Error "After Effects Needs Two or more Frames to Playback" in AE 13.2.0.49

Can someone please help me I'm having this problem also.
I'm using 13.2.0.49 and have updated today. I have emptied the Disk Cache and Cleaned the Database and Cache from the AE preferences, I have quit and opened the project several times. I have the Reduce cache size when system is low on memory box UNTICKED.
So what do I try next can someone please help Adobe??

Some more info would certainly help. Tell us as much as you can: FAQ: What information should I provide?

Similar Messages

After Effects CS6 error: RAM Preview needs 2 or more frames to playback - any ideas please?

Hi everyone,
I'm running After Effects CS6 (11.0.4.2) on a MacBook Pro 2.8Ghz with 16GB RAM (Mac OS 10.9.4)
As a test, I created a 3 and a half minute Sequence in Adobe Premiere CS6, and then imported this into After Effects CS6, and placed it on the AE timeline.
This footage involves a couple of 1920x1080p footage movies, some psds and a large number of JPGs exported from two videos arranged as a sequence in two layers in Premiere, one on top of the other. So all in all for a Premiere / After Effects file I'd say it's reasonably heavy.
I then did a RAM Preview with Multiprocessing switched off - the 3 and a half minute sequence loaded into RAM, taking about 1min 30seconds, and played back in realtime at 25fps. This worked fine with 3,4,5 and 6 GB RAM available to other applications in the Memory Preferences. All things considered I think this is quite good. I can make changes, reclick the RAM Preview icon and my changes load into RAM and it previews ok.
My only 'complaint' is how long the RAM Preview takes to load up the whole thing.
I've been reading up on Multiprocessing and decided to try this to see if I can speed up the time it takes my RAM Preview to load up.
So I looked at some recommendations from Adobe and read information on various forums including this one.
My settings in the Memory Preferences are currently
• 6GB reserved for other applications
• Reduce cache size when system is low on memory - unticked
• After Effects Multiprocessing - ticked
• Installed CPUs (processor cores) - 8
• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
This combination takes about 25 seconds to load up my 3 and a half minute sequence which I thought was pretty amazing.
I then pressed the stop button and then the play button - so now just playing the sequence briefly.
And also added a new layer - into the timeline - just a simple shape.
Then I tried a RAM Preview again.
I found I could load up part of the sequence but not load the whole thing into RAM.
I kept trying to get a RAM Preview and got this message
"After Effects error: RAM Preview needs 2 or more frames to playback" which seems to prevent RAM Preview from working.
Eventually I quit and restarted After Effects and the problem went away temporarily and then came back when I tried again.
I tried various changes to the Memory Preferences - trying 3GB available for other applications. This gave 13GB of my 16GB RAM to After Effects.
This made it take slightly longer for the After Effects error to appear but it still appeared.
I tried ticking Reduce Cache size in the Memory Prefs - the After Effects error still appeared, so having read this is supposed to make the issue better I now leave it untucked, but as far as I can see ticked or untucked, it makes no difference, the problem remains.
I've since tried -
Making 2,3,4,5 and 6 CPUs available for other applications.
Changing the Background RAM allocation per background CPU to 0.75GB, 1GB, 1.5GB, 2GB and 3GB
Lots of combinations.
But in the end, I always get the "After Effects error: RAM Preview needs 2 or more frames to playback" error.
It might take less or more time for the message to show up, depending on the combination of settings, but in the end I always got the same message appearing.
And I notice that I can RAM Preview less and less of the timeline. i.e. it becomes more blue than it does green and will load in only a small section of the timeline as opposed to the whole thing.
Reading further, I tried Edit > Purge > Image Cache and Edit > Purge > All Memory but still get the error message.
I also tried ensuring there were no other applications running e.g. Safari or Chrome or Firefox. And certainly not Photoshop or Premiere etc.
Reading even further, I tried two Memory management applications - 'Memory Clean' and 'Purge.'
Neither has had any effect - the After Effects error still appears.
Then I went back into the Memory and Multiprocessing Preferences.
I unticked Render Multiple Frames Simultaneously. And now the RAM Preview loads the whole 3 and half minute sequence in entirety, taking about 1 and half minutes to do so. It's working as perfectly as if I'd just quit and re-opened the application.
Then I went back into the Memory and Multiprocessing Preferences.
I reticked Render Multiple Frames Simultaneously.
The chose Edit > Purge > All
And tried a RAM Preview again. It loaded up in 25 seconds, but then, as previously, the error message came.
I tried Edit > Purge All - no effect.
And I tried going into the Media and Disk Cache Preferences and clicked Empty Disk Cache - still the problem remains.
I understand from my reading that After Effects CS6 11.0.2 was intended to fix this issue but I'm on 11.0.4 and as far as I can tell, I still have it - assuming it's the same thing.
As far as I can see, not using Multiprocessing allows me to work without these errors but take a bit longer to load the RAM Preview.
However I'd like to be able to use Multiprocessing as it seems it can potentially speeds things up quite a lot. I realise I could just not use it and AE would work, but I'd rather be able to make use of a feature of the software if possible, especially if it will speed things up and make optimum use of the my computer's hardware.
I've downloaded a trial copy of After Effects CC 2014. I'm still testing it but as far as I can see the RAM Preview error appears in this version of AE as well, but can take bit longer to show up in my experience.
Thanks everyone - if anyone has any thoughts or advice I'd appreciate hearing your opinions.
Kind regards,
John

