Error at HSS when trying to export Planning object's

Hi all,
I am using EPM 11.1.2.1 version and trying to export all resources using LCM utility. When select any application in share service ,the error info as below (extracted from SharedServices_LCM.log ):
Error: Unable to Connect to "BR10" ensure that the application is up and running and that the user has the appropriate right to access this feature.
[2012-08-28T17:48:20.821-03:00] [FoundationServices0] [ERROR] [EPMLCM-30045] [oracle.EPMLCM] [tid: 30] [userId: <anonymous>] [ecid: 004m5_YwvW9AHRw_wDc9yW0002Rc000RB5,0:1] [SRC_CLASS: ?] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: ?:?] [URI: /interop/framework/lcm/objectListing] Failed to connect to "http://pan-oracle-hml.petrobras.com.br:19000/HyperionPlanning/servlet/HspLCMServlet" while performing explore/listing of application - "BR10". Received status code - 500 with error message - "Cannot connect to "BR10" - WebPlugin.getArtifactListing Ensure that the application is running. Nested exception is [MESSAGE - java.net.ConnectException: Connection timed out, LCM METHOD CALL - com.hyperion.lcm.product.manager.WebProductManager.executePostMethod(648), ROOT CAUSE - java.net.PlainSocketImpl.socketConnect(Unknown)] ."
However all Planning application is up and running as well and the provision is fine to admin user such as the application's owner.
Does someone could help on that ?
Thanks in advance,
Alvaro

Hi,
What do you get if you try to reach the servlet http://pan-oracle-hml.petrobras.com.br:19000/HyperionPlanning/servlet/HspLCMServlet ?
Thanks,
JM

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