Error "all tv tuners are currently in use"

Hi, I'm running 8.1 pro with media centre, using a known brand card, i cannot type it here as it comes up as a link, which microsoft wont allow, its a dual satellite tuner from tbs the model is 6981, with latest windows 8 drivers for that card.
However, if I'm recording a HD channel, I cannot seem to watch another hd channel at the same time, I can watch non hd channels, when a HD channel is recording. I get this message, all available tuners are currently in use (to which i can stop the recording)
I see there is a hotfix for this for W7 ultimate, which i tried for 8.1 but received an error message. Its a dual tuner!
So far,
1. I cannot record HD AND watch HD at same time.
2. If I want to record a non HD channel, and watch a HD channel at the same time, If have to be on a HD channel first, then press record on the non-HD channel. If press record on the non-HD channel first,
then go to a HD channel (second), i get the conflict issue, but not the other way around.
I have just noticed in edit sources for the HD channels, only one source is available, there should be two, I am not able to split the source, so perhaps my issue is this?
The tuner is working properly.
I also use EPG collector to load the data into MCE8, ive been on that forum, and im assured by the maker of that program, that its nothing to do with EPG collector.
Any ideas?
My specs:8.1 pro with MCE 8

its a dual satellite tuner from tbs the model is 6981, with latest windows 8 drivers for that card.
Hi,
Did you mean that, this TV tuner support two tuner at the same time when you using WMC watching TV?
According to the contents about WMC below:
With a single TV tuner connected to your computer, you can watch or record live TV in Media Center on only one channel at a time. With two TV tuners or a dual-tuner device connected to your computer, you can do the following:
Watch live TV on one channel while recording a show on a different channel.
Record two different TV shows that are on two different channels at the same time.
Watch a previously recorded show and record live shows on two different channels at the same time.
Note: you can access to the link below for more details about:
What should I know before adding TV tuners to use with Windows Media Center?
In my opinion, it should be the TV tunner card problem, it would be better to contact its support for further assistance about this problem.
Roger Lu
TechNet Community Support

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