Error: Adobe's Windows build-in player cannot play

I get the following error in an Adobe Reader PDF when trying to click on an audio icon to read. I've searched this forum and Google to no avail. Adobe Reader X on Windows XP SP3 x86.
[[ Warning: JavaScript Window -
Acrobat has encountered an error while playing this media clip:
Adobe's Windows build-in player cannot play this format as the required decoder is not installed on the system. ]]

Hi,
I had this problem. I had it corrected by simply Uninstalling Adobe Reader X and installing Adobe Reader 8. Then I went through the audio files, and they were working.
After that I uninstalled Adobe Reader 8 and reinstalled Adobe Reader X. The audio was working.
Regards,
Ved from Victoria Institutions

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While playing this media clip: Adobe's Windows built in media player cannot play this

I downloaded a PDF file about a week ago and am stumped on how i can make it play. it is a PDF with audio clips to help learn a language. the file opens fine but whenever i click the audio it says "acrobat has encountered an error while playing this media clip: Adobe's Windows built in media player cannot play this format as the required decoder is not installed on the system. " i googled and came to a few differrent threads on this site, someone said they resolved it with quicktime, so i got quicktime... no use. then someone else said its a problem with "legacy media" and id have to go into my preferences in adobe and allow it, i didnt see an option to "allow" but i saw one where i could pick how i wanted to play it (quicktime, windows built in, windows media player, and i think one more) i tried with all of them and still no luck. i really .want this file to play, but since i am not tech savvy, i am stumped as what i can do next. please help

What is your operating system & version?
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I downloaded the file, and the audio plays fine on my system (Windows 7, Reader XI, using Windows 7 Codec Pack).

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Hello
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Solved!
Go to Solution.

Can you give us anymore information? What messages do you get?
Adam
Best Buy Community - Retail, Americas
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Hello @RBoatright,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your desktop is overheating, and I would be happy to assist you in this matter!
To prevent your system from overheating, I recommend following this document on Reducing Heat Inside the PC to Prevent Overheating.
If the issue persists, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
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I hope this helps!
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MechPilot
I work on behalf of HP
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Error: Adobe's Windows build-in player cannot play

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