed everything OK. No HP drivers are installed for the tape and I've disabled the removable storage service. I notice that the Oracle driver does not show up in Device Manager as it does with 32-bit Windows, but nor does the 64-bit distribution have a .inf file.
OSB can ping the drive OK, and if I load a tape, it shows up as online in Device Properties. However, if I try to mount the tape, whether from obtools or the web interface, after a while I get 'timed out waiting for bot'. Any ideas? (Before I reinstalled everything, I had the HP drivers installed and was able to use NT Backup, so I don't think it is a hardware problem).

hi, i am using the SCSI port based driver but encounter the same error, do u know what i cld have done wrong during the setup?
2007/09/19.17:18:24
2007/09/19.17:18:24 Transcript for job admin/6.1 running on myserver
2007/09/19.17:18:24
2007/09/19.17:22:24 ---
2007/09/19.17:22:24 The volume in tc-tape is not usable for job admin/6.1.
2007/09/19.17:22:24 The problem using tc-tape and the volume it contains, if any
, is
2007/09/19.17:22:24 timed out waiting for bot (OB scsi device driver)
__________

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