ERROR Backing Up Curve 8330

WHen i attempt to backup my device its gets about 98% done then hangs for a few seconds and returns with the following error :
Error backing up database(s).
[Browser Data Cache] 0 or 3 entries received
ive cleared the browser cache and reboted the device but i still get the same error , This just started happening today i never encountered ANY erros proir to this, can someone help me out here i only had this BB for 4 days so im a real Newb
I WAS ABLE TO SOLVE THIS PROBLEM
By using desktop manager and Deleteing the Cace Manually
however i did not know how to delete this post after i sent it..
Message Edited by bantam on 07-26-2009 03:36 PM

Welcome to the forums
See this KB for more info: http://www.blackberry.com/btsc/KB16280
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Kijana
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Need Curve 8330 Back-up Help - USB not functional

I have a Curve 8330 - O/S v4.5.0.186 (Platform 3.4.0.59). The USB connection is non-functional. (I have tried several USB cords and different desktops and know that USB port on my phone is where the malfunction is located.)  I have an urgent need to back-up my contacts and other info (my last back-up is 6 months old). My carrier suggested using Blackberry Protect, however, I keep getting "Notice: Sorry, your device does not meet the system requirements that are needed to support Blackberry App World." However, when I try to wirelessly update my phone it tells me "No Updates Available".
Any suggestions????? Thanks.
Solved!
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11hdcp wrote:
However, it still requires me to get the App from Blackberry App World...which, I'm unable to download...Lol.
No it doesn't .
And besides, nowhere in your earlier post do you say you can't use AppWorld, you said you couldn't download Protect because you are given a message that that appworld won't work on your device, which doesn't make sense to me since you were trying to download Protect.
Anyway, download it like I said. Just checked, you don't need AppWorld installed.
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Error Backing Up 8330

Hello all, say Hi to the new guy
I have been reading a lot of these posts and appreciate this nice community.
I like my 8330 and it likes me. When I back up I receive a message "Error Backing Up Data Base"
{Profile} 4 of 6 entries retrieved.
Can someone tell me what I can do to correct this? Or do I even have to?
I am running 5.0.0.11 on my Desktop.
BB platform is v4.5.0.138
I do appreciate any and all help, because I am beyound it.
Don
Solved!
Go to Solution.

Welcome to the forums
See this KB for more info: http://www.blackberry.com/btsc/KB16280
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

Syncing Outlook with Curve 8330 get error "The operation terminated unexpectedly"

When I try to synchronise my phone with Outlook I keep getting the error message: "The operation terminated unexpectedly". Has occurred since I got the phone. Have been able to sync a few times after renaming data folders or reinstalling but this no longer works.
Here are my details.
PC: Dell Latitude D620
Phone: RIM Curve 8330
OS version: Windows XP SP2 (32-bit)
Outlook version: 2003 (11.8216.8172) SP3
Version of Desktop manager: 4.6 (also tried 4.5 and 4.2)
Model phone and device OS: 8330 Curve v4.3.0.127 (Platform 3.1.0.73)
Solved!
Go to Solution.

Hi and welcome to the forums!
Here is the link relative to your error:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14542&sliceId=SAL_Pub...
Thanks,
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Blackberry Curve 8330 Error when doing backup

My blackberry curve 8330 has never been able to back up ... i thought that it may have just been my laptop as it was on its way out but i just bought a new laptop and set up the software on it and my blackberry still will not back up or sync with my laptop. What can i do to fix this problem?

your backup is good except your sound profiles
you could also go to backup-restore- advanced
push all databases from right to left except profiles
then file save... this way you get backup without the sound profiles

Curve 8330 Voice dialing and sound problems, Please help!

I got this black berry curve 8330 from a friend on the weekend to replace my broken Pearl. He said it worked fine but it sometimes had a voice dialing problem. After wiping all the personal data and activating the phone the voice dialing went nuts. Every 6 to 9 sec the voice dialing would activate with no sound. meaning you don't hear the lady voice say, "say a command". After reading many forums posts I download memmax and removed all VAD files. But I will still left with no sound. I went and did a test on the hardware and the speaker and microphone both worked fine. Puzzled I tried playing a ringtone, , it plays maybe the first second of the file and then the sounds goes away but I am able to get it back by press the Speaker/$ key. I then tried making a phone call and the phone was working just fine. About an hour later I tired calling someone and the issue had raisin again. This time I was unable to get the sound back. (I tried resetting many times with no success.) I could still play media files, but was unable to get sound making or receiving calls (this includes the other party not being able to hear me as well.) I tired changing profiles with no success. I then did some more reading and tried updating the OS. Once that was done and voice dialing had been reinstalled and started acting up again. SO I removed it and basically everything happened all over again. So right now I have a phone that I can’t make calls on but I can still text and use the internet. Does anyone know a solution to this problem? Should I try wiping the OS and reinstall or is this phone toast?

