Error: "AppleMobileDeviceHelper has stopped working"

I repeatedly get this error anytime I leave iTunes opened for more than 30 seconds (if that) and it will not quit, I've uninstalled and reinstalled iTunes, as well as trying the repair function... I've tried the uninstall and reinstall from both the disk and the download from the site, neither have been successful. Any ideas on how to fix this? Any help would be appreciated! Also if it matters I have an iTouch.
Thanks,
Sin

I repeatedly get this error anytime I leave iTunes opened for more than 30 seconds
With that one, see the following announcement:
http://discussions.apple.com/ann.jspa?annID=640
... and for more advice on using MSConfig on Vista, see:
Using MSCONFIG to troubleshoot conflicts in Windows Vista

Similar Messages

AppleMobileDeviceHelper has stopped working

When I attempt syncing iPhone 3GS with laptop, am constantly getting "AppleMobileDeviceHelper has stopped working" message, and iTunes hangs. My new laptop is a Dell Studio 1555, Windows 7 64-bit. The phone was syncing contacts and everything ok with my former Dell Inspiron 9400 laptop, as well as my Dell PC at work (both running Windows XP Pro). Since purchasing the new laptop, I have had difficulty syncing my contacts to the phone. At first when i plugged in iPhone to sync, system would start syncing; it may have even worked ok the first time. But after that, every time I try to sync, iTunes hangs. When it hangs I use Task Manager to exit the program; most often now, i get the error message "AppleMobileDeviceHelper has stopped working". Of course I have lost all of my contacts and ringtones on the phone, and am unable to re-sync to get contacts back on my phone. Here is latest crash message from today:
AppleMobileDeviceHelper has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceHelper.exe
Application Version: 8.4.599.1
Application Timestamp: 4a9881e6
Fault Module Name: CoreFoundation.DLL
Fault Module Version: 8.4.441.10
Fault Module Timestamp: 4a7c8f8b
Exception Code: c0000005
Exception Offset: 00050973
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have uninstalled and reinstalled iTunes,as I had seen recommended somewhere in Apple Support, but it did not work. As soon as I plugged in phone to sync, the message came back. By the way I am set up to manually manage music, etc. on the iPhone sync.
I have seen this issue but I don't remember didn't seeing any with my particular configuration. Is there anyone out there who has been able to fix this problem on their system? Help?!

Same Laptop, Same problem.

Itunes 10.5 on win 7 64bit, AppleMobileDeviceHelper has stopped working.

itunes 10.5 on win 7 64bit, AppleMobileDeviceHelper has stopped working.

I am also facing the same issue and i tried with the following modes
xp mode
vista mode
2000 mode
still i am seeing the same error.
My Notebook is Window 7 Home Premium 64bit & have jdk 1.6 32bit.
Edited by: user5345841 on May 26, 2011 12:10 PM
Edited by: user5345841 on May 26, 2011 12:55 PM

AppleMobileDeviceHelper has stopped working - Vista with itunes 7.7.0.43

All..
I have just installed itunes 7.7.0.43 (downloaded from apple.com not via itunes update)on my Vista machine (SP1). When I now launch itunes I get a barrage of windows reporting that "AppleMobileDeviceHelper has stopped working" a new box opens every 10 secs or so.
This as you can guess cannot be right..
Anyone else get this and I guess do we have to wait for a fix..?

