Error after updating to iTunes 7.0.2 in regards to QuickTime version

Quick Time version 7.0.4 is installed, iTunes requires Quick Time version 7.1.3 or later. Please reinstall iTunes.
this is the message I am recv'g after downloading the 7.0.2 version of iTunes. I have uninstalled iTunes and Quick time and reinstalled both, yet rec'v the same message. I've utilized all suggestions available under the support tab for trouble installing iTunes w/quicktime.
Anyone aware and can offer a solution? Thank you in advance for your time. Mia

let's try swapping out your QuickTime one more time. let's try the following procedure:
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Similar Messages

  • I see a icuuc40.dll related launch error after updating to iTunes 10.2.1

    Everytime i open itunes my vista says itunes has stoped working and ends it i tried uninstall and reinstall still not working help me

    Fault Module Name: icuuc40.dll
    Fault Module Version: 4.0.0.3207
    I've mostly seen that show up on XP systems to date.
    Some systems aren't liking the 4.0.0.3207 version of the dll that comes with Apple Application Support version 1.5. One workaround has been to swap out the dll for the version 4.0.0.3205 that came with Apple Application Support version 1.4.1. Another has been to try replacing the dll with a newer non-Apple-supplied version of the dll (4.0.1.0).
    *Workaround 1: Reverting to 4.0.0.3205*
    Ona Vista system, we might be able to find a shadow copy of the relevant version of the dll and revert to that.
    *If you have any version of Vista other than Home Premium:*
    In Computer, open Local Disk C:\ or whichever drive you have your program files installed on.
    Open the "Program Files" folder.
    Open the "Common Files" folder.
    Open the "Apple" folder.
    Open the "Apple Application Support" folder.
    Right-click on the icuuc40.dll file and select "Properties".
    Go into the "Previous versions" tab. Wait for it to search for previous versions.
    Is there a version 4.0.0.3205 available? If so, revert to that. With the 4.0.0.3205 in place, can you launch itunes now?
    *If you have Vista Home Premium:*
    Although Vista Home Premium takes shadow copies of files, it doesn't include a user interface for accessing them. So we can't use the previous versions tab method to get access to them. However, you could use a utility like ShadowExplorer to look for a version 4.0.0.3205 of the dll and replace the dll using that.
    http://www.shadowexplorer.com/
    http://www.shadowexplorer.com/documentation/manual.html
    *Option 2: replacing with a 4.0.1.0*
    If no luck with option 1, download the icu4c-401-Win32-msvc8.zip from:
    http://icu-project.org/download/4.0.html
    Unzip the file, and you should find a version 4.0.1.0 of the icuuc40.dll. Replace your existing icuuc40.dll with the version 4.0.1.0.
    Any better luck with that version of the dll in place?

  • After updating to itunes 10.4 restarted, my ipod touch went into restore mode. when trying to restore it says unexpected error occured (1604) followed resolution checklist . still wont work, any thoughts............

    After updating to itunes 10.4 restarted my pc windows 7 64 bit, my ipod touch 3rd gen went into restore mode,when trying to restore it works for several minutes then says it cannot be restored, unexpected error occured (1604) I have followed the reslution checklists, still wont work, any thoughts?

    Hi
    Cannot offer any thoughts other then i am having the same problem. updated my itunes windows7 32bit ipod touch 4th gen. went into restore mode lost over 700 songs. i dont get any error messages i just cannot get into itunes store. Firewall is allowing access, etc resolution checklists done, and nothing.
    Hopefully this issue is fixed up soon...

  • After updating my itunes per the update notice I received a run-time error R6034 message. Now I am unable to use iTunes. What can I do to repair this error?

    After updating my iTunes per the update notice I received a run-time error R6034. Now I am unable to access iTunes at all.
    Can someone tell me how to correct this problem?

    Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
    http://www.apple.com/itunes/download/
    (The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
    Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
    If you still have the same error messages cropping up, then try the procedures from the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • After updating to itunes 10 i now get an error message saying there is a problem with the windows insaller package - I have tried all the suggestions but nothing works for me - have I lost all my itunes forever?