The msi nforce package 2.29 fixes the NVMCP.SYS error and turns it into a very rare system freeze. 8o
Very rare!
been waiting almost 9 months for this fix so i could pull the damm soundblaster out! :O

Curve 8330 unable to sync due to USB issue

I am unable to sync my Curve 8330 with the desktop application. The error indicates it can not see the device. I have tried all of the USB ports. I downloaded from the web version 4.5 (the Curve came with 4.3). I took the USB cable back to Verizon (my carrier) thinking it was somehow broken. I have my IT work on my system for 60 minutes, and sopke with tech support for Blackberry 3 times.
My system information is as follows:
Phone - Blackberry Curve 8330 (Verizon model # RBU21CW)
Computer - IBM T43 Laptop
System - Microsoft Windos XP (Professional), version 2002, service pack 2
Carrier - Verizon
Any help is more then appreciated....

Hi and welcome to the forums!
please try to down load the BB USB device drivers on this link:
File name: BlackBerry USB and Modem Drivers ENG (DM4.5 B13).msi
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Please let me know if this helps!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Can't open picture attachments on BlackBerry Curve 8330

I just traded my Pearl 8130 for the Curve 8330 yesterday. While I think I made the right decision, I'm a little annoyed by the fact that for the most part, I can't open email attachments. Keep in mind, this is when I actually use the Internet Browser to access my various accounts. In other words, I'm actually going to www.gmail.com and www.hotmail.com. When I get into my Hotmail, it'll show the paper clip signifying an attachment but won't give me any sort of option to open it. It just lists the file name(s) and that's it. When I go into my gmail, if I've got an email that only contains one or two pictures it'll usually open those. But any more than that and it's the same deal with Hotmail, except that it'll actually have the "6 Attachments" link that I can actually click, but when I do it just lists the file names in regular type and there's no option whatsoever to open them. It doesn't open any kind of thumbnail either.
It's kind of a bummer to me because I have a lot of saved pictures in my email accounts that I'd like to save on my phone as well. If all BlackBerrys are like that, I'll just deal with it and shut up. When I get email attachments in the accounts I've set up to go directly to my BlackBerry I can always open them, so maybe this is just normal for BlackBerrys. But if mine is actually having a problem I'd really like to get it fixed. If that's the case, does anyone have any suggestions as to what I can do? I already resent Service Books and took the battery out and put it back in. That's all I've tried so far. If all else fails I can just take it in to Alltel to have it looked at but it'd be nice to avoid having to do that. I know there are other ways to go about this... I can always just manually move them to my phone's memory card from the computer and stuff. Getting them directly from my email would just be a little quicker.
Thanks, everyone!

Blackberry browser isnt exactly the same as a browser on your PC. It has limitations, such as sizes. when you added the email to your BIS account its now mail on your device which is the primary function of a blackberry. when using BIS or BES emails, they are designed to truncate if too big, but if you wish to look at more it gives you that option. www.hotmail.com is not designed to accomodate blackberry. Your best option is to stay to the BIS email option.
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Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
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Yes there are some issues with data connection with all carriers.
Major outage!
So grab a favorite beverage and wait it out.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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BB Curve 8330 that chirps

I have a BB Curve that chirps when I am in the middle of a call. It doesn't matter if I am using my handset, if it is on speakerphone, or if I am using my bluetooth. Verizon sent me a replacement phone and it is still doing it. Is anyone else having the same problems>

Hi,
The problem you describe was found to be an error with the software on your phone. See the thread at http://community.vzw.com/t5/BlackBerry-Devices/High-pitched-sound-beep-while-on-calls-on-BB-Curve-8330/m-p/169248#M13360
Doc

Blackerry Curve 8330---I cant hear anything, but they can hear me??!!

