Error [..\API\Inc\BE/Component/Keyframe.h-138] when opening saved file

Hi,
I've got a serious problem and I hope that someone can help me. I worked on a project in PE 3 when suddenly a message popped up saying that an error had occurred and PE had to shut down. Every time I try to open this project now (also the auto-save files), the error [..\API\Inc\BE/Component/Keyframe.h-138] occurs and PE shuts down immediately.
I looked in several forum discussion where other users reported this bug. Solutions were offered e.g. changing the regional and language settings as the error only occurs with non-english systems (mine is German), using a perl one-liner etc. I tried everything but the problem is not resolved still (I must admit I'm not very familiar with perl and all that but I followed all the instructions given and failed).
I use Windows Vista Home Premium, got an Intel Core 2 CPU with 2.4 Ghz, 2GB RAM and plenty of hard drive space.
Can anyone please help me? I would be really grateful because I put a lot of work in this project which also has to be finished within two days... Thus I really need your help betimes.
Thank you in advance
Moritz Brockhaus

First, if you haven't done so already, resize any photos you're using in your video down to no larger than 1000x750 pixels in size. The single reason this program crashes is because people load it with photos directly from a digital camera, which can be 20-25 times the size of a video frame.
Using smaller photos will not only save your resources but will speed up the rest of your processes later, when you output your DVD or video.
If that doesn't help, it's possible the program is still overtaxed by working with non-DV-AVI files and what seems to be about two hours worth of source files (even if you've trimmed that down to 45 minutes). I usually work on my videos in 10 or 15 minute sequences, which I output as AVI movies and combine in a final mix. When I do this, I never have a problem with the computer lugging or throwing up error codes. Here's how:
http://www.adobeforums.com/webx/.3bbe608f
But, for now, reboot and defragment your drive and see if you can at least get your project open. If you're still getting error codes, something may have corrupted. But, more likely, you've just got too much going on at the same time.

Similar Messages

Error message when opening video files on z10

when opening video files, showing error-the file can't be played due to an unexpected error(-3). request a solution to resolve this

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please provide additional details...for example:
What, exactly is the true file format? Not simply the file extension, but the true format?
Does the file extension match the true file format?
Where was the file created?
Does the file work on other devices?
Do other format video files work OK on your device?
What is your exact OS level, and what exact app are you using to try and play the file?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)

I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

"The exception unknown software exception (0xc06d007e) occured in the application at location 0x7c812aeb" - error displayed when opening PDF files. What i do?

"The exception unknown software exception (0xc06d007e) occured in the application at location 0x7c812aeb" - error displayed when opening PDF files. What i do?

What is your Reader XI version?
Have you tried to disable Protected Mode [Edit | Preferences | Security (Enhanced)] ?

I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)

I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)

fyfesa1970 wrote:
Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
We all can learn from this. Whenever you get stuck in a customer-service situation that goes nowhere, as soon as you become aware of the futility, get the name and employee ID of the person, then say, "I don't mean to be rude, I think we're both wasting our time. Perhaps you weren't trained for this issue, or perhaps your system isn't displaying the correct information. It doesn't matter, because I'm not getting proper customer support this way. Please ESCALATE this to your highest-level manager IMMEDIATELY. If that person isn't availabe, ESCALATE me to that person's highest-level manager. If you haven't been given the proper training, you can use this to inform your manager that you need the training. Thanks for trying to help. I appreciate it. I have copied and saved this chat session. NOW PLEASE ESCALATE THIS CASE AS I HAVE REQUESTED ABOVE. I'm waiting now... "
The point is that you're a customer, and the company needs customers, so the individual who's failing to deliver good service needs to be identified so they can be properly trained, and so that problems in the system can also be identified, but more important is that you get the service you're entitled to.
If you search the forum for similar questions, you'll see the kind of information that the volunteer users like yourself on the forum need to know about your system and files involved, so they can help you better.
Good luck.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Multiple JavaScript errors when opening aspx file in Dreamweaver

I get multiple javascript errors when opening aspx file in Dreamweaver similar to... "While executing translateHyperLink in ExternalRenderers.htm, a JavaScript error occurred."