I'm having this problem too.
I'm new to Vista, couldn't find a way to copy the text of the error window itself, but here is a copy of information from the area you mentioned (some of the information is different in every error event):
+ System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2008-07-10T16:22:49.000Z
EventRecordID 4185
Channel Application
Computer GatewayFX
Security
- EventData
AppleMobileDeviceHelper.exe
7.8.420.0
486c96e2
Secur32.dll
6.0.6001.18000
4791a777
c0000005
000021b3
4714
01c8e2a931f94e2e
Log Name: Application
Source: Application Error
Date: 7/10/2008 9:22:49 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: GatewayFX
Description:
Faulting application AppleMobileDeviceHelper.exe, version 7.8.420.0, time stamp 0x486c96e2, faulting module Secur32.dll, version 6.0.6001.18000, time stamp 0x4791a777, exception code 0xc0000005, fault offset 0x000021b3, process id 0x4714, application start time 0x01c8e2a931f94e2e.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-10T16:22:49.000Z" />
<EventRecordID>4185</EventRecordID>
<Channel>Application</Channel>
<Computer>GatewayFX</Computer>
<Security />
</System>
<EventData>
<Data>AppleMobileDeviceHelper.exe</Data>
<Data>7.8.420.0</Data>
<Data>486c96e2</Data>
<Data>Secur32.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791a777</Data>
<Data>c0000005</Data>
<Data>000021b3</Data>
<Data>4714</Data>
<Data>01c8e2a931f94e2e</Data>
</EventData>
</Event>

Get error "Firefox has stopped working" under Windows 7

I'm running Firefox 3.6.10 (just upgraded, I was at 3.6.9) and every so often (maybe 1-2 days), Windows 7 decides to crash it with the error "Firefox has stopped working". Firefox itself does not seem to be generating a crash id, which is disappointing since that way it would be reported. I run a LOT of tabs, at the moment I have around 100 open. I notice that the CPU usage seems to get very high (it shows 25% for me, but I have a quad core machine so I guess that is 100% of one CPU) as well as memory (1.5gb). It's almost as though Windows thinks that Firefox has stopped responding because of the high CPU usage and decides to terminate it.
I've seen some posts here reporting similar problems, but no resolutions. I also saw a post elsewhere suggesting disabling throttling in Windows but saw other posts saying that had not solved the problem.
Any suggestions on how to fix or troubleshoot this problem?

I have this problem too. Now i'm using win7 64 bit, i installed the newest firefox 6.0.2 and yahoo messenger 11 -> i got this problem. First time i think this is a firefox's error. I decide to use process hacker (a mini tool to manager running process) to find out what is happening and i found this: the program name "YahooMessger!.exe" run a few second and it calls the firefox crash popup lol. I uninstall the firefox and i see "YahooMessger!.exe" auto run in process hacker! ^^ conclusion: i uninstall Yahoo Messenger 11 and delete two folder of yahoo in my username's document (1 of them have the program "YahooMessger!.exe"), reinstall firefox and get out this problem!
So my question is: what is "YahooMessger!.exe", is it a yahoo's part, is it a spyware or virus? Here is the link of this file, i have archived it with winrar http://www.mediafire.com/?lf8tc9fal5rxlup

10.2.1 error "iTunes has stopped working" Windows 7 with audio CD

Hi! Hoping someone can help me with this one. Just upgraded to 10.2.1.
iTunes opens ok but if I put in an audio CD, I get the windows error "iTunes has stopped working." It checks for help and then it states "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then it closes.
Any ideas?
Thanks!

Here it is:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron 570
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0028A5A8034DDBA8
Current user is not an administrator.
The current local date and time is 2011-04-07 20:35:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653H, Rev D400
Audio CD in drive.
Found 18 songs on CD, playing time 78:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:12:47
Track 3, start time 07:55:58
Track 4, start time 11:40:28
Track 5, start time 15:29:22
Track 6, start time 20:37:56
Track 7, start time 25:54:27
Track 8, start time 29:58:64
Track 9, start time 35:45:17
Track 10, start time 40:25:27
Track 11, start time 46:05:25
Track 12, start time 49:56:00
Track 13, start time 53:45:22
Track 14, start time 59:38:65
Track 15, start time 63:30:13
Track 16, start time 67:17:33
Track 17, start time 71:04:38
Track 18, start time 74:46:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

HT1926 I am getting an error - iTunes has stopped working.

I am getting an error - iTunes has stopped working.
This is happening in Win 7. It was working till yesterday Please help..

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

PSE 13 solves "Error: Licensing has stopped working" on MAC OS X 10.10.2?

