Error al actualizar de windows 8 a windows 8.1 / Error when upgrading from windows 8 to windows 8.1

Tengo un G580 con windows 8 instalado y actualizado completamente, cuando intento actualizar a windows 8.1 mediante la Tienda, sale un mensage que dice:
La tienda Windows no esta disponible en este equipo.
Ponte en contacto con el administrador del sistema para obtener informacion.
Soy el unico usuario con privilegios de administrador, en Windows Update no aparece la actualizacion a Windows 8.1
¿Alguna Solucion?.
Gracias.
I have a G580 with windows 8 installed and updated completely, when I try to upgrade to 8.1 through the shop windows, I get a message that says:
The Windows Store is not available on this computer.
Contact your system administrator for information.
I am the only user with administrator privileges in Windows Update does not appear the upgrade to Windows 8.1
Any Solution?.
thanks

Hi @MsgE-8 
Welcome to the HP Forums!
It is a terrific place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Here is a link to HP PCs - Updating Windows 8 to 8.1
Here is a link to the Windows Compatibility Center  where you can have it scan your computer  to ensure you can update to Windows 8.1.
The errors you received are usually due to a driver issue.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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