Error applying xMII 12 sp2

Hi all,
We have SAP xMII 12.0.0 and trying to apply the SP2 using SDM. Following error occurred during this process ...
Reason: Application alias [XMIIVirtual] for application [sap.com/xappsxmiiear] already exists in the HTTP Provider Service. The application that holds this alias is [sap.com/XMIIEnterpriseApplication].;
Thanks in advance,
Ajay.

Jamie,
12.0.2 is deployed after undeploying the existing 12.0.0.
Now we have problems accessing the pages, workbench, etc.
The homepage doesnt have any menu, etc...
The Menu.jsp opens up but it doesnt show most of the options, say for ex. in the data server, it shows only the connections no data servers, sap servers, etc..
when i try to open the workbench.jsp or databuffer.jsp .. it say that you donot have permission/roles ... few of the pages work and few of them not.
are the users and roles different from 12.0.0 to 12.0.2?
Thanks,
Ajay

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