Error B839FBD8 on officejet 6600 can not get pass this can someone help please
Hi i got a Hp officejet 6600 when i turn it on it start to load when it goes to ERROE B839FBD8
can someone help me thank you Robert
Hi @Robert21,
Welcome to the HP Support Forums! I see when you power up your HP Officejet 6600 you get an error message on the front panel 'B839FBD8'.
First I would like you to perform a hard reset on the printer:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Are you still seeing the error message? If yes, please call our technical support at 800-474-6836 as it may be the printers hardware. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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