Error after assigning the SLA
Hi Gurus,
Currently i am working on Solman 7.1 with SP07 for Incident management system.
My incident management system working fine without SLA.
Due to client requirement i created and assigned the Service & Response profile at Account level, after assigning these profile now i am not able to create a message, it is showing the error message ' Because of error 513, no message was created in Support Desk System'.
Please any one help me to troubleshoot this issue.
Thanks in Advance.
Thanks,
S. Babusingh
HI Babu,
pls refer below note & link,
Check the SAP note 864195
auto assign SLA to solution manager service desk ticket
Error 513 while creating support message help menu in Solman system.
Regards
K.N
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