Error acknowledging alarms 3.6.1

Hi everybody
I regularly (but not everytime) have the problem that I can't acknowledge an alarm in 3.6.1. SMC shows the alarm notification and I can also display the alarm in the hosts properties window . Howevery, when clicking the "Acknowledge Button" I just get this error window:
Exception occured while acknowledging alarms.
Set timeout for null socket
Any ideas?
Greetings
Dominik

I dont think I've ran into that exact error message before, but this could be some type of communication issue. BTW..I'm defintately not an expert and am just shooting in the dark here. If it is a communication problem there are many factors here that could come into play. Are you using the java console?..from where are you trying to ack them?..on the server the agent is running on themselves or connecting remotely?.. can you do an smnpwalk from the server to the agent and vice versa when this occurs? Have you been through all the logs on the agent/master server?..Does this always happen on the same agents?...

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Just wondering.. If I have a local SunMC server and a remote SunMC server which is referenced to the local one, is it possible to acknowledge alarms without logging into the remote server console?
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Edited by: Emerald on Sep 13, 2007 1:00 AM

Emerald wrote:
Just wondering.. If I have a local SunMC server and a remote SunMC server which is referenced to the local one, is it possible to acknowledge alarms without logging into the remote server console?As far as I know you can't ack it from the remote-server-context-Console unless you start playing it fast and loose with the security settings (as you've already noticed).
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http://www.halcyoninc.com/products/EventAction/help/HALEventAction-remote-acknowledging-h.html
Regards,
[email protected]
http://www.HalcyonInc.com
New !! : http://forums.HalcyonInc.com !!

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Hi,
Ok then,
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the long text of the message ME794 explains what to do:
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The vendor has sent you an order acknowledgment relating to purchase order , item , via EDI. The acknowledged (confirmed) quantities exceed the under-/overdelivery tolerances that have been maintained in the PO item and have therefore not been adopted in the purchase order.
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Hi All -
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Get Mystified

Mystic wrote:
Hi All -
I would like to know if anyone can help me with DSC and alarms. I have several shared variables that I have setup with alarms and logging with DSC. I can view them with the Shared Variable Manager, the value, status, alarm state, etc. So, I want to be able to view this info on my Front Panel and acknowledge alarms there - - Is that possible? I put "alarm and event display.vi" on my front panel and it shows when a variable goes to alarm state, but I don't see how to acknowledge the alarm once it enters the alarm state.
Other question, once a variable is in an alarm state, obviously it stays there until it is no longer in alarm, but if you acknowledge it - - what happens? does it stay 'red' color and remain in the alarm list - and what about logging, does the log indicate when the alarm was acknowledged any by whom?
So that is my next question, how do I setup and force a user to 'log-on' to be able to acknowledge alarms?
If anyone could point me at a document / tutorial / example I would really appreciate it!
Thanks!
Get Mystified
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Regards,
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"alarm and event display" crashes my application

Dear All,
I use the "alarm and event disply.vi" in my DSC application. It works fine: I can acknowledge alarms, events etc. BUT...
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Well…I think I have isolated the problem, and I have recreated it in the Boiler example. Here’s what’s happening:
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LabVIEW DSC: How to get alarm status from the area?

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regards,
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I am not sure if I should be posting my problem under this particular topic. I am having trouble understanding acknowledge alarm vi and what this vi is supposed to do is not clear to me yet.
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Hi Florian,
>>2. When I activate transport acknowledgement and there is an error in XML validation outbound channel request I get an system error acknowledgement back however the error branch is NOT taken either!
Correct send step using transport acknowledgment will check whether the message was transmitted or not
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>>3. And NOW it gets interesting: When I simulate step 2 again an cancel the error message afterwards then the error branch is taken! Not very useful in my opinion if error messages have to be canceled first. The error branch seems to be pretty useless for me in case of asynchronous send steps.
Again when you cancelled the message it was not received successfully by the receiver system and hence it raised exception (as mentioned in the Exception of send step.)
I will suggest you to try using Application Acknowledgment in send step. Also If you provide the steps of BPM then it will be more helpful.
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Edited by: S.R.Suraj on Sep 8, 2009 6:41 AM

IDOC acknowledgements

Hello All,
This is a IDOC - XI - File scenario. The scenario works fine and the file is generated as expected. But the IDOC ack has error status in SXMB_MONI. The error msg is "Acknowledgement not possible". When I open the msg in SXMB_MONI and double click on <b> Acknowledgement Id</b>, the following is displayed in the window
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
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<SAP:Manifest xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:wsu="http://www.docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="wsuid-manifest-5CABE13F5C59AB7FE10000000A1551F7" />
Do I need to maintain partener profile value for ALEAUDIT under Outbound or Inbound sections? I have not done this. Is this the reason for this error?
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Bhavesh,
You are correct. File adapters do not support application acknowledgements.
So, just deleted receiver agreement for the scenario and made system (error) acknowledgement. This is supported by File adapter.
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<SAP:Status>Error</SAP:Status>
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Error acknowledging alarms 3.6.1

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