You need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
After you have adjusted your settings according to the recommendations on those pages, restart your computer and try again.

"After Effects error: RAM Preview needs 2 or more frames for playback"

i7-980x, Win 7 64, 16 gb RAM
I STILL get the "After Effects error: RAM Preview needs 2 or more frames for playback" and max allowed memory of 0.4, despite max usable memory listed as 15.99. Sometimes if I run Premiere Pro, PS, AI, 3-4 QT movies and 5 or six other programs simultaneously, after effects will recognize Premiere Pro and allopw me 5-6 gigs active memory, but this can take an hour or two and is hit and miss.
VERY FRUSTRATED here.
This happens with and without the firewall turned on.
Please help

I get this error message when I accidentaly move my CTI (Current Time Indicator) to the end of the composition. If besides also the option "From current time" in the preview panel is checked, After Effects will see that I just marked less than 2 frames namely 1 (from the end frame of my comp to this end frame).
Check therefore where your CTI is positioned!
Also you could have the same problem, if this option "From current time" is not checked, but you have your work areas in- and out-points closer than 2 frames together.
So condensed: Check your CTI and your work area and set the CTI on a previous frame or let your work area start earlier.

After Effects error: RAM Preview needs 2 or more frames to playback when previewing animation video

Good afternoon,
We have an error that is persistent. This error RAM Preview needs 2 or more frames occurs in AE CC often. It happens when we preview what has been animated a few times. Here's all the details below on what we're working on and the computer specs.
Computer Details
Processor 2x2.93 GHZ Core Intel Xeon
Memory 28GB 1333 MHz DDR3
Software OS X 10.9.4
Graphics Card ATI Radeon HD 5870 1024MB Graphics
Project Details
Project usually consists of comps 1920x1080 dimensions RGB
And we're simply animating
Video is always prores 1920x1080
We've added RAM to this comp and still nothing has changed. I saw that the other error for this has been fixed but I'm not sure what's going on in AE for this to continue. Please help !

ahorne21 wrote:
And we're simply animating
Animating what?
What exact version of AE (down to the last decimal)?
How are you invoking the RAM preview?

After Effects Error: RAM preview needs 2 or more frames to playback

I keep getting this error message on a Windows 7 64bit system with 12GB of RAM. I have tried rebooting and re-installing the application and After Effects still gives me this error message when I press '0' to perform a RAM preview
Any suggestions would be appreciated.
Thanks

Canon PowerShot SX20IS
I would suspect that is the problem.... From what I gather, it uses H.264 compression inside MOVs, but it may use an unusual, non-standard profile and thus throw off AE. Can you check these settings in the extended info in the Quicktime Player? would help to know some more details. If you have Quicktime Pro, it may be enough to re-export the clip from there. Using identical settings, this should go pretty fast and not cause any changes in quality, but doing so may fix little annoyances commonlyy associated with such formats like open gaps or invalid timecode markers. If that doesn't help, then I guess it's time to run it through SUPER©, ffmpeg etc. to get workable converted files...
Mylenium

