Error burning DVD: Access failed

When trying to burn a project to DVD in Premiere Elements 9, I get an error message that reads "Access failed: Unable to access location Sequence 01\ for creating temporary burning files." I assume I need to change something either in Premiere Elements or on my PC but I don't know what. Any recommendations?

OK, that shows that there is some problem with your I/O sub-system, i.e. your HDD's. Could be as simple as just some permissions, etc., in the OS, or could well be something else.
Can you list the full details of your HDD's, their size, speed, controller type, amount of free-space on each, and how you have them allocated?
Also, what is your OS? If Windows, please let us know the version and also whether it's 32-bit, or 64-bit.
Good luck,
Hunt

Similar Messages

Errors burning DVD disks

My drive has worked faultlessly since I got the PowerMac and continues to do so for CDR's however I tried to backup around 1.5Gb recently and got and error. I have also had an error burning an ISO image. The error seems to occur arouns a third of the way in. I have had no problem burning films via iDVD in the past but I have not tried one (I will do so after this post).
I have tried from mounting in finder (data dvd), disk utility (iso) and Toast (data dvd and toast). The errors are:
Disk Utility
Unable to burn
"mydvd.iso" - The device failed to calibrate
Roxio Toast Titanium
The drive reported an error:
Sense Key = MEDIUM ERROR
Sense Code = 0x73, 0x03
followed by
The drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x21, 0x02
BUFFER UNDERRUN
the DVD-R disks used are the ones I have always used as I bought in bulk some 18 months back.

If you've got Toast 7, do a Disc Info and see what the media code is on the discs you have. This tells who manufactured it. As you can see from this site, Imation uses many different manufacturers, many of which are not of high quality.
If you don't have Toast 7, you can download and use DVD Media Inspector to view the media code on the disc (it's just harder to read than Toast's display).
I would also surmise that the discs could have deteriorated in the 18 months you've had them, especially depending on how they've been stored.

Sense Error burning DVD disc in Toast

HI there,
I'm trying to burn an ISO (DVD R disc) using Roxio's Toast Titanium and no matter what brand of disc I use, I keep getting "The drive reported an error: Sense Key = MEDIUM ERROR Sense Code = 0x73, 0x03.
I'm using a 2008 15inch MacBook Pro, running OSX 10.8.5
Processor 2.2 GHz Intel Core 2 Duo
Memory 4 GB 667 MHz DDR2 SDRAM
Graphics NVIDIA GeForce 8600M GT 128 MB
MATSHITA DVD-R UJ-857E Optical Drive
hope this is enough info
thanks in advance

This reply is late, and I hope your issue was solved, but here is what I did when getting the error "Sense Key = MEDIUM ERROR Sense Code = 0x73, 0x03" repeatedly when trying to burn a DVD in Toast:
Researched the web for help.
Ran Disc Utility off of system installer CD to no avail.
Deleted Toast pref file from library – no luck with this.
Wrapped credit card in eyeglass cleaning cloth and inserted several times into SuperDrive (iMac Intel Core Duo machine) – voilà! Successful burning!

Burned DVD verify fails sometime

I've been burning my photos onto DVDs as a backup. I create a smart album that collects my photos by data and then burn them onto a DVD as a library.
I burned one and it worked fine I then when to the next smart folder and burn it but the burn failed the verify, so I tried again and it failed again only this time earlier. I thought my DVD drive was the problem so I took it to my Apple dealer and he checked it out and found no problems.
I have a 15" Mac Book Pro that is all Apple, I'm running OS X 10.6.2 and iPhoto 08 (7.1.5). I've burned a bunch of DVDs with Toast and they work just fine. I've tried a different manufacturer of DVDs and still have the same problem.
At this point I don't know what to try next, any thoughts would be helpful

Even though the verify procedure failed did you try opening the DVD to see if the files were there. I had that situation one time and the disc was just fine even though the verification process failed.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete.

