Error: backup/synchronization services

when I go to the preferences and choose backup sync, I get the messasge "there was an error opening backup/synchronization services. close and try again." The backup to my phtoshop.com account has been working.from Elements.  I created a new album and set it to sync. It won't sync. I am using Elements 9
Backup sync is checked in the album. When I check view backup sync status. the window tells me that "your desktop photos and videos are in sync with your online account. click sync now to check for any changes since last sync cycle" Why is it referring to desktop photos? My photos for this catalog are in My pictures.
Dennis

I am having the same exact problem.  If you find a solution, plese let me know!

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    [20100625T131556] Error  :EMSParticipant:Database Error unsetting error staus :256
    [20100625T131556] Error  :EMSParticipant:Database Error unsetting error staus :64
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    [20100625T131607] Debug  :AmocParticipant:Getting deleted amoc tags changes!!
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    Error  :EMSParticipant:Database Error unsetting error staus :32
    Debug  :EMSParticipant:Checking disconnect error
    Info   :SyncEngineCore:Checking disconnect timeout :Timeout is::7200 min
    Error  :EMSParticipant:Database Error unsetting error staus :4
    Error  :SyncEngineCore:Error notifying sync error timeout.
    Error  :EMSParticipant:Database Error unsetting error staus :2
    Error  :EMSParticipant:Database Error unsetting error staus :128
    Error  :EMSParticipant:Database Error unsetting error staus :256
    Error  :EMSParticipant:Database Error unsetting error staus :64
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    Info   :SyncEngineCore:Changing Sync Engine Status from running to sleeping
    Info   :SyncEngineCore:Changing Sync Engine Status from sleeping to running
    Info   :SyncEngineCore:Starting new Sync Cycle...
    Info   :AmocParticipant:Initialized sync database
    Error  :EMSParticipant:Database Error unsetting error staus :32
    Debug  :EMSParticipant:Checking disconnect error
    Info   :SyncEngineCore:Checking disconnect timeout :Timeout is::7200 min
    Error  :EMSParticipant:Database Error unsetting error staus :4
    Error  :SyncEngineCore:Error notifying sync error timeout.
    Error  :EMSParticipant:Database Error unsetting error staus :2
    Error  :EMSParticipant:Database Error unsetting error staus :128
    Error  :EMSParticipant:Database Error unsetting error staus :256
    Error  :EMSParticipant:Database Error unsetting error staus :64
    Error  :EMSParticipant:No User logged in
    Info   :AmocParticipant:Disconnecting sync database!!
    Info   :SyncEngineCore:Changing Sync Engine Status from running to sleeping
    Info   :SyncEngineCore:Changing Sync Engine Status from sleeping to running
    Info   :SyncEngineCore:Starting new Sync Cycle...
    Info   :AmocParticipant:Initialized sync database
    Error  :EMSParticipant:Database Error unsetting error staus :32
    Debug  :EMSParticipant:Checking disconnect error
    Info   :SyncEngineCore:Checking disconnect timeout :Timeout is::7200 min
    Error  :EMSParticipant:Database Error unsetting error staus :4
    Error  :SyncEngineCore:Error notifying sync error timeout.
    Error  :EMSParticipant:Database Error unsetting error staus :2
    Error  :EMSParticipant:Database Error unsetting error staus :128
    Error  :EMSParticipant:Database Error unsetting error staus :256
    Error  :EMSParticipant:Database Error unsetting error staus :64
    Error  :EMSParticipant:Database Error unsetting error staus :8
    Info   :EMSParticipant:EMS user account [email protected] LOGIN succeeded!!
    Info   :EMSParticipant:Sleep between sync cycles set to minutes
    Info   :EMSParticipant:Maximum retry time is minutes
    Debug  :AmocParticipant:Attaching amoc catalog
    Debug  :AmocParticipant:Getting media changes on Amoc side!!
    Debug  :AmocParticipant:Getting new amoc media changes!!
    Debug  :AmocParticipant:Getting edited amoc media changes!!
    Debug  :AmocParticipant:Getting deleted amoc media changes!!
    Debug  :AmocParticipant:Getting Tag changes on Amoc side!!
    Debug  :AmocParticipant:Getting deleted amoc tags changes!!
    Info   :AmocParticipant:Getting changes on Amoc side DONE!!  Count ::56
    Debug  :AmocParticipant:Detaching amoc catalog
    Info   :AmocParticipant:Time elapsed calculating amoc side changes ::16594
    Debug  :AmocParticipant:Getting changes on EMS side!!
    Debug  :EMSParticipant:Got complete asset list from server ...
    Error  :SyncEngineCore:Unknown Faliure, Aborting Sync Loop...
    Info   :SyncEngineCore:Posted Quit Message to Main Thread.
    Thanks,
    Neal.

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