Hi Steven,
Not sure if this is related, but can you try the solutions in Troubleshoot JavaScript errors | Dreamweaver CS4, CS5, CS5.5, CS6
Thanks,
Preran

Protected mode message comes up and when I try to open files it says it encountered an error and to check online.. i can not open any files now

Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
and will check online for solution. Please assist as no files will open now
This is details of error
Problem Event Name:    APPCRASH
Application Name:    AcroRd32.exe
Application Version:    11.0.10.32
Application Timestamp:    547e9779
Fault Module Name:    StackHash_147f
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c000041d
Exception Offset:    77a011f1
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    147f
Additional Information 2:    147ff66574b08dc93180d912e60eb897
Additional Information 3:    c48b
Additional Information 4:    c48be403c52ec6c06778481aaa8948d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Can you open Adobe Reader by itself? If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].

Error when opening a file "not compatible with this version"

I am getting an error that says that it cannot open the file with this version of Photoshop, yet it was created with that version before my computer died and I had to reinstall everything. Now I cannot open this file with Photoshop CS6 64 bit.

What you can try..
Create a blank doucument in photoshop .
Try to place the file on that by Goint to File -> Place .
It works if its not a multi layered file.
- Vishal

Error when opening indd-file: Either the file does not exist, you do not have permission, or the...

Hi! I'm having trouble opening a indd-file. It was sent to me as a zip-fil along with the used fonts and links. When I try to open the file, I'm getting this error: "Either the file does not exist, you do not have permission, or the file may be in use by another application". I've tried to look up this error both here in these forums and through google, but can't find a similar case. Hope someone can help me with this. Please let me know if you need more information/details, and I'll provide. Thanks!

function(){return A.apply(null,[this].concat($A(arguments)))}
I'm suspecting it to come from a mac user, if that could influence the case...
It does come from a Mac, as is proven by the fonts, which are of no use on my Windows machine, but that doesn't prevent my CS4 to open it without any problem. It seems to me it's a perfectly regular CS2 file.
Just for cheers I set the file to Read-only, but my InDesign opens it regardless (again as a copy, because it's a "converted" file).
Could it be something in your environment? No network read/write privileges, insufficient free hard disk space, stuff like that?

Error message from web - when opening pdf files

Hi,
I receive the following error message a lot when I try to open an educational pdf file from the web. What do I need to do to 1. see, 2. print and 3. save these type of educational pdf files from the web? I am using a MacBookPro OS X.
Thanks for your help and sorry I could not find an answer on the forum.
Example: I try to import or download MIT18_06SCF11_Ses3.5sum 2.pdf onto my desktop - which seems successful. However when I try to open this file, I get the following error message.:
"Adobe Reader could not open 'MIT18_06SCF11_Ses3.5sum 2.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

Yes i tried following your list of commands and got the same error from MyMathLab by Pearson Publishing or the other link. I'm beginning to wonder if they are protected.
As you probably guess - I am not computer savvy. I will take my laptop to school tomorrow and ask another student.
Thanks for your followup.

Error when opening XLSX file with Excel 2003 SP3, file does open but in read only mode with temporary name

I am using Excel 2003 SP3 and have the Office 2007 compatibility pack installed. When I open Office 2007 formatted Excel files (XSLX) directly in Windows Explorer, I receive the following error if I do not have Excel already opened:
"Windows cannot find '<path to file>'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."
Even though I receive the error, the file does open; however, it opens in Read Only mode with a name such as "Xl0000024.xls". The number seems to increment up each time it happens.
Now here is the strange part. If I have Excel already open and try to open the file in Windows Explorer, the file opens fine in Modify mode with no error and with the correct file name.
I Googled the error I was getting and found KB211494. It says I should uncheck the box in Options on the General tab that says "Ignore other applications", but this box is already unchecked in my case. Any other ideas? This is
really frustrating as a small percentage of our company has upgraded to Office 2007 with the rest still on Office 2003.