Error burning DVD

hi there. wondering if you have any advice...
i've been trying to burn a DVD from iDVD, there is an iMovie and a slideshow that i'm trying to burn. it keeps giving me the error message:
'The application idvd has unexpectedly quit. The system and other applications have not been affected.'
i'm using a DVD-R disc, 8x
we have a G5, OS X 10.3.9, 1.8GHz, 256 MB, and i'm not sure where it tells me how much free disc space i have, but i'm sure there is plenty.
iDVD is version 4.0.1
when i double click 'burn' it asks for a blank DVD, so i put one in, then it says looking for... ? something... then it starts to burn. it takes about 20 minutes and then gives me the above error message. any ideas before i throw it out the window
thanks.

First off, if you do not know how to check how much hard drive space you have free, how could you possibly know you have plenty?
My standard list of things to do first for these weird sort of problems, but I also tend to run these before I go to burn an iDVD project just to be safe. Keep in mind this list represents the programs I tend to use. I am running Panther (10.3.9) so Tiger users might want to check the below list for compatibility. There are several alternate programs that do the same things with some combining the functions of some of the ones below. So everyone has their favorites, but here are mine...
Run MacJanitor (free download) to do all the Unix Cron Maintenance scripts.
Run Disk Utility (Applications -> Utilities) and repair disk permissions on your start up drive (typically your internal drive). Also verify any other drives mounted on the system, especially any external drives that you use for iMovie and iDVD projects.
Run Preferential Treatment (free download) to check for corrupt/damaged application and system preference files.
Run Cache Out X (free download) to clear all system and application caches.
Reboot your Mac (after running Cache Out X you are given the option to restart the machine).
If you still can not get it to run correctly, next thing to try is to throw out the iMovie preference file (don't forget to change back those preferences you want different from the defaults next time you run it). If it still doesn't work, then I would suggest you reinstall iMovie.
Patrick

Error Burning DVD-R

Hi, I am a new user here. I did read a few discussions on this topic but didn't find anything conclusive except that I should keep trying different media until one is successful.
I used Toast Titanium to try and copy a DVD - everything went slow but good until 47 seconds were left in completion. (after almost 1 hr of copying and then writing). I got the following:
The disk reported an error:
Sense key = Hardware Error
Sense Code = 0x03,0x01 I hit OK, then got:
The disk reported an error:
Sense Key = Illegal Request
Sense Code = 0x30,0x05
Cannot write medium - incompatible format
I can't afford to keep buying different types of disk and wondering when I'll hit on the right answer.
Does anyone know a solution? Is something seriously wrong with my hardware(over $5000) ?
Thanks for any suggestions and help.
~ Piewacket ~
PowerBook G4 17" Mac OS X (10.4.3)
PowerBook G4 17" Mac OS X (10.4.3)

You won't have a problem making your own and burning them.
We have no clue how and with what software was used in burning the movie you tried to copy, it does sound like the encryption and security may be the problem, it's hard to tell without doing a little testing.
If commercial DVD movies are to be done it is more complicated than just stick it in and copy.
Most are over 7gb and besides reading encryption and security. Mactheripper is needed.
Then you need software to re compress to fit on a standard 4.7gb disc.
So you need Mactheripper..
And then you can choose Roxio's Popcorn or Toast 7..
This only requires 2 pieces of software.
It can also be done with 3...Don

Error Burning DVD -- IDVD '06

I am having trouble burning a DVD. The Error message:
The error #-2147352509 was reported…
appears.
Could someone please tell me what this means? I have searched all forums.
Many thanks,
Andrew

Welcome to discussions.
Be certain to use good DVD media.
You may want to try using Verbatim or Maxell DVD-R 4X.
Also, save the project as a disk image and burn it as slowly as possible with either the disk utility or Toast™.
Sue

Laser Calibration Level error burning DVDs

I am having a problem burning data DVDs. I get an error that the laser levels cannot be calibrated. I have tried Memorex and Verbatim DVD-Rs, which worked well previously. I have run disk utility from the install disk and repaired permissions. I have even tried that strange fix where you rearrange the order of the languages in the International section in the systems preferences. Is there anything anyone can suggest?

