Error at phase Installation status: failed
Hi,
i am getting problem in phase Installation. please look into the below error:
PREPARE: START OF PHASE SHDINST_CPY
You have the alternative to use the profiles
from a test upgrade with identical environment
for the so-called shadow instance. If you choose
this alternative the profiles will be taken from
the subdirectory <save>.
Please also refer to the upgrade manual for more details!
Do you want to take the profiles?
when i choose yes, i am getting this error "SEVERE ERROR: copy of C:\usr\sap\put\save\SHDINST.LST failed"
if i choose no, its running but at the end i getting this error
"'Installation' status: failed".
Please see file C:\usr\sap\put\log\CHECKS.LOG
for the actions which have to be performed.
#=======================================================================
Starting new execution of PREPARE modules
Installation
at 20080318150442.
#=======================================================================
#==================================================#
Requests and information for module Installation #
#==================================================#
#=========================================================#
PREPARE module Installation finished with status failed #
#=========================================================#
#====================================================
Execution of all selected PREPARE modules finished.
#====================================================
my R3up is running but shadow instance is down, dispatcher is not connecting to message server.
please help me.
Hi,
Answer to the PREPARE question
You have the alternative to use the profiles
from a test upgrade with identical environment
for the so-called shadow instance. If you choose
this alternative the profiles will be taken from
the subdirectory <save>.
Please also refer to the upgrade manual for more details!
Do you want to take the profiles?
YES - only if you want to use profiles used in previos TEST upgrade.
Normally we say NO and go ahead.
Then you say you are still getting the error in final assesment.
This should not be the case. I suggest you to repeat the Installation phases again and give all the inputs again properly.
Do this and reply again.
Regards,
Suhas
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Error --> http://img60.imageshack.us/img60/8488/errorinstallation12phas.jpg
Error Log --> http://img60.imageshack.us/img60/5725/errorinstallation12phas.png
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ERROR 2009-07-15 20:09:50
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PL/SQL procedure successfully completed.
SQL>
SQL> #Rem stop the job
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2 BEGIN
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5 EXCEPTION
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SQL> -
SQL>
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8 /
PL/SQL procedure successfully completed.
SQL>
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Best regards,
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Have you done this?
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====================================================================
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00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
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00:00.016: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
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00:00.702: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.702: INFO: Extracted Hyphenation dictionary for en to
C:\Windows\TEMP\IE18CE4.tmp\Hyphenation_en.msu.
00:00.718: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
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00:02.714: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded
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SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18CE4.tmp\IE11-support\HardwareBlockingList.xml"
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00:02.886: INFO: Service pack name: Service Pack 1
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6.2.9200.16492 >= 6.2.9200.16426 (True)
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00:02.902: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >=
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the downloaded package.
01:37.423: INFO: Waiting for 0 language pack downloads.
01:37.423: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
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01:38.000: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:38.000: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
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neutral.Downloaded.cab
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02:20.744: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:20.775: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
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02:36.531: INFO: Unable to remove directory C:\Windows\TEMP\IE18CE4.tmp, marking for deletion on reboot.
02:36.531: INFO: Released Internet Explorer Installer Mutex
Taweesak ArchawamaitreekoolDISM.log would make this clearer. And using ProcMon I suspect would really make it snap out at you. <eg>
C.f. (credit for a recent discovery)
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9
Unfortunately, since then others have quickly stuck a pin in this balloon, finding that it is just one more bump in the road, but at least working around this coding error should change your symptom.
Good luck
Robert Aldwinckle
Thank you very much.
I have tried to create a symbolic link as suggested on a forum but the problem still cannot be solved. The error message from IE11_main.log file is exactly the same as before.
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2014-05-29 16:53:55, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2014-05-29 16:53:55, Info DISM DISM.EXE:
2014-05-29 16:53:55, Info DISM DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
2014-05-29 16:53:55, Info DISM DISM.EXE: Executing command line: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab
/quiet /norestart
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Manager: PID=9144 Successfully loaded the ImageSession at "C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583"
- CDISMManager::LoadImageSession
2014-05-29 16:53:58, Info DISM DISM Image Session: PID=8324 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info DISM DISM OS Provider: PID=8324 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM OS Provider: PID=8324 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Warning DISM DISM Provider Store: PID=8324 Failed to Load the provider: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Failed to get and initialize the PE Provider. Continuing by assuming that it
is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Manager: PID=9144 Image session successfully loaded from the temporary location: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583
- CDISMManager::CreateImageSession
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:58, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:58, Info DISM DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:58, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2014-05-29 16:53:59, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:59, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 CBS is being initialized for online use. More information about CBS actions can be
located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:59, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:59, Info DISM DISM OS Provider: PID=8324 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
2014-05-29 16:53:59, Info DISM DISM Driver Manager: PID=8324 Further logs for driver related operations can be found in the target operating system
at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager
2014-05-29 16:53:59, Info DISM DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
- CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2014-05-29 16:54:00, Info DISM PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-05-29 16:54:00, Info DISM PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider. Continuing by assuming that it
is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM.EXE:
2014-05-29 16:54:00, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2014-05-29 16:54:00, Info DISM DISM.EXE:
2014-05-29 16:54:00, Info DISM DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
2014-05-29 16:54:00, Info DISM DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:54:00, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: WimManager
2014-05-29 16:54:00, Info DISM DISM.EXE: Getting the help information collection for the provider: WimManager.
2014-05-29 16:54:00, Info DISM DISM.EXE: Registering information from the help collection from provider: WimManager.