RAM Preview error: Ram Preview needs 2 or more frames to playback

Hi, I recently started getting error messages (saying the discussion's title) whenever I pressed "0" to RAM Preview my work. I've disabled multiprocessing, tried enabling/disabling all my footage and corresponding effects, but to no avail. It's a 5-second video withOne of my sources is a .jpg, one is a Quicktime movie played overtop of the .jpg, and then there are 6 .wav sound effects. The only other thing I can think of that I have is a Drop Shadow effect on the Quicktime movie and B&W on the .jpg. The current time marker is also set to the beginning of the timeline, and I've cleaned out my cache.
Comp. Settings
Preset: NTSC D1
Width: 720 px
Height: 486 px
Pixel Aspect Ratio: D1/DV NTSC (0.91)
Frame Rate: 29.97
Res: Full
Any tips on what else I could try? Thanks

What version of After Effects? What operating system?
If it's CS5, have you installed the After Effects CS5 (10.0.1) update? That update fixes a lot of problems.
Does this happen with every composition or just this one?
Finally, try disabling the audio layers and try again.

After Effects error: RAM Preview needs 2 or more frames to playback (It's Back)

Just upgeaded to 12.1 and this error is back. I have tried purging memory, restarting and closing all apps with no luck. System specs as follows...
Mac Pro 2 x 2.4 Ghz Quad Core
40 GB of Ram
ATI Radeon HD 5870 1GB of VRAM
Any ideas?
Mike

Hold the phone, I may have jumped the gun on this. This looks like it might be an issue with the VCReflect plugin from the folks at Video Copilot. If somones else would like to give it a try that would be swell. Here's what I did to create it.
Added a text layer.
Applied VCReflect and set it up
Moved text off screen.
As soon as the text is almost off screen it stops moving any further. At that point I start getting the Ram Preview error. If I delete the off screen keyframe I am back to normal.
Mike

I am getting an error message " AE error: Ram Review needs 2 or more frames to playback".

In Preferences tab under Memory and Multiprocessing my settings are.
      Installed Ram: 6GB
     Ram reserved for other applications 1.5GB
     Ram available for AE 4.5GB
     Checked Render Multiple Frames Simultaneously
     Ram allocation per background CPU 1GB.

RoadrunnerCreative wrote:
     Checked Render Multiple Frames Simultaneously
Uncheck that.

After Effects 13.1.3 Is Constantly Giving The Error: "Needs 2 or more frames for playback"

I have After Effects 13.1.3 and I'm using a 2011 mac pro 17" with 16GB of ram, but I have any project I have I'm not able to work on due to After Effects not being able to render more then one frame at a time. When I go to RAM Preview it says "After Effects Error: RAM Preview needs 2 or more frames to playback." This phenomenon used to happen whenever I had Adobe Premiere open at the same time, but Thats not the case anymore. It just happens all the time. I can open a project, but after a little less then 3 minutes it reverts back to only rendering one frame. Purging the memory does absolutely nothing, in fact purging anything makes the problem come up immediately.
This is frustrating! I have deadlines to meet. Not to mention having to pay out of pocket for software that hasn't worked well since Mac OS X 10.8. I shouldn't have to pay for defective software.

That sounds really frustrating! I wish I could help, but it may be beyond my technical know-how. It's not a very common problem, obviously, or AE wouldn't be enjoying the market share they currently do...
Since most people with Mac Pros aren't having problems like this, we need to figure out what's different about your system. Also, the fact that this is a persistent issue across versions is an interesting flag.
Could we have full system specs.
A screenshot of your memory and multiprocessing settings wouldn't hurt.
Any chance you've got an issue with the computer itself? A RAM stick could be going screwy or something. AE uses a system in ways that NLE's and other software don't, so it's possible that it's bumping up against a hardware issue that you wouldn't notice otherwise.