    After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • HT6001 After updated to iTunes 11.1.4 for windows vista , I was unable to open iTunes and it keep error message. My iphone unable to USB hotspot the internet to computer. Pls Help

    After updated to iTunes 11.1.4 for windows vista , I was unable to open iTunes and it keep error message. My iphone unable to USB hotspot the internet to computer. Pls Help

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

    After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

    Please follow this article:
    http://support.apple.com/kb/TS1567
    it should help
    let me know

  • After updating to itunes 10.7 iphone and ipad don't appear

    After updating to itunes 10.7 my iphone and my ipad don't appear in itunes and because of this I could not update to ios 6.
    Also after installing itunes 10.7 I got 2 errors:
    System extension cannot be used
    The system extension “/System/Library/Extensions/IOFireWireMxBt.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
    System extension cannot be used
    The system extension “/System/Library/Extensions/MaxtorPowSecDriver.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
    I try to uninstall and reinstall and everything is the same.
    There is a bug in this new version of itunes for mac os x
    I am using OS X version 10.8.2 with all the latest updates.

    I downgrade to itunes 10.6.3 and the error still appears.
    I have to download this utility http://www.macroplant.com/iexplorer/download-ie3-mac.php
    And I deleted this file:
    /private/var/mobile/Media/iTunes_Control/iTunes/iTunesCDB
    That fix the problem.
    Now my iphone is working without issues on latest version of itunes 10.7

  • After updating to itunes 9, ipod won't sync

    after updating to itunes 9 when trying to sync my ipod classic 160gb i get a message saying cant read ipod disc with exclamation point. help!

    If you have corrupted songs in your itunes music folder it will stop when it gets to that song. Usually it will give you an error message. Delete the corrupted song and try again from the song after the corrupted one. Also, getting a call or text in the middle of a sync will interrupt it I have noticed.

  • Cd's won't burn after update to iTunes 6

    New poster here (but have been reading for months).
    I am an official idiot. Backround: After much stress, I solved my burn problms that started after updating to iTunes 5, thanks to this forum. I went from the error at the very end of the burn to at least being able to burn very slowly.
    Finally updated to version 6, after reading here that nothing changed about burning from v5 to v6, and thinking I'd waited long enough that the bugs would be out of v6-- HA!
    Now I can't burn at all --itunes hangs up right after reading the tracks. I can hear the disc spin then stop completely.Help!
    Here are my diagnostics:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Hewlett-Packard Presario V2000 (EC178UA#ABA)
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: ATI RADEON XPRESS 200M\ATI RADEON XPRESS 200M
    IDE\DiskHTS541080G9AT00_______________________MB4OA56J, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomPIONEERDVDRW___DVR-K15_________________1.11___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: PIONEER DVDRW DVR-K15, Rev 1.11
    Media in drive is blank.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    Thanks in advance for any input
    HP L20005US   Windows XP Pro  

    I'm suddenly having burning problems also. Was working fine and will burn using other programs so I don't think it's the drive. I can click to start burning a playlist, it runs through checking the playlist, checks all of the songs, then the entire program freezes. It doesn't give an error message to help me figure out the problem. Not trying to burn songs from iTunes store, just my own compilation. Using the same disks I always have. The only thing I've done recently is run a Microsoft Security Update. Here is the info from my CD Diagnostics:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 2400
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G /GL/GE/PE/GV Controller
    IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSAMSUNGDVD-ROM_SD-616E_________________F501___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomNEC_CD-RW_NR-9200A_____________________1.01___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: SAMSUNG DVD-ROM SD-616E, Rev F501
    Drive is empty.
    E: _NEC CD-RW NR-9200A, Rev 1.01
    Audio CD in drive.
    Found 11 songs on CD, playing time 41:57 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:18:22
    Track 3, start time 07:05:22
    Track 4, start time 11:03:33
    Track 5, start time 14:37:00
    Track 6, start time 18:31:39
    Track 7, start time 22:32:62
    Track 8, start time 26:29:02
    Track 9, start time 29:49:57
    Track 10, start time 34:07:30
    Track 11, start time 37:50:71
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 16 20 24 32 40.
    The drive CDRW speeds are: 4 8 16 20.
    I noticed that they have an iTunes 6.0.2. Should I just upgrade? If I download from the main iTunes page will I lose all of my songs?
    Thanks in advance for any help you can provide!
    Dell   Windows XP  

  • My Iphone 4 won't connect to Itunes after update on Itunes?

