Error after downloading a rental film

Have rented films successfully, but have downloaded 2 films today and when they are ready to watch they come up with the message 'there is an error, please try later'.  They have been downloaded cos it is stating how many days left to view.  Any ideas?

I have the same exact problem and I don't know how to solve it. Do you have any suggestion? Have you solved it?
Please could someone help us???????
Thanks.
Andrea

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