Thank you for your help. I have tried all your suggestions, and it looks like my last option is to replace the drive. It is the original superdrive that came with the computer. At least they are not too expensive!
Thanks again!
Joe

BT Vision - HDD Access failed: error code VDR370 ?...

For weeks this box as been playing up, rebooting it self for now reason, this i can take. Almost 2 weeks ago, woke up for work, turn the TV on and was presented with this: Grey blueish screen: Top left corner "Starting" - Bottom right corner - "BT Vision" - and the bottom middle this "HDD Access Failed: error code VDR370" Now to me this looks like an Hard Drive failure. Called the Tech Help, the guy said I must be mistaken, that cannot be the code, I said yes. After spelling out to this idiot that I have gone through the steps on this web site (4 to be precise), it is not working. i asked can you find out what this means, he said he doesn't know. I asked to speak to someone who can tell me what this means, nop, all he can do is send out an engineer which will take at least a week for them to arrive, then to make matters worse, if the problem is user error I will be billed £125.95 WT*.
I explained I am an IT engineer, and since no one there can tell me what this error is, I am confident that this error is Hard drive problem, as it is clicking also. So my question is: What does this error mean " HDD ACCESS FAILED: ERROR CODE VDR370" SIMPLE.

Hi bazk123,
Thanks for posting. It does sound like this is a drive failure. Is the box making any clicking or whirring sounds? If so it does require an engineer visit to check the box and replace if necessary. I can look into this for you if you wish. Just drop me an email with the details. You'll get the "contact us" form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Netra 210 - problem with powering on (SEEPROM access failed)

Hi,
Almost everyday, when I for the first time power on the NETRA-210 server by "poweron" command or by pressing button, the server says:
Configuring system memory & CPU(s)
ERROR: motherboard SEEPROM access failed
System configuration failed, powering off
The second try of powering on is successfull, no error is displayed, system boots with .
System is updated with latest patches and the OBP version is 4.22.33 (patch 121683-06), but it does not solve the problem.
Best regards.

You do know that JavaScript is a different language that Java, right?

I repeatedly get "error during rendering/encoding of menus/slideshow" message. This process is the same on my iMac, MacBook and another iMac. I have been burning dvd's int he same way for the past 12 months using the exact same steps successfully.

I keep getting "error during rendering/encoding of menus/slideshows" message. I have been burning DVD's in exactly the same way for the past 12 months and mostly on my MacBook which is 3 years old. Obviously I'm using iDVD. I purchased an iMac about a year ago and moved to use this for dvd burning without problem. A few months ago (approximately) I started to experience problems with burning with the error message above. I tried everything including starting the whole process from scratch right down to capturing the movie clips from my video recorder into iMovie, then using them in iDVD. Still the same message came up. I lost count of how many times I repeated the process with different clips and variations and the same thing happened. This was also the case with my MacBook and my husband's iMac.
After taking both of mymac's tothe service centre, having new optical thingys put it and even a new hard drive on my iMac along with a new DVD burner the same thing happened. They told me it must be the process that I am using that is incorrect!
I took my 27" iMac to an apple shop and asked them to assist me while I use the same technique as I always had. The same message came up so they tried using my clips in one of their mac's. The same message. They tried it with different clips and the same message. The only way we could get theirs to work was with a magic DVD which did not produce what I needed and was limited with only one page.
I now cannot use any of my Mac's for the intended purpose that I bought them for - to produce good media for my work! It was suggested that I purchase some non Mac software to burn DVDs which defeats the object of having a mac with iDVD in my opinion. I have a book on iDVD which is very informative and have followed the process to the letter and checked all the trouble shooting and still no remedy. It was mentioned that an up-date may have caused the problem on all my macs.
I feel that this issue should be addressed by Apple as a matter of correctness.
I now find that on the net there are many posts in forums and such like with exactly the same (almost word for word) problems. Please Apple, keep/regain your good name and sort this out.
Jayne Connelly