    After updating my Itunes it won't connect, I've tried using different USB cables but nothing works. It just comes up saying that can't connected to Iphone unknown error. Tried connecting my Ipod to and still nothing.

    Phone not recognised in itunes
    device not recognised by iTunes on PC  or  device not recognised by iTunes on Mac

  • Ipod classic won't mount after updating to itunes 11.0.2

    ipod classic won't mount after updating to itunes 11.0.2.
    I updated to itunes 11.0.2 today, after delaying it for a looong time (I have it @ work and don't like the new layout).
    Since then, none of my ipods will mount/show up/update. I've tried all USB ports, 3 ipods, 3 cords. Wondering if you know of any issues. I've restarted the mac about 15-20 times today since as soon as I hook up an ipod, itunes immediately spins the beach ball and won't let me click out of it.
    I've restarted the ipods 10+ times each.
    All of the ipods DO show up on my desktop though. Just not in itunes anywhere with 11.0.2.
    One more thing: It's not the cables or the ipods: they both mount fine when connected to my laptop (running old *** 10.4.11 and itunes 9.)
    Machine is a Mac Pro running 10.6.8.

    Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
    Downloaded "PatchBurn 3.1.3" installed, re-booted and all is OK in burner land again :>)
    I wanted to just post my additional thanks to the lead to Patchburner, and I'm going to donate to the cause. It's worth a $20 donation just for my joy of not throwing this computer out the window!!

  • After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue?

    After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue? I did the audio troubleshooting and it says everything is fine. I have a Toshiba Satellite L75D-A7280.

    Download/install an app is a know possible solution.
    3. Install another app from the App Store
    If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
    Above from Apple's :
    iOS: Troubleshooting applications purchased from the App Store

  • Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

    Hi
    After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
    All other features seem to work... only opening  the iTunes store is failing..
    I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
    Please help

    Purple-Gecko...all that I can say is, "Boom!!!"  You are THE man/woman, whichever the case may be.
    The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3).  I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store.  My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5.  Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs.  I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store. 
    Your suggestion is the only "cure" that I have found.
    I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

  • HT203167 After updating to itunes 10.6.3 I lost all my playlists, how do I retrieve them?

    After updating to itunes 10.6.3 I lost all my playlists, how do I retrieve them?

    Hi there,
    One thing that may help is re-creating the iTunes library by following the steps in the article below.
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/ht1451
    -Griff W.

Maybe you are looking for

  • How to find the details of the BPC process running in SM37 and SM50

    We had BPC performance issues and noticed that there are some process or batch jobs that are kicked from BPC that runs longer and kind of hanging.  SM37 and SM50 provides some information like job name, how long it is running.  Job name is kind of cr

  • Help Please I am new to programming Java1.3.1

    I am having the following problem with the appletviewer for the following code and screen print of error message. I would greatly aperciate any help i can get.Thanks Adera... my e-mail address is [email protected] Sorry the screen print will not

  • Video masking in Flash

    Hi gang, This is my first post here, and your help is most appreciated. I attended an Adobe webinar last week entitled "Thinking Outside the Box", which focused on video functionality within Flash. Towards the end of the broadcast, the instructor use

  • Pls help to rewrite the query in another method .

    Insert into bl_voyage_details (BVD_COMPANY,BVD_REFERENCE,BVD_SERIAL,BVD_CARRIER,BVD_VESSEL,BVD_VOY,BVD_LOCATION,BVD_TYPE,BVD_CRT_BY,BVD_CRT_ON, BVD_UPD_BY,BVD_UPD_ON,BVD_STATUS,BVD_STATUS_DATE,BVD_STATUS_BY ) Values (Select bdl_company,bdl_reference,

  • Sending a email to particular address everytime a form is submitted

    Hi, I am a trying to make some enchancements to my previous application. In this application we developed a form using jsp which contains few fields. Once a user fills this form and click the submit button an email should go to admin with a message (