I recently bought a Blackberry Curve 8330, Verizon. In the first couple of days, I started having problems where I would go to make a call and wouldnt hear anything....however, the other person on the other line tells me later they heard me. In order to fix this, I have to take out my battery and put it back in. Apparently, I know two other people that this has happened to on several occasions---as for myself, Ive had my blackbery for a month and had this happen at least 4x and its starting to get annoying.
Any advice on what to do?! Return product?
Thanks

This type of issues arises due hardware melfunction. Contact your carrier for support or else you can take help from RIM support if available.
tanzim
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Curve 8330 running VERY slowly (hourglass)

So I've had my Curve 8330 for almost a year and a half now and it was served me very weel, but lately when using certain Apps, the hourglass will rear its ugly head and NEVER dissappear. I end up having to pull the battery and wait the 5 minutes for it to restart... this is happening more and more. I have freed up plenty of memory (file free is usually over 28MB). The Apps it seems to have trouble with are (mainly) Blackberry App World, UberTwitter, and Audible... It's running as if there is no free memory... when there is clearly a TON of free memory... whats the deal??? Thank you so much in advance =)

wickedjermany wrote:
Did the .dat file delete, thanks... as for the version.. its 4.5.0.77 (platform 3.2.0.51)
Did it help?
There should also be a OS update available for your phone from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp
To update:
Download and install the latest update
Backup phone data: http://www.blackberry.com/btsc/KB12487
Backup 3rd party apps: http://forums.crackberry.com/f3/how-back-up-3rd-party-applications-53201/
Remove your media card
Update your OS using the desktop manager
Reinstall the media card and delete the .dat files again
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
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Update to Device Software 5.0 on Curve 8330

RIM sent me an e-mail today inviting me to upgrade my Sprint Curve 8330 to Device Software 5.0. In the past, this wasn't available on Sprint devices. My computer is a Mac, so I connected to Blackberry Desktop Manager and it said that there are no upgrades available. Am I able to upgrade my device software?

Hi
addydaddy wrote:
Same experience with me. Carrier is Bell Mobility. I think BlackBerry has missed a step somewhere. Mine says same message "no updates available" and takes me back to reference v4.5 which is my current OS.
Check the FULL OS version. 4.5 on its own is meaningless. Options > About 3rd line will show the full version on your device. For example, mine shows v5.0.0.681.
Then find your carriers' latest offering from here
http://us.blackberry.com/support/downloads/download_sites.jsp
and compare the two.
There is nothing preventing you upgrading to a newer version from a different carrier providing you navigate to the downloaded OS on computer C:\Program Files\Common Files\Research in Motion\AppLoader and delete the file vendor.xml.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

My curve 8330 just stopped synchronizing with my Calendar

I have Vista & 2007 Outlook - my blackberry Curve 8330 synchronized with my Outlook Calender last weekend but when I try to do it this weekend it won't do it. It tries but just stops. I can sync my contacts fine.
I have deleted the intellisync folder and it didn't help.
I am pretty sure I have updated everything.
Could you plese help?
Thanks
Ben
Solved!
Go to Solution.

Welcome to the forums
As always, have you tried a battery pull?
1. Remove the battery while phone is turned on
2. Wait a few seconds before inserting it again
3. Allow the long boot up process to finish (takes a few minutes usually)
Have you checked your synchronization settings in desktop manager and reconfigured them?
Do you have the latest version of Desktop Manager? Should be 5.0
Try a clean uninstall of Desktop Manager and then reinstall the latest version:
Uninstall instructions here - http://www.blackberry.com/btsc/KB02206
Latest version available here - https://www.blackberry.com/Downloads/entry.do
Configure the synchronization again and try.
To help you better can you provide your phone's OS version. Go to options>about, 3rd line down is 4.X.X.XXX. What is your Desktop Manager version and are you getting any error messages while synching? The more specific information you can provide the easier it is to get to the right solution
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

Can I install BBM 5.0.0.57 in a Curve 8330 with OS 4.5.0.77?

I'm from Venezuela. I want to know if I can install with no problems in the future the new BlackBerry Messenger 5.0.0.57 in my BlackBerry Curve 8330. The carrier is Movilnet THANK YOU

I think they are preserved by the update, but I am no longer sure. I don't recall how your version of BBM works, but dig around inside of it to see if it has the feature for backing up the contacts (to your Media Card, for example)...if so, use that as a secondary precaution. No guarantees.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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ERROR Backing Up Curve 8330

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