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2014-05-29 16:54:00, Info DISM DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
2014-05-29 16:54:00, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2014-05-29 16:54:00, Info DISM DISM.EXE:
2014-05-29 16:54:00, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
Taweesak Archawamaitreekool -
My installation for Photoshop Elements 12 Failed. I have Windows Vista. I get an error message stating:installer failed to initialize. Please help!!
Error "Installer Failed to Initialize" | Install desktop application | Windows
-
IE 10 and 11 error install failure ERROR: "Neutral package installation failed"
This is a 2008 R2 physical server with all available patches installed and SFC recently run.
00:00.000: ====================================================================
00:00.000: Started: 2014/01/16 (Y/M/D) 11:52:19.750 (local)
00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.016: Command line: "C:\Users\{user}\Desktop\IE11-Windows6.1-x64-en-us.exe"
00:00.016: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.016: INFO: Previous version of Internet Explorer: 9.0.8112.16526
00:00.016: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.016: INFO: ...and 11.1.0.0...
00:00.016: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.016: INFO: iexplore.exe version check success. Install can proceed.
00:00.016: INFO: Operating System: Windows Server: 6.1.7601 (Service Pack 1)
00:00.016: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.016: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.016: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:00.219: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.546: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE182A.tmp\Spelling_en.msu.
00:00.546: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.562: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE182A.tmp\Hyphenation_en.msu.
00:00.562: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:01.467: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:01.810: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:01.826: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE182A.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE182A.tmp\IE11-support\HardwareBlockingList.xml"
00:01.919: INFO: Hardware support check succeeded. Installation will continue.
00:01.919: INFO: Windows 7 operating system detected.
00:01.919: INFO: Service pack major: 1
00:01.919: INFO: Service pack minor: 0
00:01.919: INFO: Service pack name: Service Pack 1
00:01.935: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:01.935: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:01.935: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:01.966: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:01.966: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:01.966: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:01.966: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:01.982: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:02.013: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:54.258: INFO: Waiting for 0 prerequisite downloads.
00:54.258: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:54.258: INFO: Waiting for 0 language pack downloads.
00:54.258: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:54.273: INFO: No reboot logic message NrApiStart(0), lParam=0x002a2778 returned 0x00000000.
00:54.492: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:54.492: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:54.492: INFO: Installing with the extracted package. C:\Windows\TEMP\IE182A.tmp\IE11-neutral.Extracted.cab
00:54.492: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE182A.tmp\IE11-neutral.Extracted.cab /quiet /norestart
01:21.792: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
01:21.792: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
01:21.792: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:21.792: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:21.807: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:21.807: INFO: Waiting for Active Setup to complete.
01:21.807: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:26.815: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:31.823: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:37.298: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:42.306: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:47.314: INFO: Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})PS C:\Windows> DIR -FILTER vbscript.DLL -RECURSE -NAME | get-item | select -expandproperty VersionInfo | sort-object FileVersion, FileName | ft File
Version, FileName -Autosize
FileVersion FileName
5.8.7601.16978 C:\Windows\System32\vbscript.dll
5.8.7601.16978 C:\Windows\SysWOW64\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7600.16385_none_a44ef4f6479809f0\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7601.17514_none_a68008be44868d8a\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16450_none_bcd6d18300a40070\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16455_none_bcdbd2f5009f7f23\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16476_none_bcc7336700aed05c\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16526_none_bcfd44e9008641ce\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20562_none_bd579ef619c7eed9\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20586_none_bd46004619d48c17\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20637_none_bd7d121219ab16e0\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7600.16385_none_aea39f487bf8cbeb\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7601.17514_none_b0d4b31078e74f85\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16450_none_c72b7bd53504c26b\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16455_none_c7307d473500411e\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16476_none_c71bddb9350f9257\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16526_none_c751ef3b34e703c9\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20562_none_c7ac49484e28b0d4\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20586_none_c79aaa984e354e12\vbscript.dll
5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20637_none_c7d1bc644e0bd8db\vbscript.dll
PS C:\Windows> get-item -path ".\SysWOW64\vbscript.dll" | fl *
PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Windows\SysWOW64\vbscript.dll
PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Windows\SysWOW64
PSChildName : vbscript.dll
PSDrive : C
PSProvider : Microsoft.PowerShell.Core\FileSystem
PSIsContainer : False
VersionInfo : File: C:\Windows\SysWOW64\vbscript.dll
InternalName: vbscript.dll
OriginalFilename: vbscript.dll.mui
FileVersion: 5.8.7601.16978
FileDescription: Microsoft r VBScript
Product: Microsoft r VBScript
ProductVersion: 5.8.7601.16978
Debug: False
Patched: False
PreRelease: False
PrivateBuild: False
SpecialBuild: False
Language: English (United States)
BaseName : vbscript
Mode : -a---
Name : vbscript.dll
Length : 420864
DirectoryName : C:\Windows\SysWOW64
Directory : C:\Windows\SysWOW64
IsReadOnly : False
Exists : True
FullName : C:\Windows\SysWOW64\vbscript.dll
Extension : .dll
CreationTime : 1/15/2014 2:37:08 PM
CreationTimeUtc : 1/15/2014 7:37:08 PM
LastAccessTime : 1/15/2014 2:37:08 PM
LastAccessTimeUtc : 1/15/2014 7:37:08 PM
LastWriteTime : 11/14/2013 5:38:16 PM
LastWriteTimeUtc : 11/14/2013 10:38:16 PM
Attributes : Archive
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