After some years using my reliable PS8 I've got this nasty message and I am unable to work since then.
I've been working on solving the "Error: Licensing has stopped working" on MAC OS X 10.10.2 for a while without success.
Does PSE 13 solves the problem? I just want to be sure that if I buy the new version it is going to work or if I am going to lose another US$ 99 on a piece of software that requires more "MAC OS X" expertise than I have.
Any help, clue or piece of advice is welcome.

Thank you, but it is exactly the paper I've been trying to follow.... I can't go through solution 2 because I got an error when using “sudo python “.
After trying for some days I am thinking about buying the newest version (PSE 13), I just want to be sure I am not going to have the same error.... ;-)

Error 'Licensing has stopped working' Acrobat 9 Pro

What is the fix for Error ‘Licensing has stopped working’ Acrobat 9 Pro

win: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
mac: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

HELP!! AppleMobileDeviceHelper has stopped working

HELP!
Whenever I open iTunes Windows displays a message that says, "AppleMobileDeviceHelper has stopped working. A problem has caused the program to stop working. Windows will notify you when a solution is available." Also when I plug my ipod into my computer iTunes doesn't recognize that it is plugged in.

For this one on Vista machines, the following announcement has some troubleshooting tips:
http://discussions.apple.com/ann.jspa?annID=640
... for more info on using MSConfig, see the following document:
Using MSCONFIG to troubleshoot conflicts in Windows Vista

AppleMobileDeviceHelper has stopped working - Windows Vista Home Premium 64

I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,

I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,

HT2311 I just installed 64 bit iTunes fon my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."

I just installed 64 bit iTunes on my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."

I requested this be relocated from iTunes for Mac to iTunes for Windows. You'll get a faster response on the correct forum.

I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.

I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working. This following are the details of the error:
Problemsignature:
Problem Event Name:           APPCRASH
Application Name:                iTunes.exe
Application Version:             10.4.1.10
Application Timestamp:        4e4e1904
Fault Module Name:             iTunes.dll
Fault Module Version:          10.4.1.10
Fault Module Timestamp:     4e4e18db
Exception Code:                   c0000005
Exception Offset:                 001c5af0
OS Version:                          6.1.7601.2.1.0.768.3
Locale ID:                             1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
The ipod is updated except for the contacts.
Any help is appreciated.
thebiddy52

Maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

TS1424 When I try to watch a rented movie from ITUNES ver 11 on my WIN 7 64 bit PC...the movie starts then after about 30 seconds I receive the following error "Itunes has stopped working"

I downloaded and rented a movie from ITUNES ver 11. I'm able to run the movie but after about 30 seconds I receive an error.
"Itunes has stopped working" A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows offers me to down load ITUNES WIN 7 64 bit, I have uninstalled and reinstalled the 64 bit version...no joy... I have run the repair option and still nothing.. Any suggestions???
Regards, Steve Tipton

I'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions....

I recently installed 7.0.1 on two Windows 7 Enterprise x64 systems. Now everytime I close Firefox I receive an error "Firefox has stopped working" and I have to click close. Works fine on a Windows XP SP3 x86 machine.

"Firefox has stopped working"
"A problem caused the program to stop working correctly. Please close the program."
I tried installing two ways; clean and upgrading from 6.0.2. I receive the same error message upon exit.

I followed the troubleshooting guide for extensions and themes, and still have the issue.
I modify the package to redistribute with SCCM, and I like to modify Firefox manually. This process has worked fine until 7.0 or 7.0.1. I extract the files from firefox setup 7.0.1.exe, then I extract the files from omni.jar, so I can modify settings in firefox.js to remove updates, setting firefox as the default browser, etc.. I run setup.exe and include a setup.ini as part of my installation command line to remove icons.
I tried just extracting .exe, and the files from omin.jar but not modifying anything and left out the .ini file and it still fails to close properly.
Like I said the above process works fine on XP.
If I install 7.0.1 via the download .exe on Win7 Enterprise x64 it works fine. I'm still looking into it.

Error: "AppleMobileDeviceHelper has stopped working"

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