Thanks Bengt W for your attention to this matter. So much appreciated. And thanks for putting me right on the aim of forums (new to this). Although, you may regret asking for more information. I've added everything I can below.
The process I used is as follows:
Import recorded clips of between 5 and 15minutes each from my video recorder into i
Edit the clips (remove unwanted start and endng)
Add title to front of clips
‘Share’ them to ‘movie’ (export using QuickTime)folder in .mov format individually
Open iDVD and ‘create new project’
Select ‘favourite’ theme that I have set up forall my work dvd’s (this has been used successfully many times and I’ve triedwithout using the favourite them).
Add 2 submenus for each group of clips
Select submenu - drag and drop between 3 – 6 clips in each of the twosubmenus
Change title colours on clips
Dragand drop image into drop zones where required
In‘map’ view I check for any yellow warnings before burning to disc
In an attempt to remedy the problems I’ve tried the following:
Try new DVD discs
Try different themes (favourites and standardones)
Change images in drop zones
Start whole process again even from importingfrom camera again
Two other completely different computers (iMacand MacBook) with iDVD
Go to apple shop and use their computers to doin iDVD
Try with one clip and no menu pages added
Use a clip that I already have that did notoriginate from my camera
Turn computer off and restart
New hard drive
New optical lense (thing)
New DVD burner
Saving to disc image rather than dvd disc
Other points:
I also have a ‘flip’ and ‘iPhone’ whereI’ve imported footage camera which, although limited, records and makes videoclips and burns them to DVD through iDVD without problem.
For example, I have just gone through steps 5 - 11 using some clips that were already imported from my iphone to iPhoto and dragged across. I used a theme that I've used before which has failed and added one sub menu page where the clip went. It burned to disc image successfully.
The startup disc, I believe will have no space issues asit’s a new hard drive with no use apart from this. That could have been an issue before (I didn’t check it) butnot now.
Other technical stuff that I don't understand but you may:
I have…… Mac OS X Version 10.6.7 with all updates onit. Processor 2.8 GHz Intel Corei7. Memory 4GB 1067 MHz DDR3.
iDVD version 7.1.1
HardwareOverview:
Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 4GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system):            1.54f36
OPTIARCDVD RW AD-5680H:
Firmware Revision:     3AHB
Interconnect:    ATAPI
Burn Support:   Yes (AppleShipping Drive)
Cache:    2048KB
Reads DVD:    Yes
CD-Write: -R, -RW
DVD-Write:   -R, -R DL,-RW, +R, +R DL, +RW
Write Strategies: CD-TAO,CD-SAO, CD-Raw, DVD-DAO
Media: Toshow the available burn speeds, insert a disc and choose View > Refresh
If you can solve this you are better than the 'apple geeks' in the shop and the service technicians in the service centre (and of course me but that's no achievement).
Eagerly awaiting your reply.
Jayne

The attempt to burn a disc failed...error 4310

Everytime I try and burn songs on a cd from one of my playlists, the cd burner will complete 7 or 8 songs and then give me the following error message:
The attempt to burn a disc failed. An unknown error occured (4310)
I updated iTunes to it's newest version and I'm still having the same problem. It will never burn more then 8 songs and occasionally it will give me this message before it even finishes one song. This is VERY frusterating and I've ruined countless blank cd's trying to get this to work!
I also tried looking at other topics on this board from people with the same problem but my question was not answered.
Please Help!
-Isaac
CD Diagnostics-
Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
Dell Computer Corporation XPS-Z
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Cdr4_2K (5.3.2.31),
UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (5.3.2.31),
Video Driver: 32MB DDR NVIDIA GeForce2 GTS (Dell)\GeForce2 GTS
IDE\DiskWDCWD800JB-00JJA0_____________________05.01C05, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX160E_____________________1.0g___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY CD-RW CRX160E, Rev 1.0g
Audio CD in drive.
Found 12 songs on CD, playing time 45:30 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:35:32
Track 3, start time 07:44:61
Track 4, start time 11:54:54
Track 5, start time 15:40:30
Track 6, start time 19:13:02
Track 7, start time 22:27:50
Track 8, start time 26:42:37
Track 9, start time 29:09:66
Track 10, start time 33:01:05
Track 11, start time 36:12:03
Track 12, start time 40:31:62
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4 8 10 12.
The drive CDRW speeds are: 1 2.