Ram Preview Need 2 or more Frames to playback

Ram Preview Need 2 or more Frames to playback error everytime i use the ram preview. I tried purging memory and didn't help.
The problem is that the ram isn't enough even though I have 16 gb and i tried allocating different amounts. I tried rendering multiple frames simultaneously. Here are the details for the ram preview:
Installed RAM: 15.89 GB
Current RAM Usage: 0.00 GB
Allowed RAM Usage: 0.40 GB
Process ID
Application Name
Min Needed Memory
Max Usable Memory
Max Allowed Memory
Current Memory
Current Priority
1552
After Effects
0.00
0.00
0.40
0.00
3 - Low
Thats all that shows. Thank you
PS. i am using adobe after effects CC and am running a Geforce gtx 760 with a 4770k haswell i7 proccesor.

here is a screenshot, also i've had this issue for 3 days now

After effects cs5 error- Need 2 or more frames to playback

Hello guys ,
I have tried every solution available on internet but no of them worked .
I updated my after effects- re installed it - turned off firewall settings , etc ....but nothing helped.
Then i did a new window and installed after effects CS5 again , it worked well for 3- 4 days and now again the same problem.
I am really fed up . Please help.
In memory and multiprocessing - details , its showing Max memory allowed -0.40
How can i increase it ?
Thanks in advance

Here's my system configuration -
Processor -Intel core i5- 2310
Ram -10 GB
System - 64 bit
I am using Adobe Master Collection CS5.
Multiprocessing is turned off and i have tried purge all memory too.
I really don't know how these memory settings get changed. After installing new window and after effetcs It worked well and settings were different too like- Ram reserved for other applications was - 3GB

After Effects RAM needs 2 or more frames to playback

ADOBE,
IT'S TIME TO FIX THIS ****, IMMEDIATELY!
I read a couple of forums dated months ago. This problem needs to be in an update immediately, goddammit:(

If this is the RAM leak that's been mentioned before that happens in CC 2014 when scrubbing the timeline with audio, the fix is in an update that's coming within a month or so. Personally, I would like them to release it only when they're ready so that the update doesn't cause more bugs.
In the meantime, you can work in CC instead of CC 2014 to do any audio scrubbing you need to do. (You can Save As CC, if you need to get a CC 2014 project to be compatible with the previous version.) This bug should not be interfering with any your work as the issue is not present in CC. The previous version of CC is available from the CC app as shown here: Creative Cloud Help | Install, update, or uninstall apps
If this is a different issue entirely, we will need a lot more information in order to help you. FAQ: What information should I provide when ask a question?

RAM PREVIEW ERROR: need 2 or more frames to playback

Mac - OS X version 10.9... 16 G Ram NVIDIA GeForce GTX 780M 4096 MB 3,5 GHz Intel Core i7
I did everting I find on the internet but it doesn't work for me. I even reinstall After effects 2014 but its the same after 10 minutes..
I really need to fix this problem ! Can I get the previous version from CC back?

Read the part about new memory handling performance here:
After Effects CS6 (11.0.2) update: bug fixes and added GPUs for ray-traced 3D renderer | After Effects region of inter…
You may want to check the box that says "Reduce Cache Size When System Is Low On Memory" under your memory and multiprocessing settings

Using CS4 and when ever I try to add footage- RAM PREVIEW ERROR: need 2 or more frames to playback"

Basically what it says in the title.
Every other thing i've ever done on here has never caused me any grief, now i'm met with this message as i'm starting to get into video editing. Need help asap.

Just as a side note, the program I use to convert things (handbrake) doesn't have those options for audios (the ones stated on that link) Where can I find a program, or the downloadable codec's,
thanks in advance -- EDIT
Err, actually removing the sound altogether did absolutely nothing - nor did any of the other suggestions... I'm confused

RAM Preview needs 2 or more frames to playback

Getting the dreaded error. I've tried all the suggestions in the forums but none work. Only qutiing progarm (sometimes not even that. A complete reboot of computer is then needed). Really annoying. Not sure why this is suddenly happening. Any suggestions are welcome.
I'm running AE CC on a Mac Pro Retina Maverick 10.9.1
Thanks.

Hallo everybody,
I've the same problems with AE CC 10.12.1.5.
I'm on Mac Osx Mavericks with 24 GB RAM, 2,8 Ghz Intel COre i5, ATI Radeon HD5750 1024mb.
These are my Memory setting:
I used in this project RAW sequence files.
Please help.
Many thanks!
Was this helpful? Yes No
Reply
|
Edit
|
Delete
|
Translate

Error "After Effects Needs Two or more Frames to Playback" in AE 13.2.0.49

Similar Messages

Maybe you are looking for