This may be a file association problem. To solve that:
In Windows 7:
1. Right-click the file,
2. Select "Open With"
select [Your Program Here]
3. Check always use this program.
In Windows XP:
1. Locate the file as you have described above
2. Right click the file
3. Select Open with from the pop-up menu
4. Click Choose default program…
5. Select Excel in the Recommended Programs box
6. Check Always use the selected program to open this kind of file
7. Click on OK.
1. Make Excel not available from Office 2007 listed under Programs and Features in Control Panel.
2. Take a registry backup using the steps given here
3. In the registry editor window expand HKEY_CLASSES_ROOT and navigate to .xls right and delete it.
4. Exit Registry Editor
5. Undo Step 1 to make Excel available.
6. Restart the computer and verify it the issue is fixed.
If this answer solves your problem, please check Mark as Answered. If this answer helps, please click the Vote as Helpful button. Cheers, Shane Devenshire

Error when opening PDF files from SAP.

Hi Gurus
I have posted this question in ABAP Development section also. Please read the below text.
We are having a strange intermittent problem with Adobe Reader. When we try to open PDF files from SAP Frontend we get an error pop-up. The pop-up does not have any text. The title of the pop-up has "Adobe Reader". There is a blue question mark and an OK button.
This issue occurs few times a day in Windows Vista.
This issue does not occur in Windows XP.
Since past few weeks, we have been trying to find some error/warning/atleast some text in log files of SAP, OS, Adobe Reader, Registry entries, Event Viewer. So far, we have not found anything.
SAP is not able to help as this issue occurs intermittently and said when they tried, the issue did not occur. They made two attempts and in each attempt they tried 10 times to reproduce the issue. This issue occurs intermittently.
Environment
SAP R/3 4.7 EE SAP_Basis 620 Support Package 61
Windows Vista Enterprise
Adobe Reader 9.0 and Adobe Reader 9.1 (tried with both versions)
SAPGUI 710 Patch 12 (latest patch). It also occured in Patch 11.
Please suggest
Thank you
Pavan

Now I got to capture the screenshot, however not able to attach/upload here but it says:
'Reading Untagged Documents'
lets say i tried to open 6 page document then it said:
'This 6-page document is untagged and must be prepared for reading. While the document is being
analyzed, your assistive technology will not be able to interact with this application. '
then it asked for Reading options
then a checkbox for to confirm 'Always use the settings from the Reading Preferences (Do not show this dialog again)
then 'OK/START' and 'cancel' buttons
It seems, this is the problem with Adobe w.r.t Vista.
thanks
Bhudev

Error message when opening CS6 files in earlier versions

PSCS6 with 12.0.4 update. Mac OSX 10.8.2 16GB 1333 Mhz DDR3 543 GB Available
I've recently become aware that other people are getting an error message when opening many of my my psd files if they are on earlier versions of PS and also on PSE, (including the latest version). The message is:
This document contains unknown data which will be discarded to keep layers editable. To preserve the original appearance instead, choose flatten to load composite data as a flattened image.
Three options follow: Flatten Cancel Keep Layers
When 'keep layers' is selected the file opens as normal. However, people with much earlier version (CS version 8) don't get the option to keep layers, and the layers are flattened when the document is opened.
I still have CS5 on my mac, and I find that if I take my finished file into CS5 and save it there, the customer does not get the message above, and the file behaves as it should. Those on very early version of PS can also open the files without any issues.
I've been using CS6 since it was released and have had to delve through all my files and save them in CS5. Not every file is affected and I've been unable to find a common thread.
Hoping someone can throw some light on this.

This similar to the message one should get in an older version of photoshop such as photoshop 7.
If one presses ok instead of read composite that might preserve the layers with the original look.
But sometimes if a layer blending mode or some other feature is used an earlier versions of photoshop doesn't have, reading the composite is the only way to preserve the look of the image.
You said your using shape layers?
If they are shape layers you didn't use a stroke from the tool options bar?
Can you post an example of the image with the layers panel visible that you get that message with?
I guess your using photoshop cs6 with the 13.01 update?