Hello bannahmontana
The article below will get you on your way to isolate the issue.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
Thanks for using Apple Support Communities.
Regards,
-Norm G.

The attempt to burn a disc failed. An Unknown error occurred

"The attempt to burn a disc failed. An Unknown error occurred (4450)"
This is the error message I get when I try to burn a CD.
This PC IS authorized.
These files have not been burned before.
This is a new Dell Dimension 9100 DVD/RW
I've burned CDs successfully on my laptop. So not sure why I can't do it on my new desktop?
Help?

hi neocat!
sometimes this message also shows up when your PC doesn't like a particular type of media. See:
william nehart, "4450 Error while burning" #17, 07:24pm Jul 19, 2005 CDT
love, b

The attempt to burn a disc failed. An unknown error occurred (4310).

I have been able to burn CDs from music I bought off iTunes. I haven't had any problems until now.
I just purchased Mike Doughty's Haughty Melodic, the whole album. Everytime it gets almost done burning, it gives this error:
"The attempt to burn a disc failed. An unknown error occurred (4310)."
I have wasted 3 blank CDs trying to burn this. I have a lot of experience with computers, I know there is nothing wrong with my hardware.
Is this is a problem with one of the files? Is there some kind of sub-routine that iTunes runs when trying to burn a CD? I have no idea why this is happening.
Anyone have some advice?
Thanks
pimp Windows 2000

Hello bannahmontana
The article below will get you on your way to isolate the issue.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
Thanks for using Apple Support Communities.
Regards,
-Norm G.

The Attempt to burn a disc failed. An unknow error occurred (4000)

Itunes will start to burn and then stop and state that
"the Attempt to burn a disc failed. An unknow error occurred (4000)"
while burning a data Dvd back up
Here is the Run CD Diag
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
MSI MS-6712
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Cdr4_xp (7.5.0.50),
UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (7.5.0.50),
Video Driver: NVIDIA GeForce4 MX 440\GeForce4 MX 440
IDE\DiskWDCWD800JB-00ETA0_____________________77.07W77, Bus Type ATA, Bus Address [0,0]
IDE\CdRomJLMSXJ-HD166S__________________________DS1A___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLITE-ONDVDRW_SOHW-1633S________________BS0K___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: JLMS XJ-HD166S, Rev DS1A
Drive is empty.
E: LITE-ON DVDRW SOHW-1633S, Rev BS0K
Audio CD in drive.
Found 14 songs on CD, playing time 56:45 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 06:28:04
Track 3, start time 09:32:06
Track 4, start time 13:04:38
Track 5, start time 16:57:06
Track 6, start time 20:43:48
Track 7, start time 23:48:03
Track 8, start time 29:28:09
Track 9, start time 34:28:49
Track 10, start time 37:45:69
Track 11, start time 41:23:33
Track 12, start time 44:45:19
Track 13, start time 47:53:52
Track 14, start time 51:19:58
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8 16 24 32 40 48.
The drive DVDRW speeds are: 8 16 24 32 40 48.
The last failed data CD or DVD burn had error code 4000(0x00000fa0). It happened on drive E: LITE-ON DVDRW SOHW-1633S on DVD+R media at speed 16X.
please help
Clone Windows XP

try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes.

Error burning DVD: Access failed

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