HELP - illustrator cs5 error message when opening cs3 files

Has anyone else had this issue? Do you know how to fix it.
I just bought and downloaded cs5. When opening Illustrator cs3 files I get an error message: "Can't finish previewing. Could not complete the requested operation."
Then it opens the file but I it is only line work (no fills, gradients, etc) and I can not do anything in the file. If I click an object the error message pops up again.
This is what it looks like in cs3.
This is how it displays in cs5
I cant find anything online about this issue. Also this occurs on all of my illustrator files, not just one.
any advice?
thanks

davidmacy wrote:
I think your current system should be fine for running Illustrator CS5. Please let us know if the original problem happens for you again.
I think your system is also fine for running Adobe Illustrator CS 5 but of course you are running the system as well and a browser and e-mail client…and perhaps Adobe Photoshop or Adobe InDesign or Microsoft Word in which case I think there might be on occasion an out of memory issue and with a complex file you will lose your preview.
I have lost my preview as well on certain files and found that it usually is because I had trashed the preferences and forgot to set the scratch to a different disk other than the startup disk.
I have 16 GB of RAm and once in a while I still lose the preview.

Missing keyframes when opening fla-file

I am working freelance on an animated show for children, animating characters in flash, and I have a problem that is driving me crazy.
I will try to explain it so it won't be too confusing..
This just happened on the file I am working on now, an animation of a character walking: The graphic symbol containing the legs had two keyframes in it (on frame 1 and 2) when I saved the file. When I reopened it, the legs had only keyframes on frame 1. When I check the swf I exported just before saving, the legs are fine.
Similar problems has happened many times now, sometimes keyframes are gone, other times they have turned blank, and on one occation graphic symbols had changed to empty movie clip symbols. The last swf exported has always been okay.
It has also happened when closing and immediately reopening, so I have ruled out sabotage..
I am using Flash 5.5, but the scenes are handed out by someone working in Flash 3 or 4. I import characters frome different documents into the scene. This often leads to many graphics symbols with the same name, but I make sure to put them in different folders, and also sometimes renaming the symbols. I suspected that could be the problem, but it doesn't seem to have been the case this time.
No one else on the team have experienced the same, though I am the only one working in Flash 5, if that matters.
Any clue, anyone?
Help will be much appreciated!
Thanks

Hi Rekeguf, hi Adobe.
The problem mentioned here is a very serious issue with Fash CS5 and Flash CS5.5 which we (a huge agency working a lot with Flash CS5) haven't found a solution for, yet.
The problem can be described as simple as the following:
You create an animation in some movieclip, save the file, close it, reopen it, and the movieclip is still there, but the animation is gone!!!!
Or: You change the animation in some movieclip, save the file, close it, reopen it, and the changed animation is gone, only the old state is in the movieclip.
Or: You have a movieclip containing only a simple PNG file. The PNG file is changed externally, you reimport it to the movieclip, deleting/overwriting the old one, save the file, close it, reopen it, and the old PNG is in there again, the changed one not even in the library or somewhere else.
Or: You have a movieclip containing only a static text field. You change the text in the textfield, save the file, close it, reopen it, and guess what, the old text is in there.
These problems occur totally randomly!!!! Sometimes they occur, sometimes they don't. Sometimes only one movieclip was affected, sometimes several ones. Sometimes it's only a small thing missing, like a text in a textfield, like a PNG that can be easily replaced, but often enough it's a whole timeline animation which we worked on for several hours.
This is almost like not being able to save at all!!!!
But hey Adobe, we already found a really decent workaround to avoid this problem your happy software confronts us with!!!
The trick is: don't close the file you're working on, don't close flash either, and don't turn off your computer over night. EVER! Leave everything open until the project is finished and payed for by the client.
Seriously, we're thinking about claiming our money back, aswell as the extra money payed to the electricity company for keeping the computers running all night. Let alone those hundreds of hours of work wasted for nothing but the excitement.
If you're interested, i can show you a screen capture of one of these problems occuring.
We're working mainly on MacOS 10.6 , but the problem seems to have occured on different operatings systems like Windows7 aswell.
And before you ask: it changes nothing if we save the file on a server or locally or create 10 backup-copies.
Why is this bug still out there if it's such a big thing!?

Error [..\API\Inc\BE/Component/Keyframe.h-138] when opening saved file

Similar Messages

